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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and long battery life of the Elite 10 Dolby Atmos True Wireless In-ear Headphones. They appreciate the effective noise cancellation and the immersive Dolby Atmos experience. However, some users have expressed concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 355 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. They dont fall off ans fit perfect. I used them for work and the gym and they hold perfect.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Loui - Thank you for taking the time to share your excellent 5-star review of the Jabra Elite 10! We are delighted to hear that you love the great fit and that they stay in place perfectly, whether you are working or hitting the gym. If you ever have further feedback or any questions, please contact us: https://bit.ly/489aRz5 We are here to ensure you continue to enjoy the best experience with your Jabra Elite 10. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and background sound elimination. Much better quality than the previous Bose earbuds I had.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jimhb- Your generous remarks about the Jabra Elite 10 are greatly appreciated. We are thrilled to hear about how well the excellent sound and noise cancellation are working for you. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout a lot and these feel light and very Immersive and does not fall out of my ear

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AWESOME - Thank you for your positive feedback about the Jabra Elite 10. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Meh :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my Jabra Elite Active 75T earbud unit at work and a connection on the board broke off, so they no longer worked. I bought the Elite 10's to replace them, but the 10's don't fit inside my ear like the 75T's. The Elite 75T's actually fit inside my ear canal and serve as fabulous hearing protection in my noisy work environment. It's probably a moot point since Jabra is exiting the earbud market.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Randy - Thank you for reviewing the Jabra Elite 10. We appreciate your kind words about the Jabra Elite Active 75t, and we are very glad that you enjoyed them so much. However, we are sorry that you were unable to find a secure, comfortable fit with your Elite 10. We are always looking to improve our users' experience, and we appreciate the feedback. Also, we are committed to providing support for 2 years from the last shipment date of all products in the Elite series - so if there is any way we can assist you, do not hesitate to contact us (https://bit.ly/4hgfag1). We are more than happy to help! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. I drive a lot for work and pop these in and it drowns out all the noise from the van.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ORlover - Thank you for sharing your five-star experience with the Jabra Elite 10! We are excited to hear that the headphones have helped improve your work environment during your drives. If you have any further feedback or need assistance, please do not hesitate to reach out. https://bit.ly/489aRz5 Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is grear, fits perfect in my ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75T Elite just didnt stay charged anymore. I grabbed the elite 10 and couldnt be happier.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ElectroDuval - Thank you for your 5-star rating! We appreciate your positive comments about the Jabra Elite 10. This information will be shared internally. Please do not hesitate to contact Jabra Support if you have any questions. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound. The app itself gets a 5 star rating, it has everything that you’d need in it.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jihr - Thank you for your five-star feedback on the Jabra Elite 10! We are thrilled to hear that you appreciate the great sound quality and have given the app a 5-star rating for its comprehensive featuresas well. Your satisfaction is our priority, and we are delighted to know that the Elite 10 and the Jabra Sound+ App have met your expectations. If you ever have further feedback or if there is anything else you would like to share, please feel free to reach out. https://bit.ly/489aRz5 Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and easy to connect and dolby sound is good

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello VanK - Thank you for your 5-star review of the Jabra Elite 10. We are happy to read how easy it is to connect and how good the Dolby Atmos feature has been. If you have any other comments, please let us know. Any feedback is appreciated! Jabra

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from. Set of 7 pros these are much better. And much longer battery life.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Docmenow- Thank you for your 5-star rating! We appreciate your positive comments about the Jabra Elite 10. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Jabra earbuds, have owned 4 different pair, and these are the best that they have put out

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DRock67 - Thank you so much for enjoying Jabra products!  We appreciate you taking the time to post your 5-star review and sing the praises of the Jabra Elite 10.  With Dolby Atmos Spatial Sound and Head Tracking technology, we feel it delivers an exceptional audio experience.  Contact our team if you ever have any questions and keep on enjoying Jabra products!  Thanks again. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Battery life is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and audio quality is great. The phone call audio is really good as well.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kyle - Thank you for your fantastic 5-star review of the Jabra Elite 10! We are delighted to hear that you find the earbuds to fit well and provide excellent audio quality. It is especially rewarding to know that the phone call audio meets your expectations. If you ever have any questions or if there is anything else you would like to share about your experience, feel free to reach out. https://bit.ly/489aRz5 We appreciate your support! Jabra

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Almost Great

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are confirming great sounding earbuds with room for improvement

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JohnM - Thank you for your fantastic review of the Jabra Elite 10. We are delighted to hear that you appreciate the excellent sound quality. Should you require any further assistance, please feel free to contact us: https://bit.ly/489aRz5 Thank you again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so amazing! Never really heard of this brand before but I am sure glad I got it!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Islander- Thank you for your positive feedback about the Jabra Elite 10. We are thrilled they have such an amazing sound and we appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Jabra

  • Rated 5 out of 5 stars

    Jabra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, not much bass, overpriced i will say.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds are fine. Best Buy is not.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what ear tips I use, they fall out of my ears. If they fit your ears, everything else seems fine. I tried to return them in brand new condition in original packaging but apparently Best Buy has a really short return window and won’t help in any way.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AndG- Thanks for your review. We appreciate your feedback. We are sorry to hear you are having trouble with the fit. With some trial and error, most users can find a secure and comfortable fit for the earbuds, and it is rare when a user is not able to find a fit that is right for them. In the meantime, if you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Jabra Elite 10. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3sZaney. We are here to help! Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fits perfectly, and easy to control

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Heather - Thank you for leaving us a five-star review of the Jabra Elite 10! We greatly appreciate your feedback and are happy to hear it fits perfectly. If you have additional information to share, please contact us: https://bit.ly/489aRz5 Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Élite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality Outdoors or indoors Sound is clear when making phone calls

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Davis1357- Your generous remarks about the Jabra Elite 10's great sound quality are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Rated 5 out of 5 stars

    Great all around Ear Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with these buds. True ANC and sound in incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for work calls. Connects to multiple devices.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello CourteneyC- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review about the Elite 10's amazing call quality and connecion. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Jabra

  • Pros mentioned:
    Comfort, Fit

    Rated 1 out of 5 stars

    Sound gave me headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable. Fit is great. I wish the sound was good as well. Something about the way they sound hurts my head. I felt dizzy and nauseous listening to them. I couldn't figure it out. It could be something related to the sound frequency they produce. Perhaps it was too high pitched or something related to Dolby Atmos but I couldn't listen to them for longer than few minutes without feeling uncomfortable. I returned them after few days.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello LeonidL - Thank you for writing a review. We are truly sorry to hear about the trouble with your Jabra Elite 10. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/3sZaney. We are always here to help. Thanks, again. User feedback is truly valuable to us. Jabra