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Customer reviews

Rating 4.2 out of 5 stars with 3510 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Elite Active 65t True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users find them easy to use and connect to devices. While some users would prefer a louder volume and stronger bass, most agree that the sound quality is great for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,510 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Great while they worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features, love the app and had a great fit. Sounds wad impressive but broke 3 weeks later. The case will not charge or turn off the right earbud. Extremely frustrating considering it was a couple of days outside of the exchange period...

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Negativepenalty - We are sorry to hear that you are having this trouble with your Jabra Elite Active 65t. We want for you to know that what you are experiencing is highly unexpected, and we would love to step in and help. Please contact Jabra Support by filling out the form or giving us a call at the number on the following link: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We want to make this right so you can continue to enjoy the all of the features that the Elite Active 65t has to offer! We hope to hear from you soon. Thank you for your review and your purchase! Jabra

  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many earbuds, I returned these because I want to be able to use the right bud by itself sometimes and these would shut down after about 1/2 hour. I also didn't like the fit. The sound was OK Bose sound much better. Jaybird has buds that fit nicely but those were also returned. Right now I'm trying Jabees for the piece $70.00 they are the best I've found.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello BobbyT - We are sorry to hear that you had troubles with your Jabra Elite Active 65t. The right earbud can be used independently, and should hold up to 5 hours battery life on a full charge. It is unfortunate that this was not your experience, but please know, that your experience is not typical. In the future, if you should have any questions or concerns regarding a Jabra product, please contact us, and we will be happy to assist. Thank you! Jabra

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great headphones. Poor quality.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones worked great. Until the left earbud just suddenly stopped working. I baby my gear, so this was just a bad malfunction. Reading the reviews of Jabra customer service, I am not feeling very hopeful that this issue will be resolved in a timely or effective manner. For the amount of money spent on these headphones, this shouldn't be the case. It seems you're forced to buy in-store warranty service because you're otherwise stuck with the manufacturer's poor quality service; examples of which you can see online.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello- We are so happy to hear that the Elite Active 65t is working great! We are sorry to hear about the challenges you are having with the left ear bud. This is certainly not the behavior you should expect. We kindly recommend to please contact our technical support team: https://www.jabra.com/contact/support/jabra-support-consumer, so that we can resolve this challenge you are having. We hope to hear from you soon! Thank you for your review. We appreciate your feedback. Jabra

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have small ears they are not for you. They will fall out even with the smallest ear pieces.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is just ok. I should have returned them but hated to since they have been in my ears. A sales rep had recommended them and I wasn’t allowed in the store (due to COVID) to see all the options. The buds have no bass. They are usable but I’d never buy this brand again. Very disappointed and way overpriced!!!!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TURBOUGH- Thank you for writing a review of the Jabra Elite Active 65t. We kindly suggest to make sure you have a secure and comfortable fit to have the best audio experience with the Active 65t. Please feel free to check out this YouTube Tutorial that we have provided to you: https://www.youtube.com/watch?v=ZO7jPdj2mHg, to help find the perfect fit!
      The Sound+ app is not required but highly recommended for the users to be able to get the most enjoyment from their Jabra Elite Active 65t with the customization features offered in the app. Regardless, your feedback is truly valuable and we will certainly share this information internally. If you have any questions please contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-active-65t/100-99010000-02/contact-support. We are here to help. Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not stay in ears. Sound great. Great app. Returned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone are good quality and sound good for true wireless. They case seems a little cheap though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife LOVES these earbuds. She workout in them and wear them at work to listen to music. She said they are the most comfortable earbuds she ever had and she has been through a lot of them. She said the sound quality is great too.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    There ok...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses to much connection while working. Battery dies too fast

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello! Thank you for writing a review on the Elite Active 65t. We are sorry to hear about this. This is certainly not what you should expect. We kindly ask to please contact our support team: https://www.jabra.com/contact/support/jabra-support-consumer, so we can look into this for you. We hope to hear from you soon! Jabra

  • Rated 5 out of 5 stars

    Best wireless earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased several brands of wireless earbuds and this one by far has been the best one yet. Earbuds stay secure in your ear, amazing sound quality with an even more amazing hear through option! You won’t be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product until I started hearing one ear going in and out. Brought them back to the store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. They seem to be a good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for calls good that it lets you equalize your sound

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello- Thank you for your review! We are sorry to hear what you are experiencing during calls with the Jabra Elite Active 65t. Please contact our support team for assistance: https://www.jabra.com/contact/support/jabra-support-consumer. We look forward to hearing from you! Jabra

  • Rated 5 out of 5 stars

    Office head set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to connect to both my pc and my phone at once. It lets me listen to music without disturbing others and immediately have hands free phone access for calls. One of my favorite devices of 2019.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd pair of buds. First was stolen, 2nd had for along time. Love the buds and quality. Just wish the right bud had Bluetooth connection to the media source and not just the left bud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my son. He is impressed with the ease of use and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale for almost 50% off and they’re great quality so far. The adjustable ear pieces were a big selling point to me. Sound quality is awesome and Bluetooth range is around 20” or so unobstructed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was using plantronics ear piece for work and these are by far much better! love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would recommend to anyone who needs it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok sound good but after a while my ears started to hurt.

    No, I would not recommend this to a friend