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Customer reviews

Rating 3.9 out of 5 stars with 54 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent, convenient docking station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is very convenient to use with my laptop. The flat design with all of the connectors on one side allows all of the cords to face one direction and save space on the desk. l do wish the connecting cord to the laptop was twice as long for a little more flexibility of where to position it The fast processing speed is great with 2 external monitors and online services

    I would recommend this to a friend
  • Pros mentioned:
    Monitor support, Usb-c

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my child to use at school and it does just what it says it will do. It allows multiple displays to be hooked up to her laptop along with a full keyboard and mouse, while only taking up one usb-c port. The charging is a plus too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Monitor support, Usb-c

    Rated 4 out of 5 stars

    All in all a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With usb-c connector, it works with both Mac and windows. No drivers needed and with adapter, it powers the laptop as well The output resolution is good enough and if external monitors have speakers, this docking station supports sound transfer as well The design is sleek and has a cable management which is only for usb-c cable It’s worth the cost and supports 3 monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for choosing a J5Create docking station. This docking station works great with Windows and Mac OS. It provides extra USB ports and outputs for up to 3 additional monitors, plus much more. The dock can work without the drivers, but to get the full functionality out of the dock drivers are needed. It is really great to hear that you are enjoying the device.
      Thank you,
      J5Create j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, but I have had 1 overheat and stop working. I've purchased 6 of these now for the office. For the price, you can't really beat it. Just don't forget to download the application if you want to use all 3 monitors, and don't use any display adapters for best results.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    It works alright... except!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I liked this dock. It has got the 90W USB Type-C power supply. This delivers the power when the laptop is connected which I like. I have a personal and work laptop, an android phone. This one charger is handy when travel. I was able to access all my peripherals when connected. Only issue was with my HP laptop, sometimes when the PC is locked, the external hard drive was not recognized and I have to unplug and connect the main power supply again. This is even after the recommended drivers. I have not experience this issue with my Dell work laptop so far. Overall this product is okay, ideally should be sold for about $100.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We apologize for the discrepancies you have experienced with the JCD543; in order to better understand the situation and offer a working solution, we would value the opportunity to troubleshoot with a representative; if interested, support information can be found on the packaging and a technician will be ready to help.
      Respectively,
      j5create j5create

  • Pros mentioned:
    Monitor support, Usb-c

    Rated 5 out of 5 stars

    It's a Winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good docking station at a reasonable price. Love that I can use all three monitor seamlessly. Plenty of USB ports for webcam or wireless items. So far no lag issues from items attached. Love being able to switch between work and personal laptops so easily. I hate having visible cords all over and this helps alleviate that. I am able to place it on the edge of the desk and easily hide the cords on side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J5 docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should the lid over the cord feels a bit cheap. Otherwise, it's a decent deal on a docking station. I have 4 of these in use now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this docking station for my new Origin EON17S laptop. This laptop is loaded with all sort of extras but capable of adding so much more, so wanted to have an all in one docking station so I can easliy hook up anything I want to add to my system without having to disconnect anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Ports

    Rated 5 out of 5 stars

    Great Dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, compact design, and excellent variety of ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter. j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    A good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closest thing to a “real” docking station that I have seen.* Everything hanging from my laptop, including dual monitors, is plugged into this device and when I need to, I just unplug two wires - the power and the USB-C connector to the dock. You can also buy it without the power option. A very good purchase. Would do it again and do recommend it. *I don’t mean this as a disparaging remark, but I think back to my days when I had a docking station for my IBM laptop. Put the laptop on the dock, click, and you’re done.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to setup and use makes the JCD543 a highly sought out dock and we are excited to hear it is working to your expectations!
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Consistent Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docking station appears to work great with 1 exception - laptop gives warning about slow charging every time the computer boots up. There does not seem to be any battery degradation and the computer stays at full charge while plugged into the dock. Could be Computer specific and seems to be a non issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several of these units for our office. Easy to use, excellent quality. I just purchased another for my college student to use with her MacBook setup. Well worth the price. I highly recommend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It doesn't work for my destop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work for my HP desktop, no response after contacting to manufactory support service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    j5create dock station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected to my HP and working great with 2 monitors, i may add a third soon. easy to connect and good quality. i recommend

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you Ronnie, for your review and recommending our product. Cheers. j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this it wish it charged too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of this docking station, however my laptop doesn’t charge through this I have to have it plugged in either regular power cord too.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We are happy to see that you are pleased with the JCD543. It does support pass through charging for laptops that support USB-C charging. Thanks for your review.
      Cheers,
      j5create j5create

  • Rated 4 out of 5 stars

    Good docking solution for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. Would be nice if you could power up the laptop from it though.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great dock with flexibility for the future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Simple plug and play to hook up two monitors and peripherals. You can plug in a combination of hdmi and vga monitors. If my vga monitor goes out due to age, I will have the flexibility to replace without changing out this dock, so quite idea.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports Mirror and Extended modes on both Mac & Windows. The easiest way to add a second or third display. Thank you for your review. j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works as expected. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this USB-C Dock to support an additional display and multiple connections. I didn't like the way all the cables were connecting into my laptop from a cable management standpoint and a wear and tear of those ports were a concern as I was continually plugging and unplugging cables when I wanted to be mobile with my laptop. This dock works great, no issues what-so-ever.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Having a docking station that connects with a single cable is a great way to add functionality to your laptop while still having it easy to pick up and go. Great to hear that there have been no issues.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 1 out of 5 stars

    Not all functionality was working fully

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased two of these units (JCD543P), one for a Lenovo P73 and another for a Lenovo C940. The external monitors worked correctly on all ports and with two monitors connected, the external wireless mouse transceivers over all USB3 A ports worked correctly, however external hard drives over USB3 A ports did not work well. With PC plugged into external power, the issues were: without the dock power adapter plugged into the dock, when a single external hard drive was plugged in, the drive was momentarily seen, but inaccessible, then after a couple minutes was not recognized; with the dock power adapter plugged in, the drive was seen after a couple of minutes, clicked on the drive, sub-folders were seen, but could not drill down further as the drive was not fully accessible. Then after a couple of more minutes, the drive was not recognized. Two of these units were purchased, each one used on each of the above PCs, same issue on both systems with each dock, and the latest J5Create drivers were used. Both units were returned and I purchased the J5Create JCD381. When the JCD381 drivers were loaded, the installation recognized the latest J5Create drivers were already installed. When the JCD381 was plugged in, the same externals as before were tested, each drive was readily accessible, and both the HDMI ports were hooked up to externals, all without additional power connected to the adapter. This unit worked better than the JCD543P units.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Gary!

      I'm sorry to hear about this! I'll pass your feedback onto my team so they're made aware of the issues you faced. I'm glad to hear that another of our devices assisted you however, and I hope that it continues to do so for a long time.

      Thanks,
      j5create j5create

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