Customers are satisfied with the sound quality, comfort, battery life, ANC, fit, and design of the Elite 5 True Wireless Hybrid Active Noise Cancelling In-ear Headphones. They appreciate the clear and balanced sound, comfortable fit, long battery life, effective noise cancellation, secure fit, and stylish design. Customers also find the Hear-Through feature useful for staying aware of their surroundings.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Great head phones!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Comfortable. Great for running. This is my 2nd pair of these head phones.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello user597432 - Thank you for your 5-star rating and positive comments! This information will be shared internally. We are happy to note that you find your Jabra Elite 5 earbuds comfortable to wear while running and that you remain a loyal Jabra customer. Please do not hesitate to contact Jabra Support if you have any questions. We are always willing to assist, and you can find contact information for our Support Team within the Jabra website at https://bit.ly/3PkUpTr. Thanks again!
Rated 4 out of 5 stars
Good not great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a longtime user of Jabra products.
My last earbuds stopped working cold and no fix was available so I made the decision to buy these as replacements.
The sound quality isn’t as great as my previous pair; these seem more optimized for productivity and calls. That said they’re good enough and I’m sorry that Jabra is getting out of this product category.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello user432411 - Thank you for your 4-star review. We thank you for remaining a loyal Jabra customer and for letting us know what you think about your Jabra Elite 5. We are sorry if the audio quality does not quite meet your expectations. Let us know if you ever have any questions about the Elite 5, we are always happy to help! You can find contact information within the Jabra website at https://bit.ly/3PkUpTr. Thanks again.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
great headphones
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They did everything expected of them. great reception, clear sound, no interruption
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello, GeorgeM - Thank you for your positive review of the Jabra Elite 5! We are thrilled to hear that they met your expectations with great reception and clear sound. Your feedback is invaluable, and we appreciate you taking the time to share your experience. Happy listening!
Rated 5 out of 5 stars
Happy Customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The best decision I ever made and the best for working out
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Jabra, a top quality earbud
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great earbuds, work like I imagined them to! Battery life is great for my daughter has them in 24/7!
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello funkopops - Thank you for your review of the Jabra Elite 5. We are happy to learn that your daughter is enjoying the Elite 5 for its impressive music time (up to 9 hours in the earbuds plus another 27 hours in the portable charging case). If you or your daughter have any questions we would be happy to help! You can find contact information to our Product Support Team on the Jabra website at https://bit.ly/3PkUpTr. Thanks again for the 5-star review!
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
My experience 10/10
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound quality with both music and taking phone calls. Blocks out noise around you with great noise cancelling!
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello AlexanderH- Your generous remarks about the Jabra Elite 5's great sound quality and ANC are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Awesome ear buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surprisingly great sound with lots of features for the price
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello SporterX - Thank you for writing a 5-star review. It is nice to read how great your Jabra Elite 5 works and surprises you with its great features. We will share this internally. Thanks again!
Rated 4 out of 5 stars
Jabra replacement ear buds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these buds to replace a set of Jabra buds that were lost. This model is an upgrade and works fine. The only con is that the buds are somewhat larger.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hi there- Thank you for your feedback about the Jabra Elite 5. We are glad to hear that despite the size of the earbuds, these make a good upgrade from your previous pair. If you ever have questions or comments about the Elite 5, do not hesitate to contact our Support Team: https://bit.ly/405GeG1. Any information is helpful! Thanks again for the 4-star rating.
Rated 5 out of 5 stars
Jabra
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, best for work out or normal use, definitely recommend it
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Exceptional
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I pretty much like all Jabra products it's really the only inside the ear headphones I buy
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello, Treyverde - Thank you for your review of the Jabra Elite 5! We are thrilled to hear that you enjoy our products and consider Jabra your go-to brand for in-ear headphones. Your feedback helps us continue to improve and provide the best audio experience possible! Happy listening!
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones work very well. When i have both earbuds in i have amplifier to hear my surroundings. I would recommend to a friend.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello AndrewM - Thank you for sharing your experience and how well the Jabra Elite 5 earbuds work. We are glad that you would recommend this to others. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team: https://bit.ly/405GeG1. Any and all information is valuable to us.
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new ear buds! I lost one of my old ones in a car accident, Im so glad I got new ones.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello BeckyD- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review about the Jabra Elite 5 earbuds. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team: https://bit.ly/405GeG1.
Rated 5 out of 5 stars
Great
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Goodnproduct over all. Great price and everything else
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Great - Thank you for your 5-star review! We enjoy hearing from all our customers and are proud to know that you are enjoying your Jabra Elite 5. We hope that you enjoy the audio experience that the Elite 5 provides as well as up to 9 hours of music time. Let us know if you have any questions as we are always happy to help! Please find contact information to our Product Support Team on the Jabra website at https://bit.ly/3PkUpTr. Thanks again and enjoy!
Pros mentioned:
Comfort, Fit, Sound quality
Rated 4 out of 5 stars
Great for the Money!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds provide great sound quality and a comfortable and secure fit at a very decent price.
In terms of comfort, these are extremely comfortable with a small earbud that sits nicely inside the ear with no pressure at all, at least in my ears. I’ve been able to listen with these for hours on end with no ear fatigue. I’m a huge fan of how these fit. They also include multiple sizes of eartips to customize the fit to your liking.
I’ve always liked the sound quality from Jabra earbuds and these don’t disappoint providing very decent sound quality for the money with a balanced, crisp, and very clean sound profile. They have a customizable EQ where you can manually adjust the sound profile to your liking. They also have presets to enhance voices, bass, as well as treble. I tend to like their “Energize” preset which elevates both bass and treble while lowering the mid range.
These earbuds also can get quite loud and they still sound quite good at higher volumes. Some earbuds can have distortion at higher volumes but these stay clean throughout where the low end doesn’t sound muddled. Great for all of us who like to listen at higher volumes.
Noise cancellation is decent - seems to do a good job in most environments eliminating voices, white noise, as well as traffic. It doesn’t do well with louder sounds though.
The “Hearthrough” transparency mode…while it works, it also sounds a bit fake and synthetic. They allow you to adjust the level of transparency which I very much appreciate but don’t find it to sound natural.
Each earbud has a button on the outside where you can play, pause, skip tracks, and answer/decline calls. The amount of pressure is just right on the buttons where with each press, it doesn’t feel like you’re pushing the earbud further into your ear but not too soft where you experience accidental presses. The placement is also ideal where you can find the button easily.
When it comes to using these for sports, these were secure enough for me for running and the gym but they can shift with more jarring activities. They also don’t have the highest water resistance rating so that’s something to be aware of if you’re a heavy sweater. They’re “active” series of earbuds may be a better option if you do a lot of sports.
There’s no shortage of earbuds to choose from these days but these earbuds strike a nice balance in terms of features, quality, and price.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Gwtbike - Thank you for your 4-star rating! We appreciate your comments about the Jabra Elite 5's great sound, comfort, hearthrough, and noise cancellation. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again!
Pros mentioned:
Comfort, Fit, Sound quality
Rated 4 out of 5 stars
Comfortable with good sound, mediocre ANC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Jabra Elite 5s are a decent mid-level set of earbuds with good fit and sound but middling ANC performance. The buds come in the usual type of rechargeable wireless earbud case, with a USB-C port for charging as well as support for wireless charging on a Qi-compatible charging pad. I have not had them long enough to evaluate how long they hold a charge, but it looks like the charging case holds enough charge to recharge the buds 4-5 times when they are inserted.
The Elite 5s have quite a different shape from my older Elite 75t earbuds and fit in my ear even better than the earlier models. They are very comfortable to wear and seem secure from the chance of falling out in normal usage. I also have a set of Google Buds Pro that always feel like I could lose one at any time; these definitely do not have that problem.
I tend to use my wireless earbuds mostly to listen to podcasts when going for walks or working out at the gym, with just occasional use to play music. For this they work very well. I am also glad that Jabra continues to use tactile buttons for controlling them that “click” when pressed. Some new products use tough-sensitive controls, which are very annoying since doing something like trying to adjust the position of a bud always ends up setting off a control function that I’m not looking for. Kudos to Jabra for sticking with real buttons! The functions of the buttons is the same as I’ve had on other Jabra products and the available smartphone app lets to customize the controls to some extent.
Performance on phone calls was good and the callers didn’t seem to notice that I was answering them using earbuds, indicating good noise reduction on my end.
The disappointment with this product is that I didn’t find the ANC to be very effective – more like “noise reduction” than “cancellation”, and I don’t think that it’s any better than the older Elite 75t product. To be fair, I might have been comparing it to the more expensive Google Buds Pro that are like a “cone of silence” by comparison, or maybe it just wasn’t working for me. Switching to hear-through definitely increased the noise level as expected, but ANC only dimmed it a bit.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Doug G- Thank you for your 4-star rating! We appreciate your positive comments about the Jabra Elite 5's good fit and sound. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again!
Rated 3 out of 5 stars
Great! But not in a machine room
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They worked great.. but not when im using the air compressor at work
No, I would not recommend this to a friend
Brand response from Jabra
Posted .
Hello Rafa - Thank you for your feedback about the Jabra Elite 5. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team: https://bit.ly/405GeG1. Any and all information is valuable to us.
Pros mentioned:
Battery life, Comfort, Fit
Rated 4 out of 5 stars
Good audio. Noise canceling is okay
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pro:
Even audio
Battery life
Wireless charging
Con:
Middling noise canceling
Hear Through is hissy and unnatural
These earbuds are small and comfortable to wear. The buds go a little bit deeper in the ears but don't cause any discomfort. It fits snuggly in ear, and actually takes a bit of effort to take them out. They have standard two buttons layout, with the right controlling the media and the left for noise canceling. It comes with three rubber tip sizes. They have good audio, but the noise canceling is lacking.
Audio Quality
Overall audio sounds good and neutral. The high, mids, and low sounded even, and doesn’t really emphasize any one over the other. There’s not much bass to them, but it sounded good enough to be able to hear different instruments clearly and vocals are clear. Within the app, the EQ can be adjusted, but the differences are minimal.
Noise Canceling
ANC is just okay. Even with the customized noise canceling, it’s about the same as wearing earplugs in terms of noise reduction and it reduces some low hums. Engine sounds get reduced by about 50-75%, while voices get muffled. It’s okay for low noise environments like a small workplace or walking in a neighborhood. Through the app, the noise canceling level can be tailored and balanced between your ears, which can help improve the noise canceling.
Hear Through mode has a good amount of hiss to it and sounded like there’s a bit of digital processing or distortion to it.
Battery Life
Battery life is pretty good. On each charge, it can last about 6 hours with noise canceling on and the case can add up to another 20+ hours. The charging case can be charged with a USB-C or wirelessly.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello BeingHonest - Thank you for your 4-star rating! We appreciate your positive comments about the Jabra Elite 5's sound quality and battery life. The information regarding the Hearthrough and ANC will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again!
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Great Option
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am always looking for the next great wireless in-ear headphones option so I was excited to give the Jabra Elite 5 True Wireless Hybrid Active Noise Cancelling headphones a try. Typically for me the first thing I am checking for is in-ear comfort which is sometimes a much harder find than expected. When I first looked at these I anticipated being disappointed became often this particular design just doesn’t feel comfortable for me in most cases (I have only found 2 exceptions to this in the past). Looks can be deceiving though as this fit me quite comfortably and did not have the bulky feel an assumed at fort glance. Although I didn’t need to switch the tips it was nice to see that like most options Jabra includes 3 different sizes options to swap out if necessary. While it’s still not what I would call the most comfortable of all in-ear options I have owned I can definitely use these during a workout or for extended wear without wanting to take them out after just an hour or so.
Setup a pairing was a breeze for every device I connected to which is always plus. The Sound+ app gives some customization options and works well but isn’t something I would likely need to use often. The noise-canceling options seem to be on par with most other noise canceling brands I own and was more than adequate. Using ANC still allow for great battery life (a little under 7 hour from my testing) so I can confidentially use these in various situations without worrying if the battery will last throughout my activity.
Sound wise these definitely fit my expectations having great overall sound. Sound quality with various music genres as well as on phone calls is excellent. Bass is nice and punchy without any odd distortion and clarity is excellent. Of course you have to keep your expectations based on in-ear performance versus trying to compare to your favorite over the ear option that will always win out but as long as you are realistic on that front I believe these headphones will fit the needs of most users. Phone calls were crisp and clear on my end and those that I spoke with weren’t aware that I was using them to complete our call. I did not test this out in a notoriously noisier environment like driving in my car or in a windy/exceptionally noisy place but those are not environments I would normally utilize something like this.
Overall, I would definitely recommend these to anyone wanting a nice quality option at a bit more of a wallet friendly price. While I wouldn’t designate them as top of the line material these are definitely a solid midrange option that I believe most users would enjoy.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello KaeL - Thank you for your 4-star rating! We appreciate your positive comments about the Jabra Elite 5. We are happy to read that you would recommend these to others and this information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again!
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
tiny package with big value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Out of the box these earbuds are very stylish looking,
they come with 3 different sized ear plugs (gels) (Large, Medium, Small),
as well as a charging case and usb cable.
In the manual it says you can also buy a wireless charging pad for them as well, which i will most likely be picking up at some point in the future.
Pros
The phone app to setup everything is pretty nice, and offers quite a bit of features.
The Hybrid ANC (active Noise Cancellation) technology is actually pretty good,
while activated i could barely hear anything outside of what i was listening to
(its not 100% silent, but during somethings I would listen to, it was a close 98% noise cancellation).
The buds have the ability to connect/sync with Google Asistant or Amazons' Alexa which is pretty convenient, especially with my ecosystem currently in the home.
Spotify tap is a nice feature as well (allowing for a custom EQ, and song control [resume, play recommended song])
The unit boasts; up to 7 hours of battery life + 28 hours with the case, as well as 1 hour of playback per 10 minutes of charge, which is nice if i just want to grab and go.
Includes a 2 year warranty
The Audio quality is also very good, the bass in some songs was hitting like it should and everything sounded very nice.
Cons
The only thing i disliked about these earbuds, When you pull out the right earbud while listening to music, it causes the music to stop/pause.
(i believe there is a metal sensor in the earbuds that can detect if they are in or not)
when the music stopped I thought i could just tap the left ear bud to get the music going again as
i would with the right earbud, but thats not how the buttons are setup (instead i had to press play again on my phone),
The right earbud is the "only" controller for music, So keep that in mind if you remove one of the earbuds while listening to music take out the left one...
Overall these earbuds are very nice, the sound is good, and feels immersive... I also really like the ANC features with the ability to turn it on and off at the press of a button.
The fit and overall comfort of these buds feel pretty good as well.
I would definitely recommend these buds to anyone looking to try something different.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello Hindean - Thank you for sharing your detailed feedback on the Jabra Elite 5! We are delighted to hear that you find them stylish, appreciate the range of features they offer, and enjoy their excellent audio quality, battery life, and comfort. Your feedback about the functionality of the earbuds, particularly regarding the music pausing when removing the right earbud, is valuable to us. We are thrilled that you are satisfied overall with the Jabra Elite 5 and would recommend them to others. If you ever have any further questions or feedback, please feel free to reach out. https://bit.ly/42tS8KY We are here to ensure that you continue enjoying your Jabra experience.
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Overall, pretty decent all-purpose pair of earbuds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a pretty good pair of multipoint earbuds. I've been keeping them paired to both my phone and my laptop, and I've overall had a good experience.
Regarding the problems I've had with this headset, I've found that sometimes the left and right earbuds won't sync up properly. They can be off, by just a fraction of a second. I know that one of the computers I used them on had an improperly-installed wireless antenna, so that could be relevant, but I did want to mention it. I also think it worth noting that since the software to control the earbuds is only on Android and iOS, you can't really do things like adjusting the equalizer or ANC from your computer, which is *slightly* annoying.
Those two issues aside, I've had a pretty great experience with these. The battery life is pretty decent, and will get me through at least four hours. The microphone array appears to be pretty great - I've been on quite a few calls on both Facebook Messenger and Discord, on both phone and computer, and the people I've been calling have reported that the sound quality from my end is good. Nobody's complained about that. The earbuds fit comfortably, and I was able to find a good set of tips in the package to fit my ears. They also don't make my ears itch, which is great.
The sound quality is also pretty nice. On calls, I can hear everyone's voices okay (or at least, no worse than ever, depending on whether I'm calling that one friend who really needs a new mic), and when I'm listening to music the quality is pretty decent. They do not suffer from the "Oops, All Mids!" problem, and have pretty okay top end and bass considering that they're earbuds.
The case is nice - I like that it works with wireless charging and USB-C, no micro USB connectors here. It's also easy to clean.
Overall, I have to say I rather like them. They could probably use a firmware update or something to patch that issue with the desynced audio, but considering that I was using weird hardware and the desync is by less than a quarter of a second I'm willing to overlook that, particularly since everything else seems to be good. I would definitely recommend these.
I would recommend this to a friend
Brand response from Jabra
Posted .
Hello ForzynHeart- Thanks for your 4-star review! We appreciate your positive feedback about the Jabra Elite 5's fit and sound quality. We are sorry for your trouble with the left and right earbuds syncing and we will share this information internally. If you have any questions, please do not hesitate to contact our Support Team: https://bit.ly/405GeG1. We are always here to help. Thanks again.