Customer Ratings & Reviews
- Model:
- JCD543P
- SKU:
- 6357403
User rating, 3.5 out of 5 stars with 25 reviews.
3.5(25 Reviews)- 7 Answered Questions
Customer rating
Rating 3.5 out of 5 stars with 25 reviews
(25 Reviews)Search
Features
Quality3 out of 5Value3 out of 5Ease of Use1 out of 5Rating 3 out of 5 stars with 1 review
It’s ok but..,
|Posted .Owned for 1 month when reviewed.Features
Quality3 out of 5Value3 out of 5Ease of Use1 out of 5Difficult to plug the USGBC port and not particularly user friendly. For my HP laptop I wish I had put in a little more money to buy an hp docking station.
No, I would not recommend this to a friendFeatures
Quality3 out of 5Value3 out of 5Ease of Use1 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
A good buy!
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Closest thing to a “real” docking station that I have seen.* Everything hanging from my laptop, including dual monitors, is plugged into this device and when I need to, I just unplug two wires - the power and the USB-C connector to the dock. You can also buy it without the power option. A very good purchase. Would do it again and do recommend it. *I don’t mean this as a disparaging remark, but I think back to my days when I had a docking station for my IBM laptop. Put the laptop on the dock, click, and you’re done.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality3 out of 5Value5 out of 5Ease of Use5 out of 5Rating 3 out of 5 stars with 1 review
Just okay
|Posted .Owned for 1 month when reviewed.Features
Quality3 out of 5Value5 out of 5Ease of Use5 out of 5It’s an okay dock if you’re on a budget. The colors were a little off on 1 monitor. Don’t have this issue with my lenovo dock. Returned.
No, I would not recommend this to a friendFeatures
Quality3 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from J5create Team
Posted .Hello Rodger,
We appreciate you taking your time to post a review on the triple display docking station. The abnormal colors may have been the result of a bad video cable or possibly some settings with the monitor. In the future if you encounter anything like this feel free to contact the j5create customer support team. Our customer support team can be reached by phone, email, or live chat. You could find our contact information on the product packaging and on the j5create website under the support dropdown.
Thank you,
- j5create
Features
Quality4 out of 5Value5 out of 5Ease of Use5 out of 5Rating 4 out of 5 stars with 1 review
All in all a good product
|Posted .Owned for 1 month when reviewed.Features
Quality4 out of 5Value5 out of 5Ease of Use5 out of 5With usb-c connector, it works with both Mac and windows. No drivers needed and with adapter, it powers the laptop as well The output resolution is good enough and if external monitors have speakers, this docking station supports sound transfer as well The design is sleek and has a cable management which is only for usb-c cable It’s worth the cost and supports 3 monitors
I would recommend this to a friendFeatures
Quality4 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from J5create Team
Posted .Hello,
Thank you for choosing a J5Create docking station. This docking station works great with Windows and Mac OS. It provides extra USB ports and outputs for up to 3 additional monitors, plus much more. The dock can work without the drivers, but to get the full functionality out of the dock drivers are needed. It is really great to hear that you are enjoying the device.
Thank you,
J5Create
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Must have
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5The extra USB ports are so valuable. I can load SD cards and connect monitors with ease. This is a must have for the home office.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Works great
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Works perfectly. I have plugged in two printers, extra monitor, keyboard and separate num keyboard
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Docking Station Replaced Other Smaller Dongles
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5This docking station enabled me to replace all the other cables hanging off my laptop. It was well worth the investment.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality4 out of 5Value3 out of 5Ease of Use4 out of 5Rating 4 out of 5 stars with 1 review
Love this it wish it charged too
|Posted .Owned for 1 month when reviewed.Features
Quality4 out of 5Value3 out of 5Ease of Use4 out of 5I love the versatility of this docking station, however my laptop doesn’t charge through this I have to have it plugged in either regular power cord too.
I would recommend this to a friendFeatures
Quality4 out of 5Value3 out of 5Ease of Use4 out of 5Brand response from J5create Team
Posted .Hello,
We are happy to see that you are pleased with the JCD543. It does support pass through charging for laptops that support USB-C charging. Thanks for your review.
Cheers,
j5create
Features
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5Rating 5 out of 5 stars with 1 review
Great product
|Posted .Owned for 2 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5I am using this product with my Dell 2 in 1 laptop and 2 desktop monitors. While I was unable to hookup to the USB-C on the laptop, I used a USB-A adapter and it works great. I use the monitors and wired peripherals and it resides under the laptop instead of on my already cluttered desk. Perfect for me.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use4 out of 5Brand response from J5create Team
Posted .Hello,
Great to hear that the docking station is getting everything at your workstation connected. Work is a lot easier with two additional monitors. We appreciate you taking the time to post a review.
Thank you,
j5create
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Usb
|Posted .Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5I love this product. I would definitely purchase it again
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 1 out of 5 stars with 1 review
Wrong model
|Posted .Owned for 3 weeks when reviewed.No, I would not recommend this to a friendWas recommended for our laptop (Dell) but will not plug in. According the the manfacturer we need a different model. We should have discussed with Geek Squad instead of the associate.
Brand response from J5create Team
Posted .In the case where you obtained a device that is not fully compatible with your computer, or simply require installation assistance, please feel free to reach out the technical support team mentioned on the casing and an agent will be ready to help. If necessary, an alternate recommendation will be made in order to help you achieve your goals. We apologize for the inconvenience you experienced with our adapters and hope we can still turn things around.
Respectfully,
j5create
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Great
|Posted .Owned for 2 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5great product, fair price, would definitely buy again.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from J5create Team
Posted .Hello,
I am glad that you are pleased with the quality and price of the JCD543P docking station. Thank you for sharing your review.
Cheers,
j5create
Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Rating 1 out of 5 stars with 1 review
One HDMI
|Posted .Owned for less than 1 week when reviewed.Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5I bought this because it has 2 HDMI ports only one port works. Unfortunately, their tech support is only open from 8 am to6 although their website claims to have a live chat but apparently only during those hours. Both my HDMI cords work as I have unplugged and plugged them into the device alternating the monitors. I downloaded their driver. I am forced to return this back to the store due to the lack of documentation or support for this device.
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Brand response from J5create Team
Posted .Hi!
I'm very sorry to hear about the inconvenience at this has caused you. Issues like this are covered under our two year warranty and we are more than happy to assist when things like this happen. Should you ever need assistance with our products, we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
perfect for traveling
|Posted .Owned for 3 months when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5love my docking station. used numerous times and highly recommended for anyone who travels.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from J5create Team
Posted .Easy to travel with and multiple capabilities in one device is what the JCD543 provides, due to it's triple display supporting nature, it makes it one of a kind on the market, thanks for the input!
Appreciatively,
j5create
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Excellent Dock
|Posted .Owned for 2 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5This the most versatile USB-C Docking station I've used for both Macs and PCs.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from J5create Team
Posted .The JCD543 being compatible with both Mac and Windows OS' makes it an excellent choice since it wouldn't require two separate devices for use with each computer. One of the many reasons why the Docking Station is in high demand. Thanks for the excellent review!
Sincerely,
j5create
Features
Quality1 out of 5Value3 out of 5Ease of Use1 out of 5Cons mentioned:Set up, Use with macbook, Use with macsRating 2 out of 5 stars with 1 review
Poor support for Mac
|Posted .Owned for 1 week when reviewed.Features
Quality1 out of 5Value3 out of 5Ease of Use1 out of 5Cons mentioned:Set up, Use with macbook, Use with macsThe dock it self seems fine, but if you are using a Mac beware that this only works if you install their proprietary driver. I found that driver had stability issues with the Mac, and they still don't have a driver for Big Sur available so I couldn't run it on my second Mac which is one of the new M1 Macbooks. I returned it in favor of a standard hub that did not require special drivers. May be fine for Windows users.
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value3 out of 5Ease of Use1 out of 5Brand response from J5create Team
Posted .We have a Beta Driver for macOS 11.1 Big Sur available! (NOTE: This driver is NOT compatible with M1 Chip mac books & macOS 11.2 Big Sur BETA we advise to disable automatic updates and do NOT update to Big Sur 11.2 at this time). I'm sorry that the docking station did not meet your needs.
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Cons mentioned:Connection, Use with laptopRating 5 out of 5 stars with 1 review
Worth it!
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Cons mentioned:Connection, Use with laptopI bought this USB-C Dock to support an additional display and multiple connections. I didn't like the way all the cables were connecting into my laptop from a cable management standpoint and a wear and tear of those ports were a concern as I was continually plugging and unplugging cables when I wanted to be mobile with my laptop. This dock works great, no issues what-so-ever.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Brand response from J5create Team
Posted .Hello,
Having a docking station that connects with a single cable is a great way to add functionality to your laptop while still having it easy to pick up and go. Great to hear that there have been no issues.
Cheers,
j5create
Features
Quality4 out of 5Value3 out of 5Ease of Use5 out of 5Cons mentioned:Use with laptopRating 3 out of 5 stars with 1 review
It works alright... except!
|Posted .Owned for 1 month when reviewed.Features
Quality4 out of 5Value3 out of 5Ease of Use5 out of 5Cons mentioned:Use with laptopOverall I liked this dock. It has got the 90W USB Type-C power supply. This delivers the power when the laptop is connected which I like. I have a personal and work laptop, an android phone. This one charger is handy when travel. I was able to access all my peripherals when connected. Only issue was with my HP laptop, sometimes when the PC is locked, the external hard drive was not recognized and I have to unplug and connect the main power supply again. This is even after the recommended drivers. I have not experience this issue with my Dell work laptop so far. Overall this product is okay, ideally should be sold for about $100.
I would recommend this to a friendFeatures
Quality4 out of 5Value3 out of 5Ease of Use5 out of 5Brand response from J5create Team
Posted .We apologize for the discrepancies you have experienced with the JCD543; in order to better understand the situation and offer a working solution, we would value the opportunity to troubleshoot with a representative; if interested, support information can be found on the packaging and a technician will be ready to help.
Respectively,
j5create
Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:CompactRating 5 out of 5 stars with 1 review
Excellent Docking Station
|Posted .Owned for 3 weeks when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:CompactThis docking station has provided much needed additional display capability. It is compact, yet offers several ports in USB, USB-C and HDMI. I am very happy with this purchase.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Cons mentioned:ConnectionRating 1 out of 5 stars with 1 review
Not all functionality was working fully
|Posted .Owned for less than 1 week when reviewed.Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Cons mentioned:ConnectionI had purchased two of these units (JCD543P), one for a Lenovo P73 and another for a Lenovo C940. The external monitors worked correctly on all ports and with two monitors connected, the external wireless mouse transceivers over all USB3 A ports worked correctly, however external hard drives over USB3 A ports did not work well. With PC plugged into external power, the issues were: without the dock power adapter plugged into the dock, when a single external hard drive was plugged in, the drive was momentarily seen, but inaccessible, then after a couple minutes was not recognized; with the dock power adapter plugged in, the drive was seen after a couple of minutes, clicked on the drive, sub-folders were seen, but could not drill down further as the drive was not fully accessible. Then after a couple of more minutes, the drive was not recognized. Two of these units were purchased, each one used on each of the above PCs, same issue on both systems with each dock, and the latest J5Create drivers were used. Both units were returned and I purchased the J5Create JCD381. When the JCD381 drivers were loaded, the installation recognized the latest J5Create drivers were already installed. When the JCD381 was plugged in, the same externals as before were tested, each drive was readily accessible, and both the HDMI ports were hooked up to externals, all without additional power connected to the adapter. This unit worked better than the JCD543P units.
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Brand response from J5create Team
Posted .Hi Gary!
I'm sorry to hear about this! I'll pass your feedback onto my team so they're made aware of the issues you faced. I'm glad to hear that another of our devices assisted you however, and I hope that it continues to do so for a long time.
Thanks,
j5create