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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 54 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    WARNING -- This items is not easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using a Mac, this dock will be a pain to install. Stick with Belkin brand. Wasted several hours with support trying to make this work. At the end of it they told be to return it since it's not compatible even though they say it is. I was surprised by the customer service solution to return and get something else as a solution. Which I did. I got a Belkin a bit more expensive but easy plug and play no driver's needed to install. So much easier.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      To get the full functionality out of this docking station a software driver will have to be installed. The current version of MacOS Catalina has added additional security features that require additional steps for installing third party drivers and additional displays. I regret that the docking station was difficult to install and that our customer service team was not able to provide a satisfactory solution. Thank you for your feedback.
      Have a good day,
      j5create j5create

  • Rated 2 out of 5 stars

    Poor support for Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock it self seems fine, but if you are using a Mac beware that this only works if you install their proprietary driver. I found that driver had stability issues with the Mac, and they still don't have a driver for Big Sur available so I couldn't run it on my second Mac which is one of the new M1 Macbooks. I returned it in favor of a standard hub that did not require special drivers. May be fine for Windows users.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We have a Beta Driver for macOS 11.1 Big Sur available! (NOTE: This driver is NOT compatible with M1 Chip mac books & macOS 11.2 Big Sur BETA we advise to disable automatic updates and do NOT update to Big Sur 11.2 at this time). I'm sorry that the docking station did not meet your needs. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    PERFECT!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Using it on a surface pro 7. Have dual HD monitors, printer, keyboard/mouse, lightning cable for phone. AND it charges the surface pro. PERFECT!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Sopmac2020, thank you so much for this 5-star review. We really appreciate your feedback and sharing it with us. Glad it's a perfect fit for your Surface Pro 7 computer. With gratitude, j5create. j5create

  • Pros mentioned:
    Ports

    Rated 3 out of 5 stars

    Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a step up from the original suggested unit that lacked the amount of ports to support other peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Must have for multiple monitors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this in order to have two additional screens. Handles the tasks without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent docking station. Fits under the back end of the laptop and out of sight. All of my accessories hooked up easily.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great Alternative to the OEM Overpriced dock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best dock for anyone with a USB C system. I use my Hp Spectra in several locations and have this for docking at alternative locations to my primary desk.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback and I'm glad the Dock fits nicely with your HP computer. Cheers. j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Excellent Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station has provided much needed additional display capability. It is compact, yet offers several ports in USB, USB-C and HDMI. I am very happy with this purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      13 ports in one sleek design for all your needs j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running two screens. Easy as can be to use and doesn’t have to be plugged in at all times

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra USB ports are so valuable. I can load SD cards and connect monitors with ease. This is a must have for the home office.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      To support all of your USB peripherals, the dock provides a total of four USB ports (1 USB-C and 3 USB Type-A ports), a Gigabit Ethernet port, SD/microSD card slots and a combo audio jack. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking Station with power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you use a laptop daily, disconnecting and reconnecting.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I have plugged in two printers, extra monitor, keyboard and separate num keyboard

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports 3 video interfaces and all other connections needed. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Dock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the most versatile USB-C Docking station I've used for both Macs and PCs.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD543 being compatible with both Mac and Windows OS' makes it an excellent choice since it wouldn't require two separate devices for use with each computer. One of the many reasons why the Docking Station is in high demand. Thanks for the excellent review!
      Sincerely,
      j5create j5create

  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay dock if you’re on a budget. The colors were a little off on 1 monitor. Don’t have this issue with my lenovo dock. Returned.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Rodger,
      We appreciate you taking your time to post a review on the triple display docking station. The abnormal colors may have been the result of a bad video cable or possibly some settings with the monitor. In the future if you encounter anything like this feel free to contact the j5create customer support team. Our customer support team can be reached by phone, email, or live chat. You could find our contact information on the product packaging and on the j5create website under the support dropdown.
      Thank you,
      - j5create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product with my Dell 2 in 1 laptop and 2 desktop monitors. While I was unable to hookup to the USB-C on the laptop, I used a USB-A adapter and it works great. I use the monitors and wired peripherals and it resides under the laptop instead of on my already cluttered desk. Perfect for me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Great to hear that the docking station is getting everything at your workstation connected. Work is a lot easier with two additional monitors. We appreciate you taking the time to post a review.
      Thank you,
      j5create j5create

  • Rated 3 out of 5 stars

    Not the best product and pretty expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this Monitor set up equipment with the power adapter and from time to time I still get monitor flickered because it just isn’t strong enough.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello NOMAD, the monitor flickering issue may just be a bad connection with the video cable or a bad video port. Monitors usually have their own power supply that connects to a wall outlet. To further pin point the cause of the issue, I recommend calling in and our representative will gladly assist you. Respectfully, j5create. j5create

  • Rated 3 out of 5 stars

    It’s ok but..,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to plug the USGBC port and not particularly user friendly. For my HP laptop I wish I had put in a little more money to buy an hp docking station.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Turns your computer into a full workstation with a DisplayPort output, two HDMI outputs, and a VGA output, with resolution support up to 4K (3840 x 2160) on two displays and 1080p on the other one and much more. j5create

  • Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat docking station for everyday needs it charges your laptop while connecting all your peripherals

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great at first after 3 months not so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. Ran 3 monitors, wireless keyboard, wireless mouse, & webcam. Was able to switch between personal computer and work computer in seconds. After 3 months of off and on use, one usb port at a time quit functioning, after three more days, monitor ports quit working. Went from very happy to Very disappointed in three months.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi there!

      I'm so sorry to hear about this. Please reach out to us and we can help you get back up and running. Our contact information is either on the back of our product box or on our website under the contact page.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Docking Station Replaced Other Smaller Dongles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station enabled me to replace all the other cables hanging off my laptop. It was well worth the investment.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

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