Customer Ratings & Reviews

I’ve only been using this docking station for a week, but I love it. It’s small and very portable, has Ethernet connection in addition to usb-c port, 3 usb 3 ports, 2 hdmi & dp ports and vga port. And it’s under $100!!!

I purchased this item mainly to use as a "dock" for a dual monitor setup. Like many individuals I am now working remotely. It was easy to connect to the laptop and monitor. I also use it for the external Webcam and printer. This unit was affordable and definitely a great investment.

Makes it easy to “dock” and “undock” laptop from multiple cables. HDMI connection to external monitor worked as expected. VGA connection to external monitor did not work, so had to purchase a VGA to HDMI adapter cable. Everything else works as expected

This makes life so much easier settign up multiple screens. Quick and easy to setup and install on the computer. The thing that took the longest was the ride home from the store. Plenty of slots to connect all the peripherals.

Bottom Line: This product seems to be well made, with a variety of convenient ports and an intuitive design. However, it is unusable because it does not work. Additionally, the company's customer service is terrible. I will not buy from this brand again, and I'd caution you to do the same. Don't waste your time or money. Design: It seems to be well built and gives an impression of durability because of it's weight and size. The ports are spaced out well and the cable for the USB-c to plug in to your computer is an appropriate length. Function: This is where the product is completely unusable. When used to connect my laptop to a second screen, the image is distorted and low-resolution. I continued to have this problem when I connected to different screens, used different cables, and even when I tried with another laptop. I also was able to use a different product to connect my laptop to a second screen. In other words, there is no doubt that the problem is with this docking station, and it is therefore unusable. It would be nice if that was the only problem, but of course, it isn't. The 3.5 mm (1/8") audio port is also completely unusable. The audio volume is reduced by about 40%, which is annoying but I was able to work around it. However, the microphone volume is reduced by about 90%, making it completely unusable for voice or video calls. Again, I verified that this problem is with the docking station by trying with different combinations of products and only experienced an issue when I was using this j5create product. Customer Service: I contacted the company after experiencing these problems and was EXTREMELY disappointed by the service I received, especially after spending $110 for a product that does very little of what it was supposed to do. I emailed back and forth with someone who signed emails as David, but every time I received a stock, canned reply which often only tangentially related to my prior correspondence. Summary: I'd like to think this was just a lemon, and that the majority of the time, you'll receive a product that works. However, given my experience with their customer service, I'd say its not worth that risk - especially given that there are many other products out there that accomplish the same purpose but are from reputable brands. I now have a $110 piece of scrap metal, I've wasted hours going back-and-forth with customer service reinstalling drivers and answering the same question multiple times, and I'm just going to go out and buy a functioning docking station from Belkin, Targus, Lenovo, HP, or any other of the dozens of manufacturers that I can actually trust. BestBuy has several of these products available online, and I wish I had just spent the extra $10-$20 for a name brand the first time around and saved myself all this trouble. In any case, I've learned my lesson and won't bother with any j5create products in the future.

it worked with both our Dell and IBM models and loaded all drivers in windows 10 right away. the unit is sleek stylish and easily hideable and can be carried in a laptop bag with no problem! ill be recommending to our other associates shortly. DK

Great dock for my Macbook Air M4. Needed dual monitor support along with the Macbook Air screen itself. I have lots of USB devices that I need to use as part of my job and the dock does a good just with this.

Super simple to use with my new MacBook pro. I have an external monitor, keyboard and a power source for my AirPods. I love the slim profile that I can set my laptop on for a nice angle for video calls.

This was perfect accessory for the laptop I purchased

Excellent universal docking station. I wish the USB-C were a bit longer so the dock doesn't have to sit IMMEDIATELY next to my laptop. (-1 star) because it does not come with a power supply so I had to go back to the store to purchase that separately. So if you think the price is better than the competition it is because this does not come with the power supply

I guess the unit is OK, however the instructions that go with it are really brief, and do not tell you much other than how to get it going. No information on which slots are used for what. Plus, and I don't know if this is due to the docking station, but the screen which I bought at the same time does not wake up from its sleep when one moves the mouse around. It did for a short while, but no longer. So I have to open the accompanying laptop, and then the screen wakes up. Not too impressed....

Great docking station. I switch between computers with ease... work laptop one minute, personal laptop the next. I use my laptop screen and keyboard, then using this docking station I have a mouse and additional monitor. I just added a printer via usb as well. Still room for up to two more monitors, two more usb devices. I also plan to hook up speakers (there's an aux port) and to try connecting to my Mac Mini... but overall it does exactly what I need. You will need a power supply though!! I was able to use the usb-c cable and power pack that came with my Samsung Laptop...

Pretty handy set up here, allows for multiple monitors on my desk

Ended going with this dock over what my company offered for my HP elite book. I already had the additional cables to utilize with my screens and it’s easy to travel with if needed.

For Asus ROG G512 Strix i7 RTX 2070, It worked perfectly fine with my Asus. Only issues if you don’t change your sleep settings then wake your laptop only one screen works and the other was pitch black. Then you have to disconnect type c and reconnect it again. I contact the J5create support to help with the issues. They response in a timely manner. I had to go directly to the device manager to change my usb drivers settings to uncheck the box for power management. Also I only use the Ethernet port, usb for my mouse/keyboard, hdmi for display, which works perfectly fine. I have not use the sd/microsd & mic/microphone yet.

Works well most of the time. Frequent disconnects with my Apple Macbook Pro (M1). Not sure if it is the dock or the M1 chip causing the disconnects. Otherwise, it does its job by adding much needed USB and HDMI ports.

This docking station works with dual 4K HDMI monitors, an SSD, and several USB drives attached. I played video on both just to see if there would be any problems and there were none. However only one of the screens will run at 60 Hz. I have not tried the card reader, VGA or ethernet ports. It's nice to be able to run the cable out of either side but wish it were a little longer since I don't want to use it under my laptop. One quirk is that I have to connect it to a running computer before plugging in external power or the pass through charging never kicks in. It's a little flimsy but I don't think this is big deal since it stays on a desk.

While it can be called a docking station, it is not well designed and does not have any way to secure it to a post, desk, or other surface that would enable you to stabilize it and get full advantage of the many plug-in sites. Also, I think it would be better if there was an upgrade to Avid Power so that you could be sure that you could adequately support all of the docks and the docking places that it has.

A great product but they did not tell me it needed a power supply, so I had to make a trip back. And when I got there the power supplies were not displayed close to the docking stations. Never would have found it on my own. Merchandising opportunity. You can connect anything with this.

Excellent docking station. Works better than anyother j5create devices. Allows my HP laptop to work with 2 of my Dell 32" monitors. Saves monitor resolution without overtaxing the laptop. Plenty of ports for other devices. Does not overheat like others.