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Customer Ratings & Reviews

Jabra - Elite 65e Wireless Noise Canceling In-Ear Headphones - Titanium Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 168 reviews

77%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
microphone
  • Rating: 3 out of 5 stars

    Quality for phone w mic, after 4 m. not charging

    Posted
    gphy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best I've had for talking and listening on phone, plus great quality for music. Sync's well with convenient voice option. Not as good as Bose for noise cancellation. Would be 5, however after 4 mos. of use won't hold a charge.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello gphy - We are so glad that you enjoy the ease of connectivity and great music and phone call quality with your Jabra Elite 65e! We are sorry that the ANC feature did not meet your expectations and that your Elite 65e is not holding a charge. This is not what you should expect, and we would like the opportunity to assist you. Please give us a call or send us an email: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you! Jabra

  • Rating: 5 out of 5 stars

    I tried the premium Bose and Sony, jabra won

    Posted
    SuperHappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have run the gambit of Bluetooth headsets. I had a platinum LG Tone, which was FANTASTIC, but it broke and now I am struggling to find a good replacement. Started with Sony wi1000, ($250) it's noise canceling was ok, but it's microphone was less good. Swapped for an under armor one ($150 range), and was told that it sounded like I was talking through a sock gag. Swapped for the Bose quiet control 30, which has an excellent mic but the noise canceling made me a tiny bit sad. Just a tiny bit, but for $299 I felt justified in being picky. I finally land on a jabra e65 ($200). It's sound is slightly less good than the bose and Sony, but the mic is the hands down winner (14hr battery life clenches it).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Headphones for Work

    Posted
    TreyM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a pair of headphones with good quality sound and mic as I was going to use it for work phone calls that took up all of most days. Got them on sale for $129 and had a $75 gift card, so overall ended up being a good value. Great sound and mic. Design takes a little getting used to as the thicker neck band is intended to give a little more rigid form that keeps the mic line closer to your cheek. Kinda like an elderly person's classes cord you'd see holding their glasses, so its sometimes within your peripheral view. But because of that there have been no issues with the mic. The standard ear pieces fit exceptionally well (there are 3 different sizes I think) and never get loose or fall out. However, my biggest complaint (and this really goes for all in ear headphones), is my ears get sore after wearing them for hours. Also, I think they are a little slow to charge. But overall, the quality to use as mostly work mics was great. There's also a nice carrying bag included.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as good as I had hoped

    Posted
    CAdreamin1

    I purchased the Elite 65e in hopes of finding a good all around set that would work well on my commute, on daily Google Hangouts/Meets, and on the occasional plane trip (to replace my aging Sony over-the-ear noise cancelers). I tried them with an iPhone 7 and a couple of MacBooks. The Good: - Nice rich basey sound for music - Very good passive noise isolation due to earbud fit - Helpful voice and tone assistance - Effective "hear through" mode - Good companion app for changing equalizer signatures, ANC/Hear-Through on-off and various other settings. Also includes pink noise and ocean wave tracks. - When not in use, earbuds click together with magnets and auto power down, making it easy to keep them in reach for next use - Nice quality build and premium feel, including carrying case The Disappointing: - Call mic quality was not good at all in anything but a quiet environment, and thus not effective for most of my call scenarios. This was especially disappointing given the reviews and marketing claiming superior call quality. I tried with both the phone and the MacBooks with same result. - Frequent dropouts on busy NYC streets. - Neckband, although attractive and a nice fit, started to feel heavy on my neck after wearing more than 30-60 minutes. Defeats the desired convenience of wearing them all day so they would be in easy reach. - ANC not very effective, either blocking noise from being heard or improving call quality for other party. I really wanted to like the 65e with high hopes they would meet all my needs, but in the end they fell short on too many fronts.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Sound, bad interface

    Posted
    KnoxVegasGeek

    I really wanted to love these headphones, but the way they connect and function just won't let me. On the Good Side: Sound is GREAT. ANC works well, fits my ear well also. The So-So: Microphone isn't all that awesome. I've 2 different Plantronics single-ear models that have significantly better microphone performance than these did. Skype calls were a big need for me, and I was kind of disappointed here. Also, the battery only seems to last 6-7 hours if you use ANC, not the 13 hours shown. Lastly, the range and connectivity is mediocre at best. There are many pauses/stuttering audio even at 5-10 ft away. The Bad: The app/service that runs on your phone when using this product is bad. There aren't enough features to justify needing it over using buttons on the headset. A service runs the whole time it's paired to your phone, and that service eats a lot of battery. When I've connected to 2 devices at the same time, typically the media players on both devices stop working. Out of all the BT devices I've owned, this one does the worst job of managing multiple connections. The only option I've had with this is to make sure I completely disable Bluetooth on any device I'm not using right at that moment when turning the Jabra on. Overall, I'm let down by this headset. It just doesn't stack up to the other Jabra products I own, and ultimately I returned mine.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello KnoxVegasGeek - We were sorry to read that you had some troubles with your Jabra Elite 65e. We hope that you reached out to us prior to returning your headset as we likely could have helped or resolved some of the troubles you had through troubleshooting. We appreciate your interest in Jabra products and hope you return to us in the near future for your headset needs. Thank you. Jabra