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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1167 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard the 'USB-C to HDMI & USB 3.0 with Power Delivery' as a great product for its price, connectivity solutions, and portability. Users appreciate its ability to expand USB-C capability and compatibility, along with its port expansion functionality. Some customers noted that the cord length could be longer, and a few mentioned that the device gets warm after extended use. Overall, the product seems to satisfy the majority of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,167 reviews
  • Rated 5 out of 5 stars

    Excellent Quality and Reliable Performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the j5create USB-C to HDMI adapter, and I’m extremely impressed with how well it works. Right out of the box, it was plug-and-play with no drivers needed. I’ve used it to connect my laptop to my TV and monitor, and the video quality is crystal clear with zero lag or flickering — perfect for both work presentations and movie streaming. The build quality is also solid. The adapter feels durable and has a sleek, compact design that’s easy to carry in a laptop bag. It’s also been incredibly reliable — no disconnections or compatibility issues, even after hours of use. If you’re looking for a trustworthy and high-performing USB-C to HDMI solution, I highly recommend j5create. It delivers exactly what it promises!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why Apple is moving away from multiple ports but this adapter is super helpful. Never seen a thumb drive that is anything but USB. Plug into any printer or TV and not have to hassle with passwords. This little adapter comes with me and my new laptop so I can actually use it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Portability

    Rated 5 out of 5 stars

    Best Buy Tech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy this USB is my first most loved purchase because it is my first time using this type of devise. I just plug it into my computer and the other end to the other plugin that goes to the TV. Wow I watch TV movies all day long and I can go to my Hotel and use it on their TV too so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J5Create Power Delivery has been a game-changer! Our laptop is a few years old, and there are some issues with the keyboard. The adapter allows us to use an external keyboard and mouse, to continue making progress with school and personal ventures.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Portability

    Rated 5 out of 5 stars

    Cheap and functional adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a EPSON projector to use with our Apple Mac computer. This adapter was inexpensive, easy to use and functioned perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Handy connector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy device for connecting various devices, yet small and protable. Great item to carry in my bag for use with my Dell tablet, Ipad or Macbook so all can be used with large monitor. Good for travel too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great find!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to share my experience with the HDMI adapter, which I found to be quite effective. It consistently provided a clear and stable connection, making it perfect for various display needs. The adapter performed admirably in every task I used it for, ensuring a seamless experience. Ultimately, I no longer have a use for it, but I would recommend it to anyone in need of a reliable HDMI adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Portability

    Rated 5 out of 5 stars

    Great little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do and reliable. The added ports have made my new device more portable and less restrictive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to help fix my phone it worked well just was a litle loss

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use a wireless charger with the device you attach

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not provide enough power to also charge a phone while a wireless mouse/keyboard are connected to the USB port and an HDMI cable is connected to it and a smart TV. My Samsung charger and USB-C cable does work with it, but it draws more power than it passes to the attached phone to keep it charged. It does work very well if I placed the phone on a wireless charger. This allowed me to work around the adapter's power issue. I tried a competitor's adapter and did not experience a charge issue. It is a great device for using Samsung DeX, but power your device with a wireless charger. It is still a next adapter if you have a wireless charger and need the USB port for a wireless keyboard and mouse.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Optional power adapter can be connected for charging a laptop or other power consumption device. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HDMI converter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful! My husband is a truck driver and he's able to connect his phone to the tv to watch shows

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    USB-C to HDMI & USB 3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the product - it was straightforward and didn't have any complications. It turned out to be quite resourceful, which was a pleasant surprise. I searched through multiple stores, but I could only find this particular product at Best Buy, and the price was really reasonable considering what they were offering. I would definitely give it 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Port expansion

    Rated 5 out of 5 stars

    Just what i needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a lenovo yogo 920 laptop and it lacks ports. This was great. Plugs into the C-usb and splits it into 1 USB, 1 HDMI, and 1 C-usb. I have had zero problems with this. Also they have this product a little cheaper on the manufactures website so don't forget to price match!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      GamerGeek909, Finding the right device for your needs can be tough and we understand. We appreciate you taking the time to leave a review on the JCA379 and how it is working to your needs.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    j5create - USB-C to HDMI & USB 3.0 with Power Deli

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use and does what it's designed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Does What It Says!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this j5create USB Type C to HDMI external video adapter with Power Delivery. This product works exactly as advertised. I plug the main USB type C end into my phone (Galaxy S21 Ultra) or tablet(Galaxy S7+), hook a mouse into USB Type A port on back, and plug in monitor with HDMI port, and that's it. Now, there are some basic limitations of the adapter. it supports up to 4K 30HZ or 1440P 60 HZ. If you have a HRR Monitor, this adapter will not be able to take advantage of that high refresh rate. This works perfectly for Samsung Dex at 1440P 60HZ and gives the ability to use a wired mouse or one with a dongle. I have found Bluetooth mice do not always work with all the different apps of mobile operating system. So I prefer wired. The USB Type C port on the back is only for hooking to power adapter to charge devices hooked in. You can get up to 60 watts combined when hooked to a compatible charger which is basically any USB Power Delivery compatible charger. Pretty much all PD chargers support the basic standards that would apply here. Although worth noting, I have a 100 watt 4 port PD charger with 2 Type C and 2 Type A ports that supports PD 3.0, QC 3.0, PPS, and Samsung Super Fast. Both Type C ports are fully capable of delivering 100 watts, or any charging standard in between. When I plug just the tablet or phone in to the adapter, I get full power charging (45 watts) but as soon as I plug in my mouse , the charging speed drops immensely. My guess would be 15 watts or less, charging time increases accordingly. My guess is that even though the adapter claims to offer up to 60 watts, that is with one device hooked in. With 2 devices it seems it defaults to basic charging speed. Sometimes depending what I am doing the phone or tablet will not gain much charge at all. Overall I am happy with this adapter, I have used many other adapters and cables trying to find the best one. They all have compromises somewhere, This product by j5 Create seems to be as good or better than therest.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works as Anticipated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptor works as I had hoped. I'll bring it along on trips, particularly international travel, when I need to connect my MacBook Pro to various devices (e.g., projectors) that are not USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works perfectly for what I need it for!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It dose exactly what it’s intended to do. I’ve had it for a while now and it still works and I haven no plans to get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great and reliable adapter for MacBook!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this adapter with my MacBook Pro, and it works perfectly. The HDMI connection gives me a clear, stable display on my external monitor, and the USB port is great for connecting a flash drive or other accessories. I love that I can still charge my laptop using the USB-C port while everything else is connected. Small, lightweight, and super useful. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for when my phone screen died it allowed me to be able to do full transfer of data.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Very useful device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works seamlessly. It is very handy especially in light of ports on the new MacBook

    I would recommend this to a friend
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