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Customer Ratings & Reviews

Jabra - Elite 65e Wireless Noise Canceling In-Ear Headphones - Titanium Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 161 reviews

78%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Worst Jabra

    Posted
    WorstJabraProduct
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was the worst jabra bluetooth product ever!!! The device buzzes you when you have a call and it is beyond annoying and unpleasant!!! Its irritating and feels like it wants to shock you like a dog collar but there's no shock, theres just this annoyance that doesn't help you appreciate the device, designer, nor the cost

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello - We are sorry that you were not satisfied with the Jabra Elite 65e! The vibration settings for the headset can be enabled or disabled via the Jabra Sound+, depending on your preferences. We hope you are able to try that out. If you have any other questions or concerns about your Elite 65e, please feel free to contact our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review. Jabra

  • Rating: 1 out of 5 stars

    Bluetooth is no good

    Posted
    TTay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased two pairs of Jabre bluetooth. 45 and 65. Neither are any good. The winged ear piece catches on everything. Very inconvient. Callers are not able to hear you clearly. Will not purchase another Jabre device.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello TTay, We are sorry to hear that this has been your experience with the Jabra Elite 65e and 45e. We have a video that can help getting the best and secure fit which can also help with the earwings not catching on things. Your callers should be able to hear you clearly as well. We invite you to contact us so that we can troubleshoot to resolve this concern. Thank you.
      https://www.youtube.com/watch?v=58fdHH-gbo8
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rating: 4 out of 5 stars

    Well rounded for every use

    Posted
    psyclopps
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    So far, I am finding these headphones to be very well rounded and are turning into an awesome daily driver with very few faults I can find. The box and items inside seem well designed with a nice appearance of quality and not a whole lot inside. The headphones are nicely presented upon opening and you will also find a small manual, additional headphone ear buds and hooks, a nice cloth carrying pouch and a USB cable. The unit was smaller than I expected having tried multiple behind the neck headphones over the years. The ear bud portion feels rather well built. The cables feel strong and hold their shape pretty well. I believe this is by design to best keep the microphones on the right side close to your mouth for phone calls. The base neck portion is sturdy and very slim. They have a great grippy silicon texture to them so they will not slip very easily around your neck with normal wear. The design is not flashy at all and I would describe it as more functional, they are not bad looking by any means though. Pairing is straight forward like any Bluetooth earbuds and works best with the Jabra + software if you want to fine tune the EQ and update the firmware. It is not needed but nice to have. Audio quality is very good. I tested them walking outside, doing office work, at the gym and going to bed. One battery charge lasted me the whole day with LOTS of listening. Walking out side I used the ANC feature and it did a very good job of blocking most of the static from the road while letting it just enough important audio like cars and cross walk signs. I took a few calls and it was very clear on my end with the caller saying the same. Office work was music with the pass through feature engaged. It does a very good job of allowing all ambient sound in while not overpowering the music. It does sound a little amplified though and can be annoying over extended periods. So when no one was around I turned it off and just concentrated on my music and podcasts. My gym usage was surprisingly good. I usually get lots of interference at the gym with Bluetooth headphones but had no issues with this headset. The music came in loud and clear with good quality. The ANC was perfect for the gym as it eliminated all the background music, conversations and most of the sounds of the weights. The water resistance is IP54 rated so it should do a decent job protecting against sweat and rain but I wouldn't try to get it more wet than that. This might have become my favorite gym headphones partly because of the audio quality / ANC and partly because it stays in position on my neck perfectly due to the grippy texture. Bed time music was a good experience since I could just concentrate on music so lets talk about audio quality. If you are used to any high quality wired headsets, you will instantly notice the music is a little more muddy due to the use of SBC profile. The website and box didn't describe what Bluetooth profiles were supported and only say Bluetooth 5.0. I checked developer options on my phone and it wouldn't change from SBC mode so it appears there is no APTX or LDAC (high quality) profiles present. That being the case, the music did sound very good overall but I think you will need to adjust it with the EQ in the app to get a good setting you like. I was curious about the Bluetooth 5.0 as it is supposed to make larger range connections with your phone possible but I didn't see much improvement from the normal 30 or so feet over Bluetooth we have become used to over the years. Bluetooth 5.0 is also supposed to make file transfers and battery life better which were both hard to test since my phone I tested it with supports 5.0 and I didn't have another phone to test it with a different version. From my experience though, the firmware updates transferred relatively quickly and battery life was exceptional as it lasted me pretty much the entire day. You battery life will go down with ANC enabled. I give this headset a 4 out of 5 as it is very high quality and is well worth a purchase. I only took a star away for little details I would like to have seen, mainly support for APTX, high water resistance rating and something other than micro-USB for charging. Those are little gripes so if that doesn't bother you, you will probably enjoy these very much.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Sound, bad interface

    Posted
    KnoxVegasGeek

    I really wanted to love these headphones, but the way they connect and function just won't let me. On the Good Side: Sound is GREAT. ANC works well, fits my ear well also. The So-So: Microphone isn't all that awesome. I've 2 different Plantronics single-ear models that have significantly better microphone performance than these did. Skype calls were a big need for me, and I was kind of disappointed here. Also, the battery only seems to last 6-7 hours if you use ANC, not the 13 hours shown. Lastly, the range and connectivity is mediocre at best. There are many pauses/stuttering audio even at 5-10 ft away. The Bad: The app/service that runs on your phone when using this product is bad. There aren't enough features to justify needing it over using buttons on the headset. A service runs the whole time it's paired to your phone, and that service eats a lot of battery. When I've connected to 2 devices at the same time, typically the media players on both devices stop working. Out of all the BT devices I've owned, this one does the worst job of managing multiple connections. The only option I've had with this is to make sure I completely disable Bluetooth on any device I'm not using right at that moment when turning the Jabra on. Overall, I'm let down by this headset. It just doesn't stack up to the other Jabra products I own, and ultimately I returned mine.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello KnoxVegasGeek - We were sorry to read that you had some troubles with your Jabra Elite 65e. We hope that you reached out to us prior to returning your headset as we likely could have helped or resolved some of the troubles you had through troubleshooting. We appreciate your interest in Jabra products and hope you return to us in the near future for your headset needs. Thank you. Jabra