Customer Ratings & Reviews
- Model:
- JCA366
- SKU:
- 6381214
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the USB-C to 4-Port HDMI Multi-Monitor Adapter. Many appreciate its HDMI capabilities, connectivity options, and compact size, finding it a worthwhile investment. However, some users have reported concerns regarding heat generation and compatibility issues, particularly with certain systems. A few have also mentioned potential lag and outdated Mac compatibility.
This summary was generated by AI based on customer reviews.
Never worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a special trip across town to get this item and it didn’t work. Then Best Buy stopped accepting returns before I could get.back to the store. I’ve usually had good experiences at this store, but this one could have not been worse.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear that this happened to you! Please contact my customer service team and we'll troubleshoot with you and get you back up and running! Our information is found on the back of our product boxes and on our website. Also, please eat a snack so you're not hangry anymore! :)
Thanks,
j5create
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it did not work, it wasn’t user error either I had geek squad to take a look at it and they confirmed it didn’t work. They also mentioned that there has been a few complaints about this product. So it’s not reliable.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry to hear about the trouble that you've had with our device! We do offer replacements for defective products and are always more than happy to troubleshoot issues with you with our customer service department.
Thanks,
j5create
Too expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensice. There are cheaper options for a product that does nothing different than competitors
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4-Port HDMI Multi-Monitor Adapter allows you to add four additional displays through your USB-C port. Supports 1920 x 1080 @ 60 Hz.
bad for macbook - broke in 32 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, this product is garbage, and it broke I will never buy J5 they're the worse for MacBook products and they're just a horrible company
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear about the Adapter. Please contact our Customer Service Department, so that they can get more information from you; in order to properly troubleshoot with you. Depending on the OS you have, different instructions apply. Their information can be found on the back of the packaging, or on our website under the "Support" tab.
A waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect television remained blank followed instructions downloaded drivers still nothing
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Still not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not gotten this dogging station to work. Emailed the manufacturer and still haven’t received a response. I have a MacBook Pro
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear this! We are going through our responses as quickly as we can but unfortunately we are backed up! I'll let my team know to look for yours and we'll answer you as fast as possible. Thank you so much for your patience!
Thanks!
j5create
Doesn't support the latest macOS.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box says it supports Mac, unfortunataely doesn't support the latest macOS. Returned.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I'm sorry about the misinformation here in regards to JCA366 compatibility. The JCA366 is compatible with Macs that are using an Intel chip, if your Mac is using an M1 chip, we do not have drivers at this time. We are placing all customers in such situation on an "On-Hold" list and once the software is available, you will be notified. I apologize for the inconvenience you had. We have plug-and-play adapters available that will work for you and if interested in learning more about them, please feel free to reach out to the support team printed on the casing and a specialist will be happy to help.
Respectfully,
j5create
Poor technical support product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install product and technical support was not available
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Our technical support team is available M-F 9 to 6 EST. We would love to help you get the adapter installed.
Thank you,
j5create
- Pros mentioned:Connectivity, Overall performance
I use 4 Monitors Daily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use four monitors at work and I have a MacBook Pro and I’ve also done this with a PC. This is a great dock option if you have power from your charging cable. I would rather use this than pay up for some of these other docks. This works so well I have two now.
I would recommend this to a friend - Cons mentioned:Compatibility
Doesn’t work with MacBook M1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it if you have a MacBook. It has a bug that only mirrors all monitors doesn’t extend
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4-Port HDMI Multi-Monitor Adapter supports Mirror and Extended mode. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
- Pros mentioned:Connectivity
Multi-Monitor connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to connect multi-monitors to my computer, this is a simple solution that simply works.
I would recommend this to a friend - Pros mentioned:Size
Handy Item to have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works in place of a space-consuming doc, especially when you do not need anything except the multiple monitors
I would recommend this to a friend - Pros mentioned:Ease of use
Technical Geek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Supports all of my devices. Easy to use. Brought a second for home office.
I would recommend this to a friend - Pros mentioned:Connectivity
Great adaptor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great adaptor that allows me to connect all of my monitors that I have.
I would recommend this to a friend No Complaints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the drivers, rebooted, all works. Inexpensive, but gets the job done for my two monitors and peripherals.
I would recommend this to a friendBrand response from J5create Team
Posted .We are excited to hear the JCA366 HDMI Adapter has met your expectations and it was an easy set up. If you ever have any questions or concerns, feel free to contact the support team on the packaging and someone will be glad to assist you!.
Sincerely,
j5create
- Pros mentioned:Ease of use
Works perfect 3 monitor setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed 2 monitors to go with my all in one. Worked right out of the box!
I would recommend this to a friendBrand response from J5create Team
Posted .For those looking to add multiple monitors with an easy setup and installation, the JCA366 is the right device; simply download and install the driver and you are all set. Thanks for the input!
Sincerely,
j5create
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it with Lenovo laptop,and it works fine. Good item
I would recommend this to a friendUSB port connections are flaky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI adapters worked fine. USB ports did not work well. Tried using with a USB mouse and USB keyboard, but would keep losing key hits and mouse clicks. Had a different USB-C to USB converter that worked perfectly with both the mouse and keyboard.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4-Port HDMI Multi-Monitor Adapter is intended to allow additional display's with the capability to extend your desktop across multiple displays, clone one screen onto another, and have individual applications displayed on each monitor.
- Cons mentioned:Compatibility
Doesn’t work with iPad Prp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before getting it I did a small research and trusted Google as it said it was compatible with iPad Pro, but it ain’t.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately the information you came across is misinformation. Unfortunately the USB-C to 4-Port HDMI Multi-Monitor Adapter is not compatible with the iPad Pro, it is only compatible with Windows and macOS computers. If you have any questions please reach out to our customer support team by visiting the j5create website and click on the "SUPPORT" tab at the top right of the webpage.
- Cons mentioned:Heat
Poor Quality for price paid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased mine just over a month ago, had issues getting my monitor screens to come up. half the time they would and the other half nothing. i even troubleshot and followed all steps, still nothing. i noticed adapter get hot as well. i have not been able to get it to work for at least 3 days now.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience that this has caused you. Your device is covered under a two year warranty and we would be more than happy to replace it for you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create