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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

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Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,510 reviews
  • Rated 4 out of 5 stars

    Jabra 65t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift. Value was good for what it was. Haven't heard back from recipient on quality yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds. Great value for money, easy to set up and use. Works perfectly with iOS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle Free Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set bought was faulty in one earbud. Best Buy did a replacement set without hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds to make it easy to listen. Fit well and good quality construction. Sound is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AFFORDABLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WANTED SOMETHING GOOD AND AFFORDABLE This are good but I think it is not worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 2nd pair still works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of this same color and it still works great Need better noise cancel Ability

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were good however they are not comfortable in my ears. Sound is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really dated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use at the gym. They wouldn’t stay in and I tried the various ear tips. The sound was okay but not great. There was no pass through so if you exercise outside you wouldn’t hear approaching traffic or any of your other surroundings which could be dangerous. I returned them within a week since I couldn’t use them for what I intended.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Chris4371- thank you for your review of the Jabra Elite Active 65t. We are sorry to hear that you were not satisfied with the fit or the audio quality of the earbuds; this is certainly not what we expect. We believe that the Jabra Elite Active 65t maintains a nice balance between the highs, mids, and lows of the audio you are listening to. In order to get the best possible audio quality with your Elite Active 65t, we recommend making sure your earbuds are placed correctly in your ears. Ensuring you have the best fit with the eargels on your Jabra Elite Active 65t earbuds is also vital for making the most out of the passive noise cancellation function of your earbuds. A snug fit will create a seal around the outside of your ear canal, which will in turn prevent ambient noise from getting in to your audio stream. Furthermore, the Jabra Elite Active 65t has a feature called HearThrough, which uses the microphones on the earbuds to allow some of the ambient noise in your surroundings to be heard while you are wearing your device. When using HearThrough, you can feel confident and safe when using your earbuds when outside. This feature can be activated either through our corresponding Jabra Sound+ app or by double-pressing the button on your right earbud. We are very sorry to hear that you decided to return your Jabra Elite Active 65t. We wish that you would have contacted our product support team prior to returning your Elite Active 65t so that we may have addressed your questions and concerns. We genuinely appreciate your feedback and we hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Rated 4 out of 5 stars

    Worked as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Wish they were priced better. Display was a little confusing in store but I figured it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright. U can't use one with out the other one. Other then that they are alright.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks with the Jabra Elite Active 65t titanium edition, i HAD to return it. I gave it a chance. But it just wasn't for me AND there were far too many reasons NOT to keep them for my daily use. 1. It kept falling out of my ears. 2. It made my ear hurt after wearing them for a few minutes. 3. My hearing changed significantly after wearing them for those few weeks. I think they actually ruined my hearing. But the sound these Jabras had was pretty decent. 4. They were just too annoying to put in my ears. When you wear earphones you want that security and freedom to be able to listen to your music without the fear of dropping it somewhere and losing track of them altogether.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality but a little weak

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds clear and crisp but lacks power. Stay in place well in all exercise.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mac1113 - We are happy to learn that you are enjoying the audio from your Jabra Elite Active 65t. If you have any questions or concerns, we invite you to reach out to our Support Team at https://bit.ly/2YJ6c2r. Thank you. Jabra

  • Rated 5 out of 5 stars

    Super happy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Jabra Elite Active 65t for two years now and they've been perfect, no issues at all. My wife finally wants to cut the cord on her earbuds and she's getting a set of the Jabras too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jabra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are god but not great. Expecting a little more but they good enough

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    worked fine for a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for less than five months. They were great for a while but the right earbud has volume problems. I have updated the software and reset the buds but the problem is still there. I used them with an iPhone 7 and have searched through the app but there isn't a balance setting available.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello GaryG7- Thank you for writing a review on the Jabra Elite Active 65t. We truly appreciate it. We are sorry to hear about the trouble you are describing after 5 months of use. This is certainly not what you should expect from the Right Earbud. We kindly ask to please retry the reset for the Elite Active 65t. Start by removing the Elite Active 65t from the list of paired devices in your phone's Bluetooth menu. Next, press and hold the multi-function button for 10-15 seconds until you see the purple flashing light (you will see it flash red first, but keep the button pressed). After this, the headset will go into pairing mode, ready to pair with your phone again. Once you have reconnected to your smartphone, we kindly ask reloading the firmware. In Jabra Sound+ app, go to Headset > Voice Guidance Language, select the current language of the earbuds, and follow the onscreen instructions to complete the download and installation. After this process is complete, please test the Active 65t, to see if this resolves the challenges you are having with the Right Earbud. If you are in need of further support, please reach out to our team at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here for you. Thank you for your feedback. Jabra

  • Rated 4 out of 5 stars

    Good ... when they stay in your ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con I have is that they constantly fall out. Maybe it’s the shape of my ears? Or maybe it the headphones?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality wireless headphones, music sounds good not great. Call quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and good noise canceling . Pain to fit inside my helmet, and wish they would work independently

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds provide quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to purchase your products online as much as possible because your in store service sucks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. For me uncomfortable. Could not hear my surroundings at all

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Paul. We are glad to hear that you enjoy the audio quality of the Jabra Elite Active 65t. We have a video linked below that shows the best way to get a comfortable fitting. Please also check out the HearThrough feature through the app, or by double-tapping the multi function button while not on a call. This will use the device microphones to let you hear your surroundings. Thank you. for your review.
      https://www.jabra.com/supportpages/jabra-elite-active-65t#/Video/Jabra-Elite-65t---Jabra-Elite-Active-65t---fitting#100-99010000-02 Jabra