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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the webcam's overall performance, ease of use, and simple setup. Many appreciate the 360° rotation and the decent resolution. However, some users experienced connectivity issues and concerns about the webcam's durability. A few also noted issues with color accuracy and the wide field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,513 reviews
  • Rated 5 out of 5 stars

    Super camera and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the camera excellent, but the microphone works very well. Replaced another similar combination where the mic quality was very poor - gave that one away

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      This j5create webcam has a built-in high-Fidelity microphone so you will be clearly heard by your viewers. This webcam is also plug and play so there is no additional software to install to get it up and running. I hope that you have a great day.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamechanger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a game changer, very efficient & easy to set up. I absolutely love it

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback, Vera. j5create

  • Rated 4 out of 5 stars

    Camera/microphone work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is good and people say they can hear me really good from the microphone. I set the camera on my computer monitor which is not real close to me when I talk and people can hear me very clear. It also has a red light that shows you that it’s on. I love it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback. Enjoy your webcam! j5create

  • Cons mentioned:
    Mounting stability

    Rated 1 out of 5 stars

    Cheaply made feel, weightless(Not for Apple)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very exited to see how great this camera was going to be. Unfortunately, it’s really bad. Picture quality is horrible. Took me hours, hours! To find and download the link you will need to download from their website just to use this camera! Why can’t I just plug in and use? You just cannot you must download there windows driver just to use this camera. Not for Mac users, Only limited models it might work. I have the MacBook using Sierra, and it slightly work after downloading their required driver for MacBook. It was not compatible, the picture quality was horrible, not 1080p. My video with this camera was not showing 1080p it was 240p not even 740p. The worst camera for Apple. Very cheap does not weigh anything and feels hollow. Like the toys you buy at a dollar store, does have a sticker in the back that says MADE IN TAIWAN. Looks better in pictures.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate that you took your time to write up your review. I regret that you have encountered these issues with the webcam. The issues that you are see are out of the ordinary and are not consistent with how the webcam is designed to function. I would recommend contacting the j5create customer support team. Their contact info can be found on the product package and on our website. They can provide support by phone, email, or live chat. I hope that you give us the chance to improve your experience.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Love my new Webcam !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with a great price! Fits just as the insert instructed and it has 360 degree rotation! Wide angle with TV quality output.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great camera for working or schooling from home; the JVCU100's unique design allows you to rotate as you wish - simply plug it in and done!
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Deluxe!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect and clear vision, good sharpness and sound in real time, an image definition is 3D.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting stability

    Rated 1 out of 5 stars

    Poor Q.C.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bad experience with this item. Firstly, I tried to mount it to my webcam stand and use it to take a proctored exam. I got it in the mount but once I went to adjust it, the screw that holds the camera itself to the factory base was not screwed into the camera all the way and pulled out the camera. I couldn’t remedy the issue because the factory base has silicone on it for use when setting it on a monitor. I was able to sandwich it between the articulating base and use it for my exam. Secondly, I had to use the laptop webcam to verify my identity because the proctor could not clearly see anything on my license- it was too blurry. I have since returned this camera and gotten a Logitech and have had no issues with mounting or clarity.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I sincerely apologize for the inconvenience you experienced with the webcam. If you have any questions regarding the webcam, our contact information can be found on j5create website and we'll be glad to assist you. Sincerely, j5create. j5create

  • Rated 5 out of 5 stars

    Nice camera for price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, used it to stream twitch for hours. Everything is plug and play

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      No software required, just plug n play. j5create

  • Rated 5 out of 5 stars

    The Legendary Merle Perkins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have got this long ago. I am having fun with the camera!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi MerlePerkins, thank you for purchasing the JVCU100 and I'm glad you are having fun with the webcam. Enjoy, j5create. j5create

  • Rated 1 out of 5 stars

    Not that of good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is blurry. And the picture is not that of good quality as per the price

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Cons mentioned:
    Color accuracy

    Rated 4 out of 5 stars

    Simple!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (I use this for discord VC, playing games with friends) You know how people say “plug & play” or “plug & go”… yea that’s basically this. Literally plug in the camera and now you’re able to use it. That’s why I love this little thing so much. Compact, very light, wide view. All I need! Now, 4/5 stars because I cannot glaze this camera and claim for it to be the most amazing pin accurate, color-detailed, preset filled little box. I have to say, this camera (from personal experience) isn’t too well with “harsh” lookingcolors, basically colors like red, yellow, really bright ones that either just don’t look well on that camera or you become part of the light lol, hard to outline. I’ve used a combination of a blue and a soft purple and have to say it’s done amazing! The details are quite nice and I get no lag ever. Of course the internal camera settings you can mess with and change on your own but there really isn’t much except for the absolute basics. Overall, if you’re a simple person who enjoys being on a call with friends while gaming, this camera will be just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rotation, Setup

    Rated 4 out of 5 stars

    Great All Around Camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great. The picture is very clear and the set up is effortless. The latch to rest it on the monitor is simple to use and does a great job. The 360 degree rotation is also awesome. It comes with a wide angle so no worries with being seen through the camera. I did give this review 4 stars because although the wide angle is great I wish it had an option to narrow the angle a bit. When I’m using the camera you can see everything in the whole room. But overall great camera. I’m happy with the purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for the feedback for the j5create webcam. I understand your feeling on the wide-angle lens. Some video conference software applications have settings where you can adjust the field of vision. We appreciate you taking the time to write up a review on the camera.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    one of good camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice product , good quality camera , easy to install and plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rotation

    Rated 5 out of 5 stars

    Great Web Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I wanted. Very clear picture and I could move the camera around.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Surprisingly good camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything out of stock from Logitech, I saw this in stock and gave it a try. I wanted to avoid the "cheapies" found online. This brand, while not a name brand, has many other products sold at Best Buy and has a functioning website, live chat, support, etc. So, I gave it a shot and I'm glad I did. The quality is between okay and great. I do need to rely on external lighting most of the time, otherwise things look washed out. I've used it for Zoom/Teams meetings as well as OBS for Twitch. There were no drivers that needed to be installed, it was just plug and play. No software does mean you need to rely on the program itself to adjust the camera. This worked... okay... in OBS. It doesn't exist in Teams, and I haven't looked in Zoom yet. Again, with external lighting I can make it look pretty dang good. For the price, and the fact that you can't get Logitechs anywhere, I can't recommend this enough. It's a great value and a great purchase. Will I switch to a high end Logitech when they come in stock? Right now, probably not. I'm happy enough with this one and for the price it's unbeatable.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear! I'm glad that this has worked well for you and made Twitch a little easier for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Plug and Play Webcam

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is really easy to use - plug and play. Quality is really clear. I haven't tested the mic on it since I have a dedicated mic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup
    Cons mentioned:
    Mounting stability

    Rated 4 out of 5 stars

    j5create Webcam Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself works well, setup was plug and play. There is a touch of fish eye around the edges is acceptable. Be aware that the camera just sits on the top edge of the monitor as there is no clamp at all, it's just a positioning brace. Good value given how expensive these can be.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      80° field of view, along with the 360° rotation, gives you the ability and flexibility to see more and fit more into the picture. j5create

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great quality for the price. I use it for streaming so it gets the job done great. I recommend it if you don't want to spend a lot of money on a webcam but want quality in one. I haven't used the built in mic so I don't know how that is but I've heard it's decent. My only complaint is that you have to unplug it and plug it back in sometimes or it doesn't show up for use in webcam menus. And for me I unplugged it and plugged it back in multiple times into different usb ports and it kept not working for about a half an hour, and I even restarted my pc twice, so I left it for another 15 mins unplugged and came back and plugged it in and it worked again, so I'm not sure why it did that, but it's a good webcam.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Mary, thank you for reviewing the JVCU100 and we are surprised to hear about the disconnection issues you are having. In order to better understand the issue, please feel free to contact the manufacturer with it's contact information mentioned on the casing and an agent will be glad to help. If necessary, an exchange will be offered and we will get you up and running in no time.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A visual Delight

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thoroughly impressed with the J5create USB webcam. The picture and video quality are truly outstanding, delivering crisp, clear visuals that enhance any online interaction. Whether I'm video conferencing for work, catching up with family, or streaming content, this webcam consistently provides a top-notch experience. The colors are vibrant and accurate, and the level of detail is remarkable. If you're looking for a webcam that offers exceptional image quality, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rotation
    Best Buy Employee

    Rated 4 out of 5 stars

    Good quality Good Price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, clear picture quality for the price. Also, has a cool 360 degree rotation feature.

    I would recommend this to a friend
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