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Customer Ratings & Reviews

Jabra - Elite 65e Wireless Noise Canceling In-Ear Headphones - Titanium Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 172 reviews

77%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 38 Reviews mentioning:
noise cancellation
  • Rating: 5 out of 5 stars

    Great - Jabra Wireless Noise Cancelling Earbuds

    Posted
    iwzapper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great - Jabra Wireless Noise Cancelling Earbuds Quality workmanship. This was certainly an upgrade from the JVC.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound Quality

    Posted
    ALag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The sound quality is amazing! The noise canceling is also great for traveling!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Bluetooth

    Posted
    1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love my Jabari noise cancelling headphones. They are very lightweight on my neck.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Noise Cancelling was Bad

    Posted
    CRITTYONE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The noise cancelling feature was the main draw . It was poor hence the item was returned.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello CRITTYONE - We are sorry to hear that you were not satisfied with the noise cancellation feature of the Jabra Elite 65e. As you mentioned, this feature is a main draw for our users and the majority of our users are very pleased with it. It is unfortunate that this was not your experience. In the future, if you have questions or concerns about a Jabra product, or if you suspect that your is not working as expected, please contact us. We will be happy to assist you: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you. Jabra

  • Rating: 5 out of 5 stars

    Great wireless headphones

    Posted
    Pictureman4u
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Best wireless noise cancelling headphones I ever had. Great for working out, listening to music I love the Jabra app that controls the EQ and soundscape.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Jabra - Elite 65e Wireless Noise Canceling In-Ear

    Posted
    Daisy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    They are pretty cool, fit in the ears well. A bit heavy on the neck but overall I like

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bought it for my husband he love it

    Posted
    JAXRomero
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought it for my husband Father's Day present he said they're pretty good. Noise canceling is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good in a factory

    Posted
    Goody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Clear, no background noise, people can hear me and I can hear them in a press room. However, not OSHA approved hearing protection but I'm a maintenance Supervisor so I have to answer calls.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Sound overall

    Posted
    CapnKd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I am having real difficulty getting the ear buds to seat and stay in place. The noise cancelling feature (ANC) is nearly imperceptible in that I cannot tell if ANC is turned on or not. Have gotten better noise cancellation from $75.00 Sony headphones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset

    Posted
    Josev01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great overall. Great sound quality. Good noise cancellation

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing and comfy

    Posted
    ksteadm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love these headphones! Helps me concentrate in noisy areas and can still feel safe with them in with the active noise canceling I can contro! And unlike my other bt headphones these have an awesome strong connection at all times

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great ANC, great sound

    Posted
    pbcolorado
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Noise Cancelling is great - used it on airplane. Don't like the position of the controls - hard to reach. Small price to pay for great headphones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great neckband earphones

    Posted
    Closingracer
    • Tech Insider NetworkTech Insider Network

    These neckband earphones are great . They sound decent but they have active noise cancellation so it blocks out most sound . Also the earbuds has magnets so they connenct to each other

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good audio but totally useless noise cancelling

    Posted
    BeingHonest
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    The earbuds are comfortable, have a good premium feel, and the build seems solid. The audio quality is good and the voice is clear, but the active noise cancelling is useless and doesn'thing to filter out any ambient noise. The app is basic, allowing you to switch between three mode and has an equalizer and options for audio cues and vibration. Overall I was satisfied with the audio performance but the ineffectiveness of the noise cancelling was a huge letdown making the asking price very hard to accept. Pro: -Audio was balanced -Build quality is good Con: -Noise cancelling doesn'thing -The audio cues is hard to tell apart -Tiny buttons The earpieces are comfortable and light. The soft rubber wings doesn't put any pressure on my ear and it stays in just fine. The neck band is solid and is heavy enough with a slight curve so it doesn't slide around or fall off. The buttons on each side are a little squishy and are somewhat small. I've to feel around to make sure I'm pressing the right buttons. The audio quality is good enough for me. The sound was balanced enough for casual listening. I don't like earbuds that try to emphasize the bass by muffling the rest of the sound so I was satisfied with these. The vocals came in clear and crisp. For the active noise cancelling, I did not have the same great experience that other users have reported so maybe I got a defective one, but for me the ANC is just terrible. It's so ineffective that there's practically no difference between it being on or off. The only slight difference is that the audio is a bit louder. I can still hear all the ambient sound around me just as clear, even the low hum like the ac or fan still comes through. I would go as far as to say that these are the worst noise cancelling earbuds I've had, especially at this premium price. As for the app, it's pretty basic. You can select between your general default, commute, and relaxing. The general setting lets you use the equalizer, and lets you adjust some setting for audio cues, vibrations, and your prefered noise cancelling mode. The option for commute lets some ambient sound in while the relax option is supposed to block out all ambient sounds. My main annoyance is with the audio cues. You can set it to have either vocal or audio cues indicating when the earbuds power on/off and when the ANC is on/ambient/off, but it doesn't work consistently between the three modes. Vocal cues only seems to work in the General setting. When using the audio beeps, it's hard to tell which mode the ANC is in, especially since there's very difference in the audio. So unless I was sent a defective pair, these earbuds are not worth the price. Even though the audio was quite good, the "profession grade ANC" is an absolute failure. A hard pass.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing noise cancelling headphones!

    Posted
    stangapds
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member

    These are great noise cancelling headphones! Jabra has really nailed this one right out of the park. Overall the sound quality far exceeding my expectation. The mobile app lets you configure the EQ, it produces quite an amazing level of low end, and the ear bugs fit and seal perfectly in my ear. The ANC definitely helps in certain cases, but it does drastically decrease your battery life. I actually ended up seeing closer to 6-7 hours of use before needing to recharge the battery. I was using them in fairly noisy environments so it was definitely being tested. I specifically found them great for using with the lawn mower. They isolate the outside noise and allow you to listen to music at a more moderate volume. The carrying pouch helps keep the headphones protected a bit and the magnetic sensors on the earbuds worked most of the time. The build construction is solid, but the neck band could be slightly bigger for people with large necks. These things really excel especially when you use them for calling people. The ANC and microphones really help this achieve a phenomenal call quality, this is where Jabra really shines though with these headphones. If you're looking for an amazing, affordable pair of bluetooth earbuds with ANC, look no further. This pair will not disappoint!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have used many brands of ear buds. For my work clear communication is a must. These have great sound and noise reduction on mic. A++

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Basic, No Fluff

    Posted
    FLRN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    These had OK sound, which was disappointing based off of the marketing hype on the box. Buttons on the headset were not easy to use, or find for the purpose needed, while wearing on your neck. Noise reduction was poor. I have the Bose noise canceling set and it is far superior, Would not buy or reccomend.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hi FLRN. Thanks for your review. Jabra

  • Rating: 5 out of 5 stars

    Outstanding sound

    Posted
    LindaCT
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    The reason I got these is because of Alexa being built in, but I am absolutely amazed at the sound coming from these little earbuds. The noise cancelling is an added plus and works quite well. They are very comfortable and I can sit and listen to my music, turn off the lights, check my thermostat, run my robo-vacuum, etc. without hardly missing a beat. Love them!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best ANC ever!! Jabra 65e

    Posted
    Madamej117
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I shop of noise canceling headsets. These are by far one of the best!! I get great feedback from callers tht comment on not hearing my background noise > music, road noise, talking, etc. I love the comfort in my ear and around my neck. Love these Jabra 65e!!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's good except...

    Posted
    None
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The sound quality is really good. I like the noise cancelling and the app. Sad to say though, the right ear bud has started to to make a scratchy noise in my ear. It is really loud and feels like a wire connection due to the way it does or doesn't scratch when moving the wire. I bought them about two weeks ago, and will be returning/exchanging them in the near future. I would recommend this to a friend if it didn't make a scratching noise.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello None - We were sorry to read that you are having troubles with your Jabra Elite 65e. We suggest that you contact us for assistance as we would like to see if resetting the device may resolve the scratchy audio. You can either give us a call or complete the web form found at https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer to reach us. We want to be sure you enjoy your Jabra product. Thank you for your review. Jabra