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Customer Ratings & Reviews

Jabra - Elite 65e Wireless Noise Canceling In-Ear Headphones - Titanium Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 160 reviews

78%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-8 of 8 Reviews
  • Rating: 1 out of 5 stars

    They hurt my ears

    Posted
    Janet
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They hurt my ears so bad I had to return then. I’ve never had headphones/earbuds hurt my ears, these almost created sores. I also didn’t think the ANC worked very well. I’ve had nonANC that worked better than these. I took them back

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello Janet - We are very sorry to read that you were not able to find a comfortable fit with the Jabra Elite 65e! While the earbuds should fit snug in your ears, they should not be painful. The Elite 65e comes with many different sized eargels and earwings to find the size that works best for you, so we encourage users to try out all the different sizes. This video tutorial is also available to help guide you through the fitting process: https://www.jabra.com/supportpages/Jabra-elite-65e#/Video/Jabra-Elite-65e---fitting#100-99020000-02. In the future, if you have any questions or concerns about your Jabra device, please reach out to our support team so we may assist you. Thank you for your review. Jabra

  • Rating: 1 out of 5 stars

    Bluetooth is no good

    Posted
    TTay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased two pairs of Jabre bluetooth. 45 and 65. Neither are any good. The winged ear piece catches on everything. Very inconvient. Callers are not able to hear you clearly. Will not purchase another Jabre device.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello TTay, We are sorry to hear that this has been your experience with the Jabra Elite 65e and 45e. We have a video that can help getting the best and secure fit which can also help with the earwings not catching on things. Your callers should be able to hear you clearly as well. We invite you to contact us so that we can troubleshoot to resolve this concern. Thank you.
      https://www.youtube.com/watch?v=58fdHH-gbo8
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rating: 1 out of 5 stars

    Don’t bother

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am on my second pair, works good at first but then the noise canceling starts crackling. Time to take back my replacement set and get a different brand

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned waste of time

    Posted
    143trust
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Returned waste of time. Gave them a try but prefer the jbl’s a lot better for close to the same price

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello 143trust - We are sorry to read that you returned your Jabra Elite 65e! We encourage users to contact our support team if your Jabra device is not working as expected: http://bit.ly/jabraCSsupport. Although we understand you returned your Elite 65e already, feel free to contact us with any questions or concerns. Thank you for your review. Jabra

  • Rating: 1 out of 5 stars

    Great for a short call only

    Posted
    Carla
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It gets noisy after some time, and disconnect. Sometimes disconnect from computer with unk reason. Thinking I may need to return.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Sound is very good

    Posted
    Megan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The part where it wrap around you neck is very unsteady. It dont have a grip. I misplace it from around my neck

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello Megan, Most users of the Jabra Elite 65e don't have too much of a concern with this, however we're sorry this has been your experience. Thank you for your review and feedback. Jabra

  • Rating: 1 out of 5 stars

    Get the bose QC35

    Posted
    Lakers808
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Noise cancellation is not even close to the Bose quality. Good if you only want good audio.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello Lakers808 - Thank you for your feedback regarding the Jabra Elite 65e. The Elite 65e uses Active Noise Cancellation to block out background noise from the speakers so that you can concentrate on the audio you are listening to. It also uses three microphone technology to reduce background noise on the microphones so that your callers can hear you more clearly. If you do not believe your Elite 65e is working as expected, please contact us and we will happily assist you: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you! Jabra

  • Rating: 1 out of 5 stars

    It sucks

    Posted
    RebelP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I hated it because it was made to hang down. It should of been retractable

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello RebelP - We are sorry to hear that the Jabra Elite 65e did not meet your expectations. We appreciate your feedback regarding the design, and we will pass this along for you. We hope that the product is working okay for you, despite the design not being to your liking. If you ever have any questions about Jabra devices, or need any assistance at all, please do not hesitate to contact us. Thank you for your review. Jabra