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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 871 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the Elite 7 Pro True Wireless Noise Canceling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the great noise cancellation and the secure fit during activities. However, some users have experienced occasional connectivity issues and microphone cut-outs during phone calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 871 reviews
  • Rated 2 out of 5 stars

    Find something else!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones so bad. I have been a Jabra fan for a few years now and never had a major issue with them. That is until I bought me a pair of these beauties. The packaging is nice and the Bluetooth itself is very nice a not obstructive. Here’s the issue .apparently there is a firmware that was put out by Jabra that broke the Bluetooth. The call quality is horrible and no one can understand what you are saying during a call. The only way to fix this issue, because Jabra has yet to acknowledge this problem, is to make sure they are sitting in your ear a certain way. I tried and it’s a guessing game. If Jabra pushes a new firmware to fix this issue I most likely will be back. Until then….stay away! Other model Jabras I heard were not an issue but I didn’t test that for myself.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MattT - Thank you for reviewing the Jabra Elite 7 Pro. We apologize for any inconvenience you have experienced regarding the firmware. Your insights will be shared with our development team to improve the product further. We value your support and kindly ask that you contact our Product Support Team at the following link for assistance with your Elite 7 Pro: https://bit.ly/41qaKuE Thank you again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancelling feature!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No active 75T but it’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my 75t which I lost. These are ok, the dot is what I don’t like. The smell too is still way to big. When you try to configure sound it will say that it doesn’t dot properly try again. They sound is ok but I still like the 75t better. I’m just going to buy another pair and have these for back up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace my Airpod Pros, while the airpods have a better transparency mode, these sound and fit so much better. Probably the most comfortable in earbud I've used so far. The app is pretty good and I expect to get multi point pairing soon with a firmware update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good. Didn’t work after they got wet though.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Thewizard - Thanks for writing a positive review of your Jabra Elite 7 Pro. We are happy to know that you enjoyed our products, and sorry to hear that they became water damaged. If there is anything else we can do, don't hesitate to contact us (https://fal.cn/3AAZd). We are more than happy to assist you! Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall Happy With the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy these very much. The only reason that I gave it a 4 star, not 5... My right ear bud stopped working, and then I had to do some major internet searching to find a solution on Reddit of all places on how to fix it. If you are buying, let me suggest to also download the app as you'll need to do a firmware update.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but not perfect for voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well, ANC works really well and the app is good to navigate. I'm missing Volume buttons that would be nice to have, in particular in the gym. Mixed message on phone calls/voice. Mostly good, but there are scenarios where the other end of the line is struggling to hear my voice, perhaps due to overcompensation of external noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, does everything plus more. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sounding and great fitting ear buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my lost Air pod pros, and they're great. Great sound and fit (with default little ear buds), easy to use controls, and a lot less noticeable than my Air pod pros. I've used Jabra in the past they're fairly reliable as earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra 7 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise reduction and great sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jabra win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds that i have had in awhile. Multipoint connect works great!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JacobF, Thanks for your 4-star review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Jabra Support. We are always here to help. Thanks again. Jabra

  • Rated 5 out of 5 stars

    Excellent Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing Compares to the sound quality these pump out. Not even Apple's own AirPods Pro 2. These actually "STAY" in your ears. Strong ear canal Seal so you get to experience the full sound as it does not escape the way it does with AirPods. And cost less. Call clarity is amazing even on noisy environment.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Client, Your generous remarks about the Jabra Elite 7 Pro are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than the Elite Active

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, I like the color since they stand out

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 3 out of 5 stars

    Would not buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are fine but the case is slippery and awkward to hold.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Belladad19, thank you for sending us a direct message. We are sorry to hear about the challenge with your Jabra Elite 7 Pro case. We appreciate your feedback and will pass this along to our team for consideration. If you have any further questions or concerns, please reach out to our team: http://www.jabra.com/support. We are here to help! Jabra

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    ALMOST PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Small and compact. Multipoint connection missing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little less bassy than my last Jabra earbuds (I think they were the 65t elite) but very crisp. Hear through is pretty good, and noise cancelation is good though I don't have the need to use it much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Horrible microphone for calls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because I lost my Jabra Elite 4. This headphones have good noise cancelling. HOWEVER they are horrible for phone calls. Their microphone is terrible, people can never hear me. I want to get rid of them.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Georgie - Thank you for providing a review of our Elite 7 Pro.  We are sorry to hear you are not satisfied with call quality, and we appreciate your feedback. If there is anything we can do for you, please click on this link (https://www.jabra.com/support) to contact Jabra Online Support. Jabra

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    As good as it gets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and excellent sound. If you prefer "open back" buds, these aren't the ones for you (check out the 85t). Otherwise, these are the best combination of comfort and sound quality I've come across.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    So close,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many bugs. Wound up returning them. I’ve had all the Jabra tws buds and I truly wanted to love these. Fit and sound is wonderful. App freezes constantly. When playing music and activating hear through there is brief static. If they iron out the buds I’ll repurchase.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ErockG - Thank you for reviewing the Jabra Elite 7 Pro. We regret to hear about your challenges with the device as this is not what we intended. We appreciate all feedback and will make sure this information is passed on to our Production team for future updates. Once again we thank you for reviewing the Jabra Elite 7 Pro. Jabra

  • Rated 4 out of 5 stars

    Jabra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds would be better if they had a longer battery life

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ShawnG69 - Thank you for your four-star review of the Jabra Elite 7 Pro. We are sorry to hear about your experience with the battery life of the headset. Can you give us more details about your challenge by contacting us at https://bit.ly/41qaKuE  We hope to hear from you soon! Jabra