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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers recognize the USB-C to Dual HDMI Multi-Monitor Adapter for its ease of use, overall performance, and HDMI connectivity. Many find it reasonably priced compared to docking stations and appreciate its simple setup. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 204 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile little thing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great versatility to my home office setup. Dual screen monitor setup is a breeze and works with the limited number if available ports in my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works for what I needed. This allows me the use of 2 monitors for my laptop, to enable me to work remote.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the connection and instructions are easy as described

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up for dual monitors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly for dual monitors. easy set up and small enough to hide

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    when you have more than one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily, I have three monitors and this helps me to connect them all.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connected two 43” monitors to my laptop with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works exactly the way i was hoping for. easy to use and great with fact i can have multiple windows open.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great splitter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect to setup 2 monitors for a laptop. Works real well and like option of connector

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Tricky but it works!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mac Mini M1 so I can connect two of my HP monitors that are the same model. Hoping it was plug and play but had to the instructions inside the box instead. Downloaded all the drivers it required and rebooted like 5 times. Didn’t work almost gave up completely till I finally messaged j5 online support chat. They gave me extra steps to do which was to go into security system to allow the j5 adapter to work. Followed their instructions and finally both my monitors work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plug and play. Didnt have to download any drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    j5create - USB-C to Dual HDMI Multi-Monitor Adapte

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    j5create - USB-C to Dual HDMI Multi-Monitor Adapter easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great on windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well on my windows laptop but did not work on my wife’s MacBook for that reason we returned it and went with a different one that worked for both. Before people comment about drivers I did download the driver online for Mac and it didn’t work. I had to do similar steps to get the second one to work and it has been working great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact on the desk so no room lost. Functions great with the computer and our 2 monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect part for the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is ideal for small form factors, working in limited spaces and using specific equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as intended. It was in stock and i didnt have to wait on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for the value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had mine for about 3 months with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual head

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a great product and very easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    j5create -USB-C to Dual HDMI Multi-Monitor Adapter

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with the Best Buy associate regarding my needs for a multi-monitor device to deliver the best functionality. Great purchase for the value and quality. Great customer service from the Charlottesville, Virginia Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dual display

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good no issues with setup even is your never used one you can do it with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my work laptop as the dock keeps causing blue screens. This dual adaptor works great and no more lost work.

    I would recommend this to a friend
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