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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 104 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the USB-C to 4K HDMI Adapter's ease of use and reliable performance, finding it simple to connect and use with various devices. The adapter's compatibility with different gadgets, including phones and laptops, is frequently praised. Many appreciate its ability to deliver a high-quality HDMI connection for various applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 104 reviews
  • Rated 3 out of 5 stars

    Good but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item adequately helps me in connecting a second monitor. However, I do have concerns regarding the price of this item as it seems this could be cheaper than what I paid for it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Hdmi plus charge

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say it works like intended! Lets tou charge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I’m not sure if it was my laptop (which is kinda new) but it didn’t work to connect my two monitors. I had to buy one with a USB-A.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCA152 is a USB-C to single HDMI adapter, so it can only support one external monitor. This device requires your laptop USB-C port to support USB-C Alt Mode (DisplayPort over USB-C) in order to output video to an HDMI display. If your laptop does not support video output through USB-C, this adapter will not be able to enable HDMI display, your device must support Alt Mode for the HDMI port to function. j5create

  • Rated 5 out of 5 stars

    Continue Watching

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch TV from your mobile phone while you wait for your tv signal provider to fix their outages which are happening more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome connector to utilise with differing technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and was good qualify A bit expensive but it looks ok I will look for other merchants to cerify price ...........................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple phone photos on TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so that we could see our vacation photos on the TV. It worked fine, just plugged it in. I did not know what to expect but was surprised at the small size of the image on the TV, roughly 11 x 14 on a 65 inch TV. Maybe there is a way to get the TV to display differently, I do not know.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Regarding the smaller image display on your TV, this is due to how iOS devices handle external displays. By default, iPhones often use a mirroring mode that does not scale to fill the entire TV screen, which can result in a smaller “boxed-in” image instead of a full widescreen view.

      Some apps (like YouTube, Netflix, or Photos in slideshow mode) do support full-screen playback when casting or connected via HDMI, but not all apps will automatically scale. If your TV has a “Zoom,” “Aspect Ratio,” or “Screen Fit” setting in its picture menu, adjusting that may also help enlarge the display.

      The adapter is functioning correctly, but the output sizing depends on your device and the app being used. j5create

  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. High quality, would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is preferred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Works perfect. Exactly what I needed to run karaoke on my M1 MacBook Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, definitely recommend for anyone looking for something like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more space to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps free up a spot for an additional plug on my samsung laptop. Has been a great addition to my work space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little product.I'll talk very well I would recommend up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile expenditure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Links my laptop to my separate monitor without a hitch. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very good and i have no issues with the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 1 out of 5 stars

    USB-C will not display HDMI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB Type-C will not display or connect to a TV via HDMI. It does not work w/ ASUS Vivobook 15 regardless of what the Best Buy rep say. After much research online, it comes to the USB Type-C in ASUS Vivobook 15 do not have enough power to connect to a monitor via HDMI. I returned it a couple times w/ different model but it turns out, it was the USB-C. I found my old USB J5 w/ connector to HDMI to monitor and it works.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter with Power Delivery requires that a computer must support DisplayPort Alt Mode for video out and USB Power Delivery to allow pass-through charge through a USB-C port interface. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Best Buy Employee

    Rated 1 out of 5 stars

    Does NOT work with iPhone 15 Pro

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of 12/05/23, this adapter does NOT work with iPhone 15 Pro. Dont buy this expecting it to work, it will not. It stretches the image weirdly and it doesnt give you any audio. Could be an iOS issue or an issue with the adapter, but either way im not impressed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      iPhones may not mirror the screen to external displays in the same way as some other devices, and the experience can vary depending on the app and content. iPhones may not automatically route audio through external displays. For audio output, you may need a separate solution, such as connecting external speakers to the iPhone or using Bluetooth audio devices. j5create

  • Rated 3 out of 5 stars

    Worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised just not with fire tablet returned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WONKY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE. IT GOES ON AND OFF, NO MATTER HOW MUCH WE SECURE THE PORTS. I HAVE TO RETURN THIS USELESS STUFF

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCA152 is designed to provide a reliable 4K HDMI output while also allowing power delivery, but connection issues like the one you described can sometimes be related to the USB-C port on the computer, the HDMI cable, or compatibility with certain laptops.

      If you haven’t already, we recommend double-checking that your laptop’s USB-C port supports video output (DP Alt Mode), as not all USB-C ports do. Also, using a high-speed HDMI cable rated for 4K can help ensure a consistent signal. j5create

  • Rated 1 out of 5 stars

    Sucked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt work not worth the headache or money!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Hiawatha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't provide me with connectivity I required. Have to try another connector.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter with Power Delivery requires an available DisplayPort Alt Mode and USB Power Delivery through a computer's USB Type-C port. Please refer to the manufacturer of your hardware for more information on your device j5create

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