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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 2931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the USB-C Triple Display Docking Station's ease of use, abundant ports, and ability to support multiple displays. Many appreciate its compact size and generally positive performance, finding it a good value for the price. However, some users experienced compatibility problems and noted that the device can overheat with multiple devices connected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,931 reviews
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, convert your laptop to pc inputs! Its a must to have one!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and I'm glad you are enjoying the Dock. Have a great day! j5create

  • Rated 5 out of 5 stars

    My office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my own items for my office, may sound foolish to some but i like what i like. When inrecueve my new company labtop i will install. Like the clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Nice, easy to use and practical for all devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      The JCD543 docking station can add a lot of functionality to a laptop. It can add up to three external displays, Ethernet, USB ports, and more. Glad to hear that you think it is nice.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    EK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several other docks to support multiple displays for home office without success. This one works perfectly so far! Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must if tour working from home!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covid hit. I was stuck working from home. I had two monitors and not enough USB-C ports. This allowed me to connect two monitors, my speakers, my HD camera, my keyboard, and an SSD drives while charging it. There is even a port for Ethernet that I use to ensure my meetings are smooth. This is a must need for WFH setups.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Many people are working from home these days. Working on a laptop without extra monitors and other peripherals can really reduce productivity. Adding a docking station and peripheral devices can turn a laptop into a full-on workstation and make working much easier. Thank you for your review.
      Cheers,
      j5create j5create

  • Rated 2 out of 5 stars

    Port replicator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, functionally but it's awkward when placed under the Surface laptop. Additionally, it requires 2 separate connections, one for the mini USB and the regular power supply. I returned it and purchased the Microsoft hub; whilst it's more expensive, I get the power supply and all other connections in one port.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your USB-C Triple Display Docking Station. We have other docking station solutions that may suit your needs. For assistance with finding a suitable docking station please reach out to our customer service team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. j5create

  • Rated 1 out of 5 stars

    Waste of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to utilize double monitors for work but it was a waste of money. Extremely disappointed in this docking station. Only one HDMI port works on a time.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 5 out of 5 stars

    Very Good Product !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create is an Excellent docking station in all facets: video quality, speed, USB component charging, audio, network, etc. Every bit of what is needed to expand a laptop for desktop system use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Create a triple-monitor setup with 4K HDMI, 1080p VGA, and 4K DisplayPort outputs and together with your laptop display, you can have a maximum of 4 displays. j5create

  • Pros mentioned:
    Ports

    Rated 1 out of 5 stars

    USB Device Port Reset Failed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I plug this device to Dell XPS 13 2020, I keep getting notification "USB Device Port Reset Failed" for every few seconds. The ports work fine but I always get this error message even when there is nothing plugged into the docking station. please someone help me how to fix this?

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Shahin!

      I'm very sorry for the inconvenience that this has caused you. The most common resolution for this is to reconfigure the USB host controller. If this doesn't work, please contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    Nice, But Beware!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice device, but we bought it to go with a Samsung - Galaxy Book Pro 360 and when the laptop is placed on top it completely seals the (already minimal) vent on the bottom of the laptop!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. We may have a different product that may go with your Samsung. If interested, please contact our support team and we'll be glad to assist on finding the right device to fit your Samsung. Kindly, j5create. j5create

  • Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a laptop and 3 monitors connected and it works Great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dock for triple display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best docks I've used thus far. Easy to setup and very useful customization features. Great addition to my triple display work station and productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring it home and plug it in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great should have had a bigger monitor though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works just as advertised! Definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable with MacBook Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with MacBook Air and a pair of new LG monitors produces unstable results. I’m working from home via VM Ware. Something in this combo is unhappy as am I. When removing the docking station I return to a stable view.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi there!

      I'm sorry to hear you're having trouble with our device. If you would reach out and contact us at either the information on the back of the product box or on the contact page of our website, we'd be more than happy to work through this issue with you and get you up and running again.

      Thanks!
      j5create j5create

  • Rated 1 out of 5 stars

    Definitely don’t recommend it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable broke just after half a year . Don’t recommend it.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In the case where the cable breaks off we are able to exchange it as it is covered under a manufacturer's 2 year warranty. We are sorry to hear the JCD543 has made such a bad impression and if possible, we recommend contacting the support team and seeking an exchange.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Connectivity, Overall performance
    Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    Great Docking station - Power Supply not included

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play docking station - so far no technical problems, works as intended. Only one Con (see below). It does get warm, but I am charging my laptop with it so some warmth is expected (not hot, just warm). Not sure why a USB-C docking station would still ship with a VGA monitor port, but that has no functional impact in my setup so I can ignore it. Current setup: - Linux laptop connected & charging from docking station - Single 32" monitor on DP (2560x1440) - external USB keyboard and mouse - phone charging cord - wired gigabit ethernet Pros: Very nice to only have only one cable attached to my laptop. No issues with needing drivers or other software to install. I have not used this with Windows/MacOS - but I don't imagine there would be any problems with those since it works for me on Linux out of the box. I am able to get wired gigabit ethernet speeds through this docking station (tested with speedtest.net). I've had some docking stations in the past that have throttled the ethernet if monitors were connected using USB-C. This one handles everything through one cable just fine. I would recommend this if anyone needs a low profile docking station to plug and forget -- just keep in mind that you will need your own USB-C power supply (see below). Cons: The only negative thing I can think of is the lack of a power supply for this docking station. I took off a star for that since the box only mentioned "Need to use with the original factory AC adapter". That is too generic of a statement. Needless to say, there was no original factory AC adapter in the box, so I assume it means my laptop AC adapter? That didn't help since my laptop AC adapter is a barrel connector. I am currently powering this docking station using an older docking station that didn't have the video connectors I needed (lucky to have it around). I like to leave my laptop power supply in my laptop bag because I carry it around multiple times/week and I'd rather not have to unplug it each time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    All you adapter needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aging laptop came with very limited ports and did not support the functionality I needed via stand-a-long. This isn't a "traditional" docking station as you set your laptop on it. You have to plug it in on through the USB-C port, so really you don't need to set your device on the wedge device. Provides a variety of ports for most all of your plugin needs, including multi-monitor set up. Light weight and easy to transport. I believe most computers will force you to download the software for this item in order to use all features so make sure you look at the single instruction page if you're having initial set up/discovery issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great product for most applications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about getting my hands on this product, while it seems to work really, really well, except, I could not get it to power up my DVD drives. I'm not sure why, I didn't work with it enough to figure out why. One had a USB-C connection type cable, the other had a USB-3, and the last one was a standard USB 1 or 2. If I plugged either of them directly into my 15 inch Mac book pro (2018) laptop, it works fine, but not thru this J5Create Docking station. Other wise, it's works absolutely great, I have two big screen monitors hooked up to it, (1-43" and 1-32" monitor, they perform admirably everyday. I also love how it designed to fit perfectly underneath the back of my MacBook Pro laptop. if it were not for the cable plugged into the side of my laptop, You would not hardly know it is there.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Happy to hear that the JCD543 is working great for you. We would recommend connecting high powered USB devices directly to your computer for the best performance. Thank you for your review.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 3 out of 5 stars

    Works well has random connection issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this since 2021 with two monitors, wireless keyboard, and a SD card reader while keeping my windows laptop closed and charging through the USB-C connection. It works great for the most part, but throughout the day everything disconnects from it randomly and reconnects right away. Monitors go out but come back on within a few seconds. I have downloaded updated drivers for it and I'm still having issues. Would love to have a fix for this, or I may have to purchase a different dock.

    No, I would not recommend this to a friend
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