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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Elite 8 Active Military Grade HearThrough True Wireless Headphones for their exceptional sound quality, comfortable and secure fit, impressive battery life, and effective noise cancellation. While some users have experienced minor connectivity issues and would prefer a higher volume, the overall feedback highlights the product's durability, water-resistant capabilities, and reasonable price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 424 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphonse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They stay in the ears way better than I even thought they would. The sound quality is very good but the noise cancelling steals the show with these. I was mowing my yard and couldn't even hear the lawnmower.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JonathanO - Thank you for your 5-star review of the Jabra Elite 8 Active!  We love hearing from our customers and it is great for us to know that you are satisfied with the audio quality and great fit of your earbuds.  Contact our team directly if you should have any questions or concerns.  You may find contact information on the Jabra website within the Elite 8 Active support pages at https://bit.ly/49Vw8g1.  Thanks again and enjoy! Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not waterproof, more like HD water resistant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had had these for about 3 months. They have great sound and amazing noise cancelling. The waterproofing needs some improvement. The right earbud speaker completely blew out today.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RogerM - Thanks for your 4-star review! We appreciate your positive feedback about the Jabra Elite 8 Active. We are excited to hear about the great sound and amazing noise cancellation. We are sorry to hear that your right earbud is having trouble. Please contact our Support Team directly: https://bit.ly/3Lr6zJw. We are here to help! Jabra

  • Rated 4 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound. battery ok. they stay on. Bluetooth connection easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rugged buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Use it at work for taking phone calls and for listening to music. Units are rugged but my favorite feature about them is that you can use only one at a time if you want for taking phone calls or dictating texts.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ShawnP- Thank you for your positive feedback about the Jabra Elite 8 Active. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Jabra

  • Pros mentioned:
    Anc, Sound quality

    Rated 1 out of 5 stars

    Amazing sound and well built but terrible fit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like the Jabra Elite 8 Active but this amazing Jabra earbud has been a major letdown for me. The sound and the design with the connectivity to the app which enhanced the experience are top notch. Especially with the app equalizer and the ability to switch between ANC I applaud Jabra for having these features. Why the one star? The terrible fit. It does not stay on in my workouts. Just lifting weights on a bench or being in a fixed position the earbuds fit fine and stay in place. Yet when running on a treadmill, doing burpees or the jump box I have to constantly adjusting both buds from falling out of my ear. It is so annoying these earbuds literally ruined a good workout. I also have a pair of Jaybird Vistas and they are amazing in terms of fit. In my toughest workouts these earbuds just don't budge. Really wish these Jabra buds are the same but that is not so.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello James - Thank you for posting your review. We are sorry to learn that you could not find a comfortable, secure fit for your Jabra Elite 8 Active earbuds. We hope you take the time to view our FAQ on the subject. It can be found on the Jabra website within the Elite 8 Active support pages at https://bit.ly/3THdIcR. The Elite 8 Active is built for unshakeable fit thanks to the revolutionary Jabra ShakeGrip™ technology. The Elite 8 Active also includes three sizes of eargels to help achieve the best fit. It is great to know that you appreciate the Jabra Sound+ app and enhanced features that it delivers, including the equalizer to adjust the sound to your preferences. If you have any questions, please contact our Support Team. You can find contact information on the Jabra website at https://bit.ly/49Vw8g1 and we are here to help! Thanks again for your review. Jabra

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these every other day on my runs for the past month, they fit perfectly and dont slide off. The only negative is that they get a little dirty, but i dont mind since a wet wipe does the job. The battery life is great too!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Rubenvr1095- Thank you for your 5-star rating! We appreciate your positive comments about the Elite 8 Active's fit and battery. This information will be shared internally. Please do not hesitate to contact our Product Support Team if you have any questions. We are always willing to assist. Thanks again! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Valentines Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me. I was suprised. The sound coming from these headphone are amazing. I tried on many headphones, and these by far the best I ever had. The headphones app lets you control how you want it. User friendly. No complaints here

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Deszy - Thank you for your positive feedback about the Jabra Elite 8 Active. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big surprise

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of headphones. My wife loves them was surprised of the quality will compete with some of the high dollar ones.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Cust - Your generous remarks about the Jabra Elite 8 Active are greatly appreciated. We are excited to hear your wife loves the quality of the Jabra Elite 8 Active and we will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a 5-star review. Jabra

  • Rated 5 out of 5 stars

    Hearthough option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear phones i have for work and for workouts. I also have an option to hearthrough my surroundings as well. I dont know if it is the best because i still have to take out my plugs to hear someone but it has that option

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Titi - Thank you for your fantastic feedback regarding the Jabra Elite 8 Active! We're thrilled to hear that they have become your go-to earphones for both work and workouts. The HearThrough feature indeed offers the flexibility to stay aware of your surroundings without removing the earbuds entirely, although we understand it may not suit every situation perfectly. If you have any further questions or suggestions, please feel free to reach out to us anytime. https://bit.ly/45NZN8O Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are really useful for working out. They never fall. Their grip in ear is feels very secyre

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Sonu - Thank you for your five-star review of the Jabra Elite 8 Active! We are delighted to hear that you find them great for working out and that they provide a secure fit. Your satisfaction is important to us, and we appreciate you sharing your experience. Happy exercising! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my son. He absolutely loves them. The noise canceling is great.being able to answer a call on either buds is amazing. These buds a very well made and have other features that one will enjoy.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Wan57 - Thank you so much for choosing the Jabra Elite 8 Active and for taking the time to share your positive experience. We are thrilled to hear that your son is enjoying the headphones and finding the noise-canceling feature and call answering functionality valuable. It is always fantastic to know that our products bring joy and satisfaction to our customers. If you or your son ever have any questions, feedback, or need assistance, please do not hesitate to reach out to our support team. https://bit.ly/45NZN8O We are here to ensure that you continue to have a great experience with our products. Jabra

  • Rated 5 out of 5 stars

    Excellent headphones would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have lasted me a couple of years. The noise cancellation work wonderfully as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Jabra elite active 8

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound. not the loudest. good fit at first but wouldn't stay in after a while. Alot of times i had to pull one bud out and put it back in the case to get it to connect to the phone. I've had these for 2 months and one is not working properly it makes shrieking noise. Very disappointing. don't know if i can get a new pair from Jabra.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, john - Thank you for reviewing your experience with the Jabra Elite 8 Active. We are sorry that you are having this challenge connecting your Elite 8 Active with your phone, as well as the unwanted noise produced by one of your buds. Please get in touch with our Jabra Support Team through this link (https://fal.cn/3AAZd). We are here for you and more than happy to help! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product, just keep the case clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging but once I cleaned the case with alcohol and kept a cleaning schedule for the buds they worked great. Sound quality is nice but they sit pretty deep in the ear.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AndresC- Thank you for taking the time to write a 5-star review about the Jabra Elite 8 Active. We are sorry to hear about the trouble charging, but happy to hear you were able to resolve it with a quick clean! if you ever have trouble again in the future, do not hesitate to contact us directly: https://bit.ly/3Lr6zJw. We are here for you! Thanks again. Jabra

  • Rated 5 out of 5 stars

    Jabra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Will recommend to all that ask and purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do a wonderful job canceling noise out, working out now is easier than ever when I can just focus with no outside noise.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Erik - Thank you for your feedback! We are so glad to hear that the Jabra Elite 8 Active is enhancing your workout experience with our noise cancellation. Enjoy your focused sessions! Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music sound quality. The app and configuration of settings is easy to update as desired. Only drawback is the call volume is NOT as loud as previous versions of Jabra earbuds.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Jeff - Thanks for reviewing your Jabra Elite 8 Active. We are happy you are enjoying the audio quality and our Sound+ app. Still, we are sorry you are not satisfied with the call volume. We understand your frustration and encourage you to contact our Online Support Team (https://fal.cn/3AAZd. Thank you so much for providing feedback! Jabra

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Perfect fit, I don't even feel them in my ears when I walk around. I primarily listen to audiobooks. Fast connection and it stays connected without interference. I'm happy with them so far

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello LeonidL- Thank you for your positive feedback about the Jabra Elite 8 Active. We are thrilled to read about how well they fit and how happy you are with them. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Support Team. Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra rocks!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds indeed. Great sound and can finally use either the right or left independently!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MichaelJ - Thank you for your positive feedback about the Jabra Elite 8 Active. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact our Product Support Team: https://bit.ly/2xbNtEb. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Disgusting customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely horrible customer service. Company is more worried about collecting a membership than to service customers who don’t have a plus membership. I bought a pair of headphone less than 30 days ago. I filed a claim with the manufacturer and they recommended for simplicity and quicker replacement to return to the store. At the store I Was told because I wasn’t a plus member I only had 15 days to do a replacement. And that the system couldn’t do a replacement beyond the 15 days. But the system could if I paid for a membership?! I showed the manager the email on the warranty claim and her response was it read for a quick and easy return of that we need to do the return. Really ?! What is wrong with servicing the customer for free. I love the headphones and definitely will get a replacement so if you reading this review on the headphones they are great I use them for running in all elements. They just had a glitch which does happen. Jabra customer service is exceptional.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello CharleneW- Thank you for taking the time to write a review. We are happy that the Jabra Elite 8 Active has been great and we are sorry for any challenges you have experienced. We recommend reaching back out to the Jabra Support Team through your Support Ticket. We want to gather more details and provide you with further possible solutions. We are here for you and happy to help. Thanks again. Jabra