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Customer Ratings & Reviews

Jabra - Elite 65e Wireless Noise Canceling In-Ear Headphones - Titanium Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 160 reviews

78%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Quality for phone w mic, after 4 m. not charging

    Posted
    gphy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best I've had for talking and listening on phone, plus great quality for music. Sync's well with convenient voice option. Not as good as Bose for noise cancellation. Would be 5, however after 4 mos. of use won't hold a charge.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello gphy - We are so glad that you enjoy the ease of connectivity and great music and phone call quality with your Jabra Elite 65e! We are sorry that the ANC feature did not meet your expectations and that your Elite 65e is not holding a charge. This is not what you should expect, and we would like the opportunity to assist you. Please give us a call or send us an email: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you! Jabra

  • Rating: 3 out of 5 stars

    Good Sound, bad interface

    Posted
    KnoxVegasGeek

    I really wanted to love these headphones, but the way they connect and function just won't let me. On the Good Side: Sound is GREAT. ANC works well, fits my ear well also. The So-So: Microphone isn't all that awesome. I've 2 different Plantronics single-ear models that have significantly better microphone performance than these did. Skype calls were a big need for me, and I was kind of disappointed here. Also, the battery only seems to last 6-7 hours if you use ANC, not the 13 hours shown. Lastly, the range and connectivity is mediocre at best. There are many pauses/stuttering audio even at 5-10 ft away. The Bad: The app/service that runs on your phone when using this product is bad. There aren't enough features to justify needing it over using buttons on the headset. A service runs the whole time it's paired to your phone, and that service eats a lot of battery. When I've connected to 2 devices at the same time, typically the media players on both devices stop working. Out of all the BT devices I've owned, this one does the worst job of managing multiple connections. The only option I've had with this is to make sure I completely disable Bluetooth on any device I'm not using right at that moment when turning the Jabra on. Overall, I'm let down by this headset. It just doesn't stack up to the other Jabra products I own, and ultimately I returned mine.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello KnoxVegasGeek - We were sorry to read that you had some troubles with your Jabra Elite 65e. We hope that you reached out to us prior to returning your headset as we likely could have helped or resolved some of the troubles you had through troubleshooting. We appreciate your interest in Jabra products and hope you return to us in the near future for your headset needs. Thank you. Jabra

  • Rating: 3 out of 5 stars

    headband format, noise cancelling, liveable flaws

    Posted
    dronedad
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    I'm not totally sure what to think of the headband/neckband style of headphones, or neckbuds as I've seen them referred to. They're definitely made for activities and they definitely get in the way of said activities if not implemented correctly. This latest offer from Jabra steps it up in a number of ways. The headband for this pair is a little more sculptured to fit the back of the neck and sit comfortably on your clavicle. This keeps them from flopping around as much as some others. Active noise canceling is out of this world, probably due to the use of 3 microphones internally to drive the noise canceling. They also use these 3 microphones to give you a "boosted ear" mode which is kind of cool, but I'm not sure what you'd use it for unless you're hunting big game. The active NC seems to get better and better with every pair of headphones I put on, everyone is trying to match Bose's capabilities. Jabra is right up there with Bose and Sony for the amount of presence that you DO NOT feel when the active noise canceling is on. Battery life goes down quite a bit from 13 hours to 8 when you use the noise canceling, which is less than stellar. Also, Jabra has insisted on including another semi-useless app that has the ability to change the sound profiles and make sound adjustments. Now to the loss of a star. These kinds of headphones are BEGGING to be used on an airplane. Or in a vehicle, but the noise canceling is a feature that many seek out for flying. Why then has Jabra omitted a hardwire plugin for these headphones? These phones are sweat resistant, which is appropriate for activities but not water resistant like some of their competitors at this price range. Unfortunately, the ~2 bills price range is littered with headphones doing active noise canceling and I can't say this is my first choice. If you have to have a neckband/neckbuds then you'll like these, otherwise, score yourself more features at the same price elsewhere.

    No, I would not recommend this to a friend