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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3024 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,024 reviews
  • Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    Check most boxes except being powered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB-C Docking Station was more compatible with both a work PC and a personal MacBookPro than a HyperDrive model. The only drawback is that it is not powered, so when I'm using it, my laptop power is draining. I couldn't find a powered one quickly enough, so I settled for this after a new employer sent me a small laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Nice low profile design with plenty of inputs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice low profile design with plenty of inputs. I like that it has an SD card reader since newer laptops have eliminated that feature. Be aware that this docking station does not come with a power supply, so I purchased the j5create 100W super charger as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great addition for home office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my home office equipment.It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Provides a good amount of features for the price,

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shape ultimately didn't turn out to be a positive for me, so I'd probably go for a different more box style (although many of them are like 2-3x the price of this for similar features), and because of that, the integrated USB-C cable is a bit of a hassle. A detachable USB-C cable would work better (I wish they'd develop a locking or magnetic standard for USB-C since its becoming the charging/power standard for many electronics which would help keep a more secure connection). However, the shape would likely work better when used portably, so I'm not gonna knock it for that. Ideally I would ditch the VGA port, and I'd prefer some more USB, especially USB-C ports. Also for a dock this size, an option for say an external SSD slot built into the case would be possible, which would make it extra versatile. I had an issue but its niche and not the fault of the dock. When plugging my laptop's power brick into this dock (to provide the power), it would cause some issue where it wasn't always triggering the power brick to charge, which caused my power strip (which has a master control socket which the power brick was plugged into, so when I turn on my computer then all the devices connected to it would also then activate) to cycle on/off my other devices. This is because my laptop (ASUS ROG Flow 13 2021 model) only accepts full charging from the power brick directly, any other USB-C power is stuck at 60W and seems to cause the laptop to not treat it like its plugged in all the time. So the actual issue is the laptop and my power strip, not this dock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good - but you may need to buy 100w power source

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about a year. Using with Dell Precision 5530. Pros: 1. Thin profile is nice 2. Extending my desktop over two screens is nice 3. Convenience when I have to carry my laptop - just disconnect this and the power and I can go. Cons 1. I had to purchase a 100w power source for the hub in order to have 2 monitors set up. Nowhere in the documentation is this specified but using the power source is THE ONLY way to get it to work for the Dell 5530. 2. One or two more usb slots would be nice.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter. j5create

  • Rated 4 out of 5 stars

    Could Not Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thinking it would help free up ports on my pc but i had to return it. I returned this because i could only use 2 of my 3 monitors. I have 2 32in I tried different connections either both monitors connected to this device or one connected to the pic and this device but nothing worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Compact Space-Saving Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I needed a docking station that would work with what I currently have and be upward compatible with newer computer technology. I bought this and it works beautifully. I don't have a USB-C port on my current computer but I use a USB-C to USB-A 3.0 adapter and it works just fine. It has all of the ports you might need including 2 HDMI video ports + 1 Display Port (DP) for running 2 or 3 monitors at once. There are 3 USB-A 3.0 ports and a USB-C port for charging things or connecting. It also has the usual ethernet port as well. This device is flat and tapered like a wedge. This allows you to place your laptop on the docking station, which saves you space on the desk. Very handy on smaller, narrow computer desks. A couple words of caution: first using the USB-C to USB-A 3.0 adapter isn't recommended but it doesn't hurt anything; next, only one HDMI port can be used out of the three available (it's a system thing) if you are using the C to A adapter. Easy work around: get a USB-A 3.0 port replicator and a USB-A 3.0 to HDMI adapter, plug it all together and it works just fine. So far, this has worked flawlessly and when I upgrade my computer to a new model soon, I will have what I need to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my needs well and works well with our system integration.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Ports

    Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. Product is light and has enough ports for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As described

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Lots of ports for use. Smart and sleek design helps to keep workspace clean and organised .

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 4 out of 5 stars

    Lots of ports but it needs to be improved

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of ports but a bit quirky. I bought this to use with my MacBook. I use 3 monitors but I haven’t been able to get all 3 to work at the same time with this. On occasion, this thing decides it just won’t work, so I have to use the screen on my laptop. The updates aren’t all that often. The last update I did is what caused it to not work sometimes. The website is ok but it should be easier to get your update and go. Sometimes, it’s better to just pony up the extra money and buy an Apple product. The thing is this wasn’t cheap, so I’m a lot disappointed. If it worked like it’s supposed to 100% of the time it would be a good value. The uncertainty of “is it going to work today?” when you’re booting up is unacceptable considering the technology available today. Save up and buy Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Ports

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, universal with lots of ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great, but might take some work on macOS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for its intended purpose. I did have a few issues during setup but I think I have resolved them mostly. I have a MacBook Pro 16in that runs macOS along with windows 10. When setting up my 2 external displays using 2 HDMI ports it hooked up perfectly and windows recognized both displays. I do continue having an issue where my larger monitor is fuzzy causing me to have to change my resolution from its current setting to something, and then change it back. That fixes the issue but it has to be done each time the computer restarts. It only happens when using this adapter if I use my older one this issue does not occur. On the macOS side things got a little tricky. I had to download and install their drivers about 5 times for it to finally recognize the second monitor, while it does work now it technically is “screen sharing” for that display. It does work as a independent “3rd” screen but under settings it shows as a shared screen which I find odd. For the price I would have liked it to be more plug and play with less hassle but overall still happy once it got it working properly. I’d give it a 5 star rating if the screen resolution issue wasn’t present on my windows partition.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Zaxbee, we value your input. Because of the complex issues you are experiencing with your JCD543, we would like the opportunity to troubleshoot if possible. In such cases, it can be as simple as a defective cable, port, or others. In order to narrow down the root of the issue, our technical support team information can be found on the casing and a specialist will be ready to lend a helping hand.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Multi adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to stream using multiple computers. Allow me to use the ethernet very great multi adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not Portable, but works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is fast and works great, my only issue with it is that it is not very portable, however it is not meant to be. So if you want a docking station that is portable get a different one, but this one works great for a desk docking station.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    Pretty good dock.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but I needed to add the optional power supply ($50 for the J5 brand) to run 2 monitors. It just didn't have the output for my second monitor (I have a 10 ft HDMI cord, may not be a problem with a shorter cord). I like the memory card reader too, I use a 128 G Micro card to backup data and expand my hard drive space. My only dislike is the cord to attach to laptop only extends about 12 inches and is permanently affixed. So I cannot replace with something longer or later down the road if this one gets damaged. I have a complaint about the power supply as well, it has an additional USP power outlet, which I though would be great to charge my phone. Every time I plug in or unplug a cord or device there is a momentary power interruption (2 seconds). On my setup this is long enough to cause the monitors to drop offline and reset the video feed from my laptop. So I have to reconfigure all my screens (move all my windows off the laptop and back to their place on my monitors). Not sure if I got a goofy unit or if all will do this.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Denver, thank you for writing us your experience on the Dock. We like to keep our Host cable connection to a minimum length to avoid signal degradation. The USB port on the power-brick will support up to 12W of charging and automatically balances output when charging 2 devices at once. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you. j5create

  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed. Very easy to setup and use. Able to plug in my laptop and 2 monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should I like the product. I haven’t had it long enough to give it a five.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used unit for VGA display, USB A and USB C power. All worked. Unit was very warm while doing these 3 activities. have not tried HMI or DVI outputs.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    A Docking Station That Exceeds Expectations!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a docking station, and I must say it has been an absolute game-changer for my productivity and convenience. This docking station has completely transformed the way I work, making it a breeze to connect and manage multiple devices with ease. First and foremost, the build quality of this docking station is top-notch. The sleek and sturdy design gives it a premium feel, and it sits perfectly on my desk, neatly organizing all my cables. The thoughtful placement of ports and connectors allows for easy access and reduces cable clutter, creating a clean and organized workspace. One of the standout features of this docking station is its exceptional versatility. It provides a wide range of connectivity options, catering to all my needs. With multiple USB ports, HDMI, DisplayPort, Ethernet, and audio jacks, I can seamlessly connect my laptop, external monitor, mouse, keyboard, and other peripherals. This has made switching between devices a breeze, saving me valuable time and effort. Furthermore, the docking station’s power delivery capability is highly impressive. It charges my laptop quickly and efficiently, eliminating the need for multiple power adapters cluttering my workspace. The reliable power supply ensures uninterrupted performance, even during demanding tasks. I was pleasantly surprised by the docking station’s seamless compatibility with various operating systems. Whether I’m using Windows, macOS, or Linux, it effortlessly recognizes and connects to my devices without any compatibility issues. This level of compatibility is truly commendable and speaks volumes about the quality of this product. Lastly, the customer support provided by the manufacturer has been exceptional. They promptly addressed all my queries and concerns, ensuring that my experience with their product was nothing short of outstanding. It’s always refreshing to see a company that stands behind its product and values its customers. In conclusion, I wholeheartedly recommend this docking station to anyone in need of a reliable and feature-packed solution. Its outstanding build quality, versatile connectivity options, seamless compatibility, and excellent customer support make it a standout choice. Investing in this docking station has greatly simplified my workflow and enhanced my overall computing experience.

    I would recommend this to a friend
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