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Customer Ratings & Reviews

Jabra - Elite 65e Wireless Noise Canceling In-Ear Headphones - Titanium Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 161 reviews

78%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Jabra Elite 65e

    Posted
    Angel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This product I really didn't care for this product. Although it had the neck band, it wouldn't stay in place and sometimes fall off the back of my neck. Sometimes when I turn my head they would also have static...I returned them.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello Angel - Thank you for your review! We are sorry to read that you had these troubles with your Jabra Elite 65e and that you returned the product. We have some helpful resources on our website to help our users troubleshoot issues such as these, and we hope that in the future you will take a look at our website and contact us with any questions or concerns about one of our products: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Thank you. Jabra

  • Rating: 5 out of 5 stars

    Excellent bt headset

    Posted
    Markfm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While working from home I wear this all day for teleconferences. It's very comfortable for long term use, the ANC works well, and the battery life is solid (I spend many hours on calls each day). The microphone works well, people never have problems hearing me. The one minor downside is that I find the neckband a bit slippery, it'll easily slide down my back if I lean back in my chair. I have a 16-1/2" neck, the bendable arms aren't long enough to be able to tighten them to cinch in and stay in place.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Headphones for Work

    Posted
    TreyM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a pair of headphones with good quality sound and mic as I was going to use it for work phone calls that took up all of most days. Got them on sale for $129 and had a $75 gift card, so overall ended up being a good value. Great sound and mic. Design takes a little getting used to as the thicker neck band is intended to give a little more rigid form that keeps the mic line closer to your cheek. Kinda like an elderly person's classes cord you'd see holding their glasses, so its sometimes within your peripheral view. But because of that there have been no issues with the mic. The standard ear pieces fit exceptionally well (there are 3 different sizes I think) and never get loose or fall out. However, my biggest complaint (and this really goes for all in ear headphones), is my ears get sore after wearing them for hours. Also, I think they are a little slow to charge. But overall, the quality to use as mostly work mics was great. There's also a nice carrying bag included.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Another great headset from Jabra

    Posted
    LouRevue
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 500 ContributorTop 500 Contributor

    I wasn't all that impressed with Jabra as a headphone maker however between this, and the 65t's, I'm a fan. The 65t are probably one of the best wireless earbuds out there in terms of sound quality and price. While I'm not that big a fan of neckband headphones like this, given these were the same line as the 65t's, I had to give them a shot. Not surprisingly, these are just as good as the 65t's and add noise cancellation feature to them. Sound wise, these are very good for pretty much any range of music. There's not a whole lot of bass with these but just good enough. Highs and mids are pretty spot on so no complaints there. In the box you get the usual assortment of goodies. This comes with a neoprene carrying case which is nice as well as some extra earbud tips. Battery wise, the website says you should get about 8 hours with noise cancelling on and 12 without. As far as fit/finish, these are pretty good all around. I don't like neckband headphones since some of the ones I've tried aren't very comfortable and it "feels" like you're wearing something around your neck. With these, don't really have that sensation and can barely tell they're on unless you start moving around. All in all, I'm quite pleased with these both from a functional and aesthetic perspective.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, with some flaws but more strengths

    Posted
    dharr18
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I am going to start with my dislikes, because there are few. Dislike: -Overall these seem to be really well made and exceptional quality, but the mic grill/cover does not feel like it will stay attached very long. There is a edge that protrudes from the mic grill at the housing that feels like it will snag and pull right off in time. -The neck band. I have a larger neck, 17" shirt collars. The neck band is snug, it really is hard to describe. While most of the weigh is at the back, the flex points seem to put the pressure towards the front of my neck. - The app. This a a good and evil. There is the Sound+ app in the Play Store (Apple Store for those people :) that is pretty decent, BUT you have to install a second Jabra Service that is linked in the app, bottom of the screen after connecting. Two apps to manage the headphones just seems odd, neither seem to be required. Also, late add, the app says there is a update to the headset, that after it starts installing...IT NEVER ENDS. The app seems to be designed to be a initial setup but is not in the documentation. Likes: -The sound is almost perfect to my taste. Good bass, treble, very balanced out of the box. There is a equalizer that is slightly hidden in settings. - Ear pieces fit really nicely. Good comfort there. - Mic has a really good quality to it. - ANC (Active Noise Cancelling) is one of the better implimentations that I have used. - Magnetic earpieces so they do not accidentally get snagged in something. - Wires to the earpieces feel really thick and strong. - Buttons are clicky and very intuitive. - You can connect to two devices without issue. Tested with a Chromebook, iPhone and a Android Phone. Just hold the power for about 3 seconds when powering on and you can connect the other device. It will connect to two devices at once, but will remember more. I have 3 devices remembering the headset and they switch rather easily by connecting in BT settings. - Battery life has been really good, exceeding the 12 advertised hours. Overall, I really like these headsets. I just wish the weight distribution and tightness in the neck piece were better distributed. I would recommend for normal sized humans. Larger people may want to try them on before deciding if these are a good fit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Jabra Quality, Great Usability

    Posted
    aarondr
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    The Jabra Elite 65e is yet another neckband style headset. I'ven't used a lot of Jabra products in the past few years, but I always remember their bluetooth headsets back in the day. The 65e is a solid headset in keeping with Jabra's reputation. Setup is quite easy. They enter pairing mode immediately and are easy to pair. The voice prompts are straight forward and not as grating as some other cheaper headsets. There was significant attention to detail on user experience here, and it shows. While the 65e boasts superior call quality, this feature has fallen far on my list of important features. I'ven't had any complaints with the few calls I've taken. It's pretty cool that they can vibrate as well as make a pretty subdued tone to let you know you've an incoming call. The experience is quite nice w/ calls. Where the 65e stands out to me is both audio quality and ANC. To get the best experience you need to ensure you've fitted the earbuds properly. The silicone inserts need to create a decent seal in your ears. The inserts that came out of the box installed were perfect to me, but there is a tray of other silicon pieces to ensure a great fit. This is essential to both sound quality and ANC working. The buds are held in place by the inner lobe area using the 'EarWings'. The manual goes through how to install and adjust for your needs. If properly sealed, the 'passive' noise cancellation does a decent job of keeping things quiet. The ANC when enabled really cuts down on the background hums. Compared to my other ANC headphones (over the ear), the noise cancelling is pretty good. Things get quite quiet. I'ven't used them on a flight yet, but my assumption is that they'd perform well in that situation (which is essentially what ANC was designed for). Sound quality is top notch. The bass is quiet sublime without stretching to the absurd. The mids and highs are clear, and don't suffer from any over extension. The sound stage is narrow, but such is life when the sound drivers are literally in your ear canal. I found the treble could approach a bit of harshness and higher volumes (at least for me), but using the Sound+ app from Jabra, you can use a global 5-band equalizer to tune sound to your preferences. The overall design of the headset is very premium. The materials are solid, and most of surface is a soft-touch plastic. The only downside for me is that the neckband can get a bit hot if it's sitting directly on skin. The right side has a multifunction button flanked by volume up and down. The left side has an 'assistant' button and ANC on/off button. One of the cooler features is the 'hearthrough' which mutes your music, and passes through microphone input to your ears. The idea is if you're listening to music, and someone needs to talk to you, you just hold the ANC button for 2 seconds and then you can carry on a conversation without ever removing your earbuds. In practice it's a bit odd for me, but it does function quite well. Another great usability feature is the magnets for the earbuds. While it keeps them tidy when not in your ears, it's also smart enough to pause your music when you click them together. Also if you're receiving a call (and feel the vibration), separating the buds will answer the call. This is really nifty. Overall, the Jabra 65e are a highly polished set of ANC earbuds with excellent sound quality. Its the sort of polish that you won't get from most $200 earbuds. If you're in the market for earbuds, and would like ANC to cut out some background noises/hums, try the 65e's - you won't be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Jabra Elite 65e – Exciting EQ Sound Customization

    Posted
    pauldar
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 50 ContributorTop 50 Contributor

    After two weeks of using the Jabra Elite 65e Wireless Neckband everyday, I feel confident in writing an evaluation focusing on its most significant features. I received this complimentary Jabra Elite 65e Neckband in exchange for an honest and informative review. Sound Quality: * Ultimately, the most important characteristic of any wireless earbuds is the sound quality. Coupled with the Jabra Sound App are numerous features, which give me not only control, but the opportunity to customize my listening enjoyment to my own personal preferences. I am referring to the on-board, Apps' Music Equalizer. This Jabra Sound App can be downloaded from the Apple Store or Google Play for Free. It has allowed me to adjust and manipulate the various sound frequencies as I see fit. I am an 'old-school' audiophile, and I believe this is the most significant and FUN feature the Jabra Elite 65e offers. Other brands of earbuds, if they offer any user-adjustments at all, focus on the mid ranges, and, or, may give you a choice of EQ presets - Pop, Rock, Jazz, and Classical. But, the Jabra engineers knew only too well that the heart and soul of the musical sounds we hear focuses on the 60 Hz to 4 KHz - 7 KHz range. So, they based their Music EQ App predominantly in those ranges. This is very unique for any headphones or earbuds to have an on-board EQ, which allows you to increase or decrease the loudness of that particular frequency range. Back in the day when we had analog music, the 'Smile' was the most common pattern used in a 50 Hz to 16 KHz range EQ, and, still is today. Now, I prefer more richer bass, especially in the lighter bass range of 200 Hz - 800 Hz range. So, my 'Smile' gets warped here as I set the range, 250 Hz, at a higher level (see my attached photo). For me increasing this range brings out the low end of acoustic guitars, deeper notes from vocalists, piano, and adds 'oomph' for robust tones, which I enjoy so much. You do not have to use this Jabra Sound App EQ. You can enjoy your music 'flat' with no EQ enhancements. Most earbuds are designed for the mid ranges anyway. But, once you actually take the time to use this App EQ with your ears, and finely tune your listening preferences - you will be 'hooked'. This significant feature alone turns your Jabra Elite 65e Earbud's listening enjoyment into'tasty' ear-candy. WooHoo! Call Clarity & Noise Cancellation: *Jabra Elite 65e uses 3-microphone call technology, which creates effective noise canceling insuring call clarity to a degree that's only found in high-end, more expensive earbuds. Using three separate microphones elevates the Jabra Elite 65e into a upper-end class all of its own. If you receive and make lots of calls you will really appreciate this feature. You can adjust your audio for Jabra Default, Enhanced Treble, and Enhanced Bass. You can also adjust the Sidetone, which enables you to hear your own voice through the microphones. How cool is that? The calls I made through my digital assistant, Siri, were amazingly clear. The folks on the receiving end said I was very distinct and audible, and sounded very near to them. At this time only Siri can be enabled as my voice assistant. Amazon Alexa is coming soon. @@@@@ Noise Cancellation is a two step process. First, it is very important to insure that Passive Noise Cancellation is in place with the proper fit of the correct size of EarGel and EarWings for your ears. There are three sizes of EarGel and EarWings from which to choose, small, medium, and large. A snug, but comfortable fit insures Passive Noise Cancellation. I used the large size EarGel and they are very efficient at blocking out most surrounding noise. Then, I was super amazed at the quality of Noise Cancellation using the Active Noise Cancellation (ANC) control, which utilizes the three-microphones to effectively block ambient sound. There is a dedicated ANC / Hear Through button on the left side of the neckband to activate or deactivate the ANC, but you can also turn the ANC, ON or OFF, using the Jabra Sound App. I found that on my daily four mile walks it was better to allow surrounding noises by deactivating the ANC so I could be aware of auto traffic, etc. Comfort & Fit During Physical Activity: * The Jabra 65e is lightweight and comfortable to wear during most physical activities. What I really liked about the neckband is that it has a plastic body facing the back of my neck. Unlike other rubberized neckbands, which have irritated the back of my neck, this Jabra 65e is easy to wear while moving around and bouncing up and down. I would recommend this neckband for most physical activities, but not vigorous jogging or running. This is my own personal opinion, because neckbands, in general, have irritated my neck while I ran just wearing a T-Shirt. I have had to wear Polo-Styled shirts to prevent neck irritation. @@@@@ While wearing these earbuds I walked four miles each day, exercised at my fitness center for an hour every other day, worked in my yard and garden, and, of course, did routine, daily, household chores. They hold up well to perspiration and clean easily. However, I must note that these earbuds are only rated, IP54, which is the lowest water protection rating. They are not submersible or waterproof, but will take perspiration and a small splash. I wore them twice on my early morning walks while it was raining - no problem. Other Jabra Elite 65e Features: * Handy Carrying Case - Included. @@@@@ Three Sets of EarGels and EarWings - Included small, medium, and large. @@@@@ Battery - up to 8 hours of use with the ANC ON. Up to 13 hours with ANC OFF and volume at 50%. Two hour charge time. Battery Indicator at top of the Jabra Sound App. Can charge using the included USB cord to your computer or using your smart phone charger. @@@@@ Voice Guidance - You can turn this feature ON or OFF. @@@@@ Phone Calls - You can make and receive exceptionally clear phone calls using your digital assistant. Additionally, you can end phone calls letting your earbud magnets mate together. @@@@@ Two Year Warranty - Covers the lifespan of the device and dust and water damage. @@@@@ Bluetooth - Easy and fast connection using Bluetooth 5.0. Can connect two devices at once. Two IOS. Two Android, or, one IOS and one Android. I connect with an I-Phone SE and my wife connects with a Samsung Galaxy. @@@@@ Standby Time - Automatically shuts down after 15 minutes of B Bluetooth inactivity. @@@@@ Free Jabra Sound App - Download from Apple or Google Play Stores. This is a 'must' for enhancing your listening enjoyment and streamlining your earbuds controls. @@@@@ Vibration Neckband - When power is turned ON or OFF, and, or incoming phone calls. You can turn this feature OFF is desired. Recommendations: The sound quality, noise cancellation, and EQ ability to adjust and customize this Jabra Elite 65e to my own personal listening preferences is the most significant feature. YooHoo! Beforehand, I had to use a 3.5mm cable from my amp to my headphones to utilize an EQ for incredible sound. The adjustable voice clarity of phone calls is the second most outstanding feature. If you are busy and on the go, and make many phone calls - this one is for you. The two channel separation coupled with the nuances of gentle and prominent background sounds is spectacular. I love this Jabra Wireless Elite 65e Neckband. I highly recommend the purchase of this Jabra 65e for yourself, family member, friend, or that special graduate. You won't be disappointed.

    I would recommend this to a friend