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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the USB-C to Dual HDMI Multi-Monitor Adapter for its ease of use and overall performance. Many appreciate the HDMI connectivity and reasonable price. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 217 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works exactly the way i was hoping for. easy to use and great with fact i can have multiple windows open.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great splitter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect to setup 2 monitors for a laptop. Works real well and like option of connector

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    j5create - USB-C to Dual HDMI Multi-Monitor Adapte

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    j5create - USB-C to Dual HDMI Multi-Monitor Adapter easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    3 External Monitors with MacBook Pro M1 Processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item solved my problem! I have a MacBook Pro with the new M1 processor. The Macbook pro M1 does not support 3 external monitors, or even 2 even dual monitors over a single USB-C Thunderbolt 3 protocol connection. This device is not Thunderbolt 3 so it works with the standard USB-C Protocol which the M1 processor does support more than one monitor. So 3 external monitors are possible! 2 with this device and another using another port. You must install an j5create driver. Note: Install the driver prior to plugging in the device follow the instructions to enable the driver.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Wrong unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned... wrong unit Was not the right unit for my laptop...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    j5create -USB-C to Dual HDMI Multi-Monitor Adapter

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with the Best Buy associate regarding my needs for a multi-monitor device to deliver the best functionality. Great purchase for the value and quality. Great customer service from the Charlottesville, Virginia Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for the value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had mine for about 3 months with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as intended. It was in stock and i didnt have to wait on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a Splitter! You probably need an Adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found online that I needed an adapter to see different displays on multiple monitors. A splitter is used to show the same thing on all monitors such as in a sports bar or at BestBuy's monitor display section. This adapter is super easy to install and works seamlessly. I didn't want to wait a week for Amazon to deliver one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual head

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a great product and very easy to setup and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Perfectly!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fantastic to use 2 monitors with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my work laptop as the dock keeps causing blue screens. This dual adaptor works great and no more lost work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Drivers loaded automatically if needed. Currently switching between my 2016 Acer laptop (personal) and my Lenovo Thinkpad (work) and works perfectly. Since I rarely use the 2 extra monitors for personal computing, I typically have this device connected to my work laptop and the 2 monitors with one of the monitors having an additional HDMI cable (2nd port on monitor) connected to my personal laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Portable and high quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and high quality. I recommend the purchase if you want to use 2 simultaneous screens.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Did the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to use two extra monitors I had from my laptop which was what I needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Worked as described..love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected!! I did have a small issue with using it via usb-b. I had to lock the usb-c flap on securely. I love it I have my monitors all showing something different.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and worked to install dual monitor setup to put laptop Magnificent service in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, you have the choice between either USB types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect part for the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is ideal for small form factors, working in limited spaces and using specific equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good so far, a couple glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working but sometimes the screen goes out. That happened twice over 2-3 weeks. Unclear if this is due to the adapter or some other issue. Otherwise, the adapter is connecting well to the additional screens.

    I would recommend this to a friend
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