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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,014 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fastest setup I’ve seen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could have 2 large monitors off my laptop to make life much easier when working from home. I was prepared to spend an hour or two figuring out how to set it up and getting it all working. When I opened the box ther was a sticker on the cord telling me to download a driver. I figured it was important since it was the first thing you see when you pull this out of the box. I immediately downloaded said driver. Within less than a few minutes everything was up and running. I was surprised actually, but in a nice way. The docking station works great! You don’t even know it’s there, you just use your system as intended. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best I could find for a Macbook Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at this for about a year before I received my first Macbook for a new role. Figured it’d be a great time to finally pick one up, especially after upgrading office setup, and to future-proof it for a future Macbook purchase (I recently fell in love with the Mac experience, and I have no idea why I waited so long to convert). I recently upgraded to a 38-in Ultrawide, have a LAN connection to my Switch, and now have several Macbook peripherals (thanks to my company). If I didn’t have this docking station, I’m not sure what I’d be using. Just download the correct display driver for the docking station one time, and boom, it’s as easy as connecting a USB-C cable! When I need to quickly switch between my workstation and gaming station, I can easily disconnect, push the cable back into the docking station, and then push it back against my monitor on the desk to make room for my gaming peripherals.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This triple display docking station turns your computer into a full workstation with a DisplayPort, two HDMI, and VGA output. With 100W Power Delivery, three USB-A, and USB-C port, and much more. Thank you for taking the time to write us a review. Enjoy, BackAtItAKen! j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of ports, rubberized top to make it easier to rest your laptop on top, and I love that the USBC cable can be set to either end for laptops like my MacBook Air that only have ports on one side

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station comes with 2 HDMI and 1 display port. Its a great space saver i.e. I have it sitting on the base of my external screen. It worked great right out of the box. Connected 2 external monitors, portable scanner. Has both USB and USB-C ports. I bought this on the personal recommendation of a Best Buy representative who also uses this over an HP product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working perfectly, No Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I and using with a new: "HP - OmniBook X Flip 2-in-1 - Copilot+ PC - 16" 2K Touch-Screen Laptop - Intel Core Ultra 5 226V - 16GB Memory - 512GB SSD - Eclipse Gray" laptop. Working perfectly and connects with USB C... I am only using with 2 displays connected with HDMI. Don't forget to download and install the driver! USB mouse and keyboard. I use the laptop's power supply to the dock as it needs a little power also... then the laptop says "slow charger" when I connect it. GOOD! Fast charging kills batteries that's the last thing I want so this was an unexpected bonus. And it charges plenty fast this way. I am very satisfied and recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second try works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first dock as it quit working after a few days. I got a 100 watt charger to support my two monitors instead of the 65 watt charger included with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfilled all of my expectations and more. The quality of the product is top notch...makes my monitors and rest of equipment run perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Get organized and connect!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create USB-C Triple Display Docking Station will work with Macs and PC. I have pushed two large monitors and could add a third one if needed. It does takes a little configuring with the software and instructions. Not exactly plug and play away all day. With patience comes reward. You can use the laptop power cables USB-C to run power through it. I should have purchased the bundle that included the Docking station and power brick. I has every connection needed to get monitors, keyboards, mouse, headphones, cell phone charge base, connected. It can handle a bunch of equipment. Pick up a surge protector for safety. I use one. No complaints with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a docking station. I run 2 monitors, card reader, headset, keyboard and mouse and everything has a spot.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to connect everything! Love that the cord to connect my laptop is also hidden so it’s not easily tangled up!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    It’s okay, but not that okay…and no-go for Macbook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using this with my HP Spectre for about 9-months. I did not load any drivers just plug-n-play. The HDMI would only do 60hz out of one and 30hz out of the other. The USB-C worked as expected and the card reader was fine. The USB-A worked as well. Now…I migrated over to the new Macbook Pro M-1 (w/ latest macOS Monterey) and things did not go as well. I initially ran it with only one monitor at 30hz because the other HDMI stopped working. I called J5 and they said that I needed to download the drivers…and that didn’t help!! So…for PC this dock is just okay but I think you could find a better setup for multiple monitors. For Mac products….I would probably avoid this one!!

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The HDMI's/DP support up to 3840 x 2160 @ 30 Hz or 1080p @ 60 Hz. The HDMI/VGA and Mic ports require an installation of a driver for proper functionality. Depending on the OS you have, different instructions apply. With Mac's that run M1 chips, there are 3 different M1's. M1 Pro and M1 Max support multi-displays. M1 will only support (1) additional display, that is the limitation on it's hardware. If you have any questions regarding the JCD543, please contact our Support Team and they will be glad to assist you. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for my laptop from first connection. Have had one time where it struggled to connect but a power cycle solved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my mid-tier HP Victus laptop. I think my laptop’s USB-C supports about 5gps. I’m able to run a number of peripherals like mouse and keyboard, but also a monitor. At 5gbps, all these things run buttery smooth. I did try running *two* monitors through the dock, while playing high end games, AND running the game’s data from an external SSD through the dock, but it was too much to ask and it lagged a lot. The point is this, love this thing. It can handle a lot but if you do what I just described, your computer will need a faster data speed than 5gbps

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Almost all that and a bag of chips.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works flawlessly. I'm running three displays and I havent had a problem yet. (1 week). Unfortunately i cannot charge my laptop through the power input on the dock. I was so disappointed, i was hoping for a single cable solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ONLY docking station that has worked with my MacBook Air. Nothing else has worked but this docking station. I tried upgrading to a higher-end one and it was not compatible (despite the website stating that it was). My ONLY complaint is the cord to connect is too short. The connecting cord for the docking station to the computer itself needs to be double the size that it is. I ended up having to buy an expansion cord for the length that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dock with lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dock for my Macbook Air. I bought this when we closed our offices last year and started working from home. I needed to stay connected to team members and suppliers from all over the US, Europe, UK and Australia. This dock allowed me to [mostly] recreate the capabilities we had at the office for video conferencing, multiple monitors, peripherals, etc. with only my laptop. I like the simplicity, it worked the first time out of the box, no issues ever. I also like the low profile design, it fits neatly under my Roost laptop stand and keeps cabling out of the way. I have needed to replicate this same office set up in several satellite locations in other cities - I bought this same dock for each one - it's just plug and play no matter what desk I happen to be working from.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We appreciate the review you have written and taking the time to do so. It's nice to hear our device works great for your setup at home and able to keep in contact with everyone around the world. Thank you for your support. Have a wonderful day and stay safe. j5create

  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Great docking station for MS Surface Book 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only been using this docking station for a week, but I love it. It’s small and very portable, has Ethernet connection in addition to usb-c port, 3 usb 3 ports, 2 hdmi & dp ports and vga port. And it’s under $100!!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Scott, it is always wonderful to read reviews from our customers. Thank you so much for taking the time to write us your feedback. j5create j5create

  • Pros mentioned:
    Ease of use, Usb-c

    Rated 4 out of 5 stars

    Simplified connections to laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to “dock” and “undock” laptop from multiple cables. HDMI connection to external monitor worked as expected. VGA connection to external monitor did not work, so had to purchase a VGA to HDMI adapter cable. Everything else works as expected

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Jeff, we appreciate the input on the JCD543. When it comes to the VGA monitor not working for you, we would value the chance to diagnose, troubleshoot and offer solutions. If possible, please reach out to technical support mentioned on the casing and speak with a rep; an agent will gladly assist and get you setup. We apologize for the inconvenience this caused and hope hear from you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    More Value Less Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item mainly to use as a "dock" for a dual monitor setup. Like many individuals I am now working remotely. It was easy to connect to the laptop and monitor. I also use it for the external Webcam and printer. This unit was affordable and definitely a great investment.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It is good to hear that the docking station is working well for you. The JCD543 is a good solution for a work from home setup. We appreciate your review.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Docking Station

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been working very well. If you need to charge your laptop, while plugging in to this docking station, do not purchase this one. It does not charge your laptop.

    I would recommend this to a friend
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