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Customer Ratings & Reviews

Jabra - Elite 65e Wireless Noise Canceling In-Ear Headphones - Titanium Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 168 reviews

would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 3 reviews



Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Not worth the money

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    sound quality and microphone are great but if my phone is in my front pocket the sound cuts in and out, the earbuds do not fit well and would hurt my ears(might just be my ears) but for 200 dollars they should not cut in and out if my phone is less that 2 feet away. I returned them after one month

    No, I would not recommend this to a friend

    • Brand response


      Hello Jeff - We are glad that you enjoy the sound quality and microphone of the Jabra Elite 65e, but we regret to hear about the connectivity and fit challenges. This is not what you should expect, and in these situations we encourage users to reach out to our technical support team for assistance: Although we understand you have already returned your device, please contact us if you have any other questions. Thank you for your review. Jabra

  • Rating: 4 out of 5 stars

    It sounds very great but the connection range is

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Considering the connection range and the money, it doesn't worth buying for the price. The sound quality is superb.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good audio but totally useless noise cancelling

    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    The earbuds are comfortable, have a good premium feel, and the build seems solid. The audio quality is good and the voice is clear, but the active noise cancelling is useless and doesn'thing to filter out any ambient noise. The app is basic, allowing you to switch between three mode and has an equalizer and options for audio cues and vibration. Overall I was satisfied with the audio performance but the ineffectiveness of the noise cancelling was a huge letdown making the asking price very hard to accept. Pro: -Audio was balanced -Build quality is good Con: -Noise cancelling doesn'thing -The audio cues is hard to tell apart -Tiny buttons The earpieces are comfortable and light. The soft rubber wings doesn't put any pressure on my ear and it stays in just fine. The neck band is solid and is heavy enough with a slight curve so it doesn't slide around or fall off. The buttons on each side are a little squishy and are somewhat small. I've to feel around to make sure I'm pressing the right buttons. The audio quality is good enough for me. The sound was balanced enough for casual listening. I don't like earbuds that try to emphasize the bass by muffling the rest of the sound so I was satisfied with these. The vocals came in clear and crisp. For the active noise cancelling, I did not have the same great experience that other users have reported so maybe I got a defective one, but for me the ANC is just terrible. It's so ineffective that there's practically no difference between it being on or off. The only slight difference is that the audio is a bit louder. I can still hear all the ambient sound around me just as clear, even the low hum like the ac or fan still comes through. I would go as far as to say that these are the worst noise cancelling earbuds I've had, especially at this premium price. As for the app, it's pretty basic. You can select between your general default, commute, and relaxing. The general setting lets you use the equalizer, and lets you adjust some setting for audio cues, vibrations, and your prefered noise cancelling mode. The option for commute lets some ambient sound in while the relax option is supposed to block out all ambient sounds. My main annoyance is with the audio cues. You can set it to have either vocal or audio cues indicating when the earbuds power on/off and when the ANC is on/ambient/off, but it doesn't work consistently between the three modes. Vocal cues only seems to work in the General setting. When using the audio beeps, it's hard to tell which mode the ANC is in, especially since there's very difference in the audio. So unless I was sent a defective pair, these earbuds are not worth the price. Even though the audio was quite good, the "profession grade ANC" is an absolute failure. A hard pass.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    headband format, noise cancelling, liveable flaws

    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    I'm not totally sure what to think of the headband/neckband style of headphones, or neckbuds as I've seen them referred to. They're definitely made for activities and they definitely get in the way of said activities if not implemented correctly. This latest offer from Jabra steps it up in a number of ways. The headband for this pair is a little more sculptured to fit the back of the neck and sit comfortably on your clavicle. This keeps them from flopping around as much as some others. Active noise canceling is out of this world, probably due to the use of 3 microphones internally to drive the noise canceling. They also use these 3 microphones to give you a "boosted ear" mode which is kind of cool, but I'm not sure what you'd use it for unless you're hunting big game. The active NC seems to get better and better with every pair of headphones I put on, everyone is trying to match Bose's capabilities. Jabra is right up there with Bose and Sony for the amount of presence that you DO NOT feel when the active noise canceling is on. Battery life goes down quite a bit from 13 hours to 8 when you use the noise canceling, which is less than stellar. Also, Jabra has insisted on including another semi-useless app that has the ability to change the sound profiles and make sound adjustments. Now to the loss of a star. These kinds of headphones are BEGGING to be used on an airplane. Or in a vehicle, but the noise canceling is a feature that many seek out for flying. Why then has Jabra omitted a hardwire plugin for these headphones? These phones are sweat resistant, which is appropriate for activities but not water resistant like some of their competitors at this price range. Unfortunately, the ~2 bills price range is littered with headphones doing active noise canceling and I can't say this is my first choice. If you have to have a neckband/neckbuds then you'll like these, otherwise, score yourself more features at the same price elsewhere.

    No, I would not recommend this to a friend