Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $70.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the Elite 65e Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, comfort during extended use, and impressive battery life. While some users find the neckband design to be slippery and the buttons hard to see, the overall positive feedback on sound, comfort, and battery life makes these headphones a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 240 reviews
  • Rated 5 out of 5 stars

    Works well on bide rides

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife to make calls and listen to music on her bike ride. So far they are working well and are easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst Jabra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst jabra bluetooth product ever!!! The device buzzes you when you have a call and it is beyond annoying and unpleasant!!! Its irritating and feels like it wants to shock you like a dog collar but there's no shock, theres just this annoyance that doesn't help you appreciate the device, designer, nor the cost

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - We are sorry that you were not satisfied with the Jabra Elite 65e! The vibration settings for the headset can be enabled or disabled via the Jabra Sound+, depending on your preferences. We hope you are able to try that out. If you have any other questions or concerns about your Elite 65e, please feel free to contact our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review. Jabra

  • Rated 3 out of 5 stars

    Loved it but returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the head phones but the right ear bud got a short in it within a week. I returned them and replaced with Jabara Elite 65T

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Dear KenS, We are glad that you loved it. We are sorry that your headset developed an issue leading to the return. We hope you are enjoying the Jabra Elite 65t. All Jabra products do have manufacturers warranty support as well as troubleshooting available at any future time when you may need it. Thank you for your review. Jabra

  • Rated 3 out of 5 stars

    Good for what is offered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they were the best Best Buy carried, they are not bad but buy the protection plan you will need it

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello jdubbs - Thank you for your review of the Jabra Elite 65e. If you have any particular questions or concerns related to the Elite 65e, please reach out to us directly by completing the web form at https://bit.ly/2wIr6ln, or give us a call. We love to help! You can also find a lot of great information available on the Elite 65e support pages of our website at https://bit.ly/2Irv4Yn. Thank you. Jabra

  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is easy to handle and the buttons work well without any difficulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is so happy with this product. Shes been using it since she got it as a gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked fine ..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... and as advertised. Unfortunately, these hurt my ears. Did t like the wing construction. Returned.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Richt1, we are sorry to learn that you returned the Jabra Elite 65e because it hurt your ears. With a little trial and error, most users are able to find a secure and comfortable fit. If you ever have questions about Jabra products in the future, we will be here to answer them! Thank you. Jabra

  • Rated 2 out of 5 stars

    Not so much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and returned them because I thought they would be a lot better than my much cheaper ear buds but they didn't even come close to the sounds quality I expected or even loudness. They also did not fit well. I do think they had excellent features such as multiple mics and crystal clear voice and great distance reception. These just didn't hold up to expecttation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was apprehensive of changing from a retractable to this. But I love them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jabra Elite 65e

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I really didn't care for this product. Although it had the neck band, it wouldn't stay in place and sometimes fall off the back of my neck. Sometimes when I turn my head they would also have static...I returned them.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Angel - Thank you for your review! We are sorry to read that you had these troubles with your Jabra Elite 65e and that you returned the product. We have some helpful resources on our website to help our users troubleshoot issues such as these, and we hope that in the future you will take a look at our website and contact us with any questions or concerns about one of our products: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Thank you. Jabra

  • Rated 5 out of 5 stars

    Great engineering

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best I’ve owned. Battery life can be improved and yes!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get hung up on everything in front of you. Many times when you answer a call, it's gone

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mikey, Thank you for your review of the Jabra Elite 65e. With the proper fitting, you can help to manage the wires to avoid it snagging on things around you. You should also expect easy call management without concerns of calls being lost. Please reach out to our support team so that we are able to work to resolve this issue. Thank you.
      https://www.jabra.com/supportpages/jabra-elite-65e#/Video/Jabra-Elite-65e---fitting#100-99020000-02
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 5 out of 5 stars

    Great Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing! The noise canceling is also great for traveling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for apartment drowns out the noise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I’ve bought in a long time that actually work !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headsets but s few drawbacks. The rubber falls off easy.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AMayzing- Thank you for writing a review of the Jabra Elite 65e. We are happy to learn that you are enjoying the Elite 65e. It is unfortunate that the Ear gels easily fall off. This is certainly not expected. We hope that you will contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-65e/100-99020000-02/contact-support. We would like to check into this for you. Thanks, again! Jabra

  • Rated 5 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only thing is ear pieces are lost easily Need better attached

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless bluetooth headset wires are just a little to long when hangijg

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jseam - We are delighted to learn that you are enjoying your Jabra Elite 65e. If you have any questions, we would be happy to help - just reach out to us at https://bit.ly/2YJ6c2r. Thank you! Jabra

  • Rated 3 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as I had expected for the price. Heavy and falls off your neck easily

    No, I would not recommend this to a friend
  • Pros mentioned:
    Anc, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing noise cancelling headphones!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great noise cancelling headphones! Jabra has really nailed this one right out of the park. Overall the sound quality far exceeding my expectation. The mobile app lets you configure the EQ, it produces quite an amazing level of low end, and the ear bugs fit and seal perfectly in my ear. The ANC definitely helps in certain cases, but it does drastically decrease your battery life. I actually ended up seeing closer to 6-7 hours of use before needing to recharge the battery. I was using them in fairly noisy environments so it was definitely being tested. I specifically found them great for using with the lawn mower. They isolate the outside noise and allow you to listen to music at a more moderate volume. The carrying pouch helps keep the headphones protected a bit and the magnetic sensors on the earbuds worked most of the time. The build construction is solid, but the neck band could be slightly bigger for people with large necks. These things really excel especially when you use them for calling people. The ANC and microphones really help this achieve a phenomenal call quality, this is where Jabra really shines though with these headphones. If you're looking for an amazing, affordable pair of bluetooth earbuds with ANC, look no further. This pair will not disappoint!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re a little uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice headphones but the ear pieces can be somewhat uncomfortable

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kclover - We are glad that you are satisfied with the Jabra Elite 65e, although we regret to hear that you have not been able to find a comfortable fit with the earbuds just yet! We encourage you to check out our video tutorial on achieving a good fit: https://www.jabra.com/supportpages/Jabra-elite-65e#/Video/Jabra-Elite-65e---fitting#100-99020000-02. In case you have any other questions, feel free to reach out to support. Thank you for your review! Jabra

Sponsored