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Jabra - Evolve 65 Bluetooth Headset - Black-Front_Standard

Jabra - Evolve 65 Bluetooth Headset - Black

Model: 100-98500000-02SKU: 6260693

Customer rating

Rating 4.2 out of 5 stars with 58 reviews

79%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
fit
  • Rating: 5 out of 5 stars

    Very comfortable

    Posted
    Caylerman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very comfortable to wear for extended time. Easy to connect to cell phone or laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Choice

    Posted
    jmphilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sound is clear and very comfortable fit, great choice

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Comfortable with a great sound

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased these to use for my job. I needed a comfortable headset that allowed me to wear while on the phone to keep my hands free for typing. They are indeed very comfortable. I find myself wearing them even after I am done on the phone. The sound is awesome too if you are looking for a headset for music too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent sound and comfortable to wear.

    Posted
    Thomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We spend a lot of time on the phone and work off our cell phones via bluetooth. These headphones give us mobility and great sound.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good headset

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good sound quality. Comfortable. Good battery life.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great daily use headset

    Posted
    Kevin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use it everyday for work calls. Comfortable and clear, never had a issue in BT connections. It also connects to two devices at once, very convenient. Very well designed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent value

    Posted
    RufusOnFire
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great for Skype. Good range with Bluetooth. Mic arm can be a little annoying with flexibility but nothing to deter from purchasing. Comfortable use on ears with long use (6+ hours).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sound is fine, but not comfortable

    Posted
    BenTobith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These are great looking headsets, with nice options and good fit and finish. However, they are not at all comfortable on the head. If you plan to use these for work or long hours, I'd recommend looking elsewhere. Over-ear headsets are your better option.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello Ben - We are glad that you enjoy the functionality, fit and design of the Jabra Evolve 65, although we regret that you do not find them comfortable while sitting on your head. We appreciate the feedback and we will be sharing it internally. If you have any other questions or concerns about your Evolve 65, feel free to reach out to our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportBusiness. Thank you for your review. Jabra

  • Rating: 5 out of 5 stars

    Comfortable fit and great sound!

    Posted
    Debt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This headset is light weight and easy to install. I did experience some connection drop issues using the 370 Bluetooth USB dongle. The issue was resolved by using the USB ports on my laptop instead of the USB port on my docking station. Works perfectly after making that quick change.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good performance but finicky fit/comfort

    Posted
    WyldeBlue
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    PROs - Light as a feather with surprisingly full-bodied sound--music performance was good enough that I didn't feel the need to switch to a dedicated music headset for an audio interlude or two - In a brilliant usability touch, the busy light not only glows when on a call, it flashes when a call comes in so in case you put your headset on the table, you still have a visual cue to alert you to an incoming call even if the ringtone has gone to the headset itself - Boom mic swivels fully front to back so you can set up your mic on the left or right side - Magnetic channel provides a [mostly] secure place to keep the boom mic integrated into the headband and out of the way - Just BARELY perceptible audio delay when watching videos on the iPhone or Netflix on the PC...completely serviceable performance for other uses given that this was clearly designed as an office headset - Convenient controls on ear cup made answering calls, changing volume/tracks, pairing, etc. remarkably easy to do one-handed...raised nubs with one or two dots further added to the experience by providing tactile cues as to whether I was pressing the "up" or "down" control - Carrying case actually includes a very tiny inner pocket for the Bluetooth dongle--another nice usability touch - Microphone performance was outstanding--in a bit of unrealistic torture testing, I dictated a 3-paragraph letter on my Surface Pro using Dragon Naturally Speaking while standing in the bathroom with the exhaust fan blowing--only two words were incorrectly recognized! CONs - Clearly made for a wide head as the headband arch is fairly flat/blunt--both my wife and I quickly developed hot spots at the top of our heads while wearing this headset - No headband padding at all--satin-touch plastic is still just hard plastic on the old noggin - Clamping force is actually a little strong for my tastes--despite how light the headset is, I found the pressure on my ears just a bit uncomfortable (YMMV) - The ear pads pivot up and down while the ear cups (where the boom mic is attached) swivel side to side; if the ear cups pivot a bit to match the angle of your ears (like they do on my head), the boom mic is likely to pop out of (and defiantly stay out of) the magnetic channel designed to hold it in place Bottom line--I really wanted to like this headset a lot more than I do--aside from the odd bit of styling flair consisting of a loud orange racing stripe on both sides, this really was a better-than-decent performer, especially for office duty/dictation and phone calls, and was potent/enjoyable enough to keep on the ears for audio or video "breaks" to recharge the soul. Sound quality was excellent (as I've come to expect from the pricier Jabra Bluetooth products) and the microphone performance for dictation was spot-on; telephone performance was also loud and clear for calls placed and received. My only gripe, sadly a deal-killer for me, was the fit...the headband was simply too flat and hard to sit comfortably on my head--the hot-spot became uncomfortable within about 15-20 minutes requiring constant adjustments of the headband which, incidentally, also resulted in constant adjustments to the boom mic to put it back on the magnetic slot that was holding it down. Now, if you have a chance to audition this headset on your own cranium, you might not notice the fit issues at all; in that case, I think you'll be incredibly satisfied with your purchase. But for me (and for my wife), the ergonomics/fit simply killed an otherwise very promising bit of tech.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High Quality headset and wireless headphones.

    Posted
    GadgetGuy1981
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    The E65 headset is a conversation piece wherever I travel with it or use it out and about. I find its a very good conferencing headset, works great with all of my conferencing services - I use them all - And doubles as a great pair of wireless headphones when I'm between meetings, whether through the Link360 adapter included, or directly paired to my mobile device or iPad. The comfort is great for all-day, and I'm large-headed, but have no trouble with its over-head band. . The boom mic is perfect and does a good job of blocking exterior noises, so much so that I use this headset for recording training programs and webinars often. The included carrying case is also great for traveling with the headset. This is an overall winning set from Jabra - And I've used a lot of great gear from this company.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good headset for office use

    Posted
    allib
    • Tech Insider NetworkTech Insider Network

    I got the Jabra Evolve 65 for office use (phone calls, online meetings, etc). The headset serves this purpose pretty well with the following features: Bluetooth connection - up to 100' pc or smartphone Busylight turns red when in use to avoid interruption Connect to pc & one other bluetooth device at the same time 10 hrs battery time, 2 hours charging time Noise cancelling microphone I used the headset thus far for phone calls, Facetime and on my pc with the Rosetta Stone program. I was very satisfied with all of these uses. Audio quality on my end and the feedback from the other caller was all very good. It is also convenient that the mic turns and tucks into the headset band when not in use for the times one is listening only. The headset is lightweight, portable and comes with a nice neoprene case. My one suggestion to Jabra would be to add some layer of padding to the headband arch. Perhaps it's just me getting used to the headset, but I felt it could have had a somewhat more comfortable feel as it rested on the top of my head.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Jabra Evolve 65 (R)evolutionary music & talking

    Posted
    jhancock
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    With red accents the Jabra Evolve 65 is a great looking stylish headset. The battery provided enough power to make it through a full work day. It was comfortable for all-day wear for me due to well-cushioned earpads and light weight. Voices are clear and music reproduction is good. You can use it as a wired headset by connecting it to your computer with a USB cable (included). The Evolve 65 folds flat for storing in the included carrying case. Dual Bluetooth capability lets you connect to multiple devices simultaneously and the integrated busy light provides a signal to others when you are busy. They also use passive noise cancellation. I would prefer active noise cancelation and a dedicated mute button.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible sound quality

    Posted
    darien87
    • Tech Insider NetworkTech Insider Network

    This has got to be probably the worst sounding pair of headphones I have ever owned. The sound quality is terrible. These headphones put out almost no bass. All you get is mids and treble. When pairing these with my Playstation 4 I kept getting weird digital noises along with the sound of the games I was playing. It was very annoying. They give you no sense of surround either. There is no volume button on the headphones so that you have to change the volume on the device you have it connected to. Unfortunately just like a set of Alien headphones I recently reviewed, these headphones have to be connected to your device via a USB dongle. For me this means that I cannot charge a controller while using these headphones as my external hard drive is connected to the other USB port on my PS4. The headphones are comfortable and fit my head well but who cares. I would never want to use these things because they sound like garbage.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello Darien - We are sorry that you were not satisfied with the audio quality of your Jabra Evolve. Although we are happy to hear you found the headphones comfortable, we regret that you did not find that the functionality of the Evolve suited your needs. The Evolve is primarily used in professional and office settings, although they can be used in other activities, such as with your PS4. If you have further questions about your Evolve, please reach out to our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportBusiness. We appreciate your review and feedback! Jabra

  • Rating: 5 out of 5 stars

    Amazing headset for meetings

    Posted
    EngineerMom
    • Tech Insider NetworkTech Insider Network

    Background - I use these headphones for my daily, work from home, videoconferencing meetings. Out of the box, the headset is quick and easy to pair. Insert USB dongle, flip power on, and hold button to pair. I didn't read the directions, so there may be a better process, but this one worked efficiently. So far, I have used and abused this headset for a week with zero issues. I find it comfortable to wear for a long time (4 - 6 hours straight) while attending meetings. The volume controls are intuitive and easy to select the desired action. I had approximately 6 hours of talk time out of the first charge and now I'm higher than that, but don't have an exact number because my meetings are every few hours and I leave the power on in between. Lastly, and the reason for 5 stars, is the background noise cancellation. I work in a screened in porch / sunroom, and recently found myself in a meeting during a heavy (loud) rainstorm. I asked the other party if he could hear me ok or if I needed to move. He advised he couldn't hear any background noise. I was impressed, also the mic doesn't pick up the Darth Vader, heavy breathing effect. Overall a great set of headphones for work. If you are looking at them due to status indicator, be aware that it doesn't work automatically with some video conferencing tools, however if it doesn't, you can hold down the button to manually change it to a red light. This is a huge help to keep down conversations while I'm in a meeting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really enjoying these

    Posted
    SteveC
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    Upon opening the box you will find a black neoprene zippered case with the headphones inside. There's a very small pouch inside the top edge of the case with a clear window and it contains the Bluetooth dongle for use in your desktop/laptop. There's also a bright red USB cable that's 56" long, a quick start manual, a registration card and a EU Declarations book. The first thing I noticed is that these are really light compared to my other wireless Bluetooth headsets and the ear pieces/speakers are noticeably smaller. Putting them on they are extremely comfortable and the small cushions sit comfortably on my ears with very little pressure exerted on them. The earpieces have plenty of adjustment and I could easily fit them to my head with plenty of room for more. They also rotate 90 degrees one direction "for storage" and about 10 degrees the other way to help them sit on your ears, "my other Bluetooth headsets don't have the small rotation for comfort". On close to the smallest setting they fit my wife perfectly and she commented on how comfortable and light they are. She also noted that she especially liked/appreciated the orange strip on the headband, as where's she's from that orange stipe means "good luck". She usually hates headphones as they are too heavy and she doesn't like anything completely covering her ears. The inside of the headband has a soft feel rubber coating and it seems to help keep them from sliding around on my head. Before turning them on I plugged in the provided USB cable, attached that to my charger and let it sit for a good hour before trying them out. Pairing was very simple and straightforward, just slide the on/off switch over to the Bluetooth label and hold there for 3 seconds initiating pairing. My Mi Mix 2s paired without any issue. I also tried the NFC pairing with my Sony XZ2 and upon putting the phone up to the headset I instantly received the "Pair" popup on my phone, no problems there. When a device is paired or disconnected you get a nice voice prompt in the headset stating so. I'ven't tried the included USB dongle as I didn't need it for my gaming laptop to connect to them with no problem at all and everything worked like it should as it did when they were connected to my desktop computer through the USB cable. I've some hearing issues and need to use either hearing aids or a headset while making phone calls or watching TV otherwise I only catch part of the conversation especially if there is any noise or background music while someone is talking. I made multiple phone calls and one fairly long call "45 minutes" and could understand everything without problem. These actually sound quite a bit better than the Sony ones I've. Voices were nice and clear very clean sounding without distortion. Next I tried watching a movie on my phone "Batman Vs Superman" sounded surprisingly good, especially voices. I handed the headset to my wife for her to listen to and she said "wow it's like being right there", she was more than impressed with how these sounded. There's isn't an overabundance of Bass but I don't like heavy Bass due to my hearing problems, for me, these are about as close to perfect as they get. During a phone call the ring around the multi-function button will illuminate "red", if you don't like that or it's distracting just press and hold the volume up/down buttons at the same time for three seconds to disable that feature "simple enough". Both of us really liked the "busy light" as it lets someone know you are on a call, I could have used that many time letting people know I was busy without having to give hand signals that I was "occupied" at the moment. On the same side as the multi-function button are the volume up / down buttons each one situated above and below the multi-function button. This makes it very easy to adjust the volume levels. The Sony headsets have the volume on the side and I've to feel around for those buttons to find them. The movable "boom" microphone is especially nice, you can rotate it around so you can use this headset with the microphone on either the left or right side, my Sony headset doesn't have a boom mike but the way the speakers are angled you can't put the controls on whichever side you wish, "right side only in their case". I do like that you can swing it up and attach the end in the groove in the headband with the built in magnet. My wife thought this was a really nice feature, you can put it up when not in use and adjust it up/down to perfectly position the microphone during a conversation. I also tried out connecting the included USB cable to an open USB port on my desktop computer. Windows found the headphones and immediately set them up for use. These work really well as a set up computer / gaming headphones and do charge while they are connected to the computer. The one thing that I hate about my Sony Bluetooth headset is you cannot use them while they are charging, they shut completely off once you plug them into USB power, with these you can use and charge at the same time. As far as battery life goes, the 10 rated hours is plenty for my needs, I'ven't even used them long enough in a single sitting to drain the battery and it's simple enough to plug them in while using to keep them charged. I've multiple portable battery packs and that will make it simple to keep them charged up while traveling. It would be nice if the battery life were longer but the small size and light weight of the headphones would make that difficult to achieve. The "Passive" noise cancelling isn't that strong but it's good enough for my needs. It does cut down on ambient background noise, just enough to make it less noticeable. I can definitely tell the difference with them on or off, it'sn't a lot but it'sn'ticeable, not as much as the Active noise cancelling one of my other set of headphones has. So far I really can't find anything to complain about, the price is high, but it'sn't as high as some other's I've seen by any stretch, a good set of headphones is never going to be inexpensive. These seem to be very well built and are pretty sturdy for the size and weight. Will be interesting to see how these hold up over time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Headphones With Great Battery Life

    Posted
    dharr18
    • Tech Insider NetworkTech Insider Network

    Sound is better than expected for a set of headphones I intended to use for conference calls. Listening to music was really quite nice. These won't replace a good set of cans, but they do a really nice job all around. Connection options are great. You have the dongle, Bluetooth and a direct wired connection with USB cable. All 3 connections work well. They are nice and light, so very comfortable if worn for an extended period. They are comfortable on a huge melon, even with glasses on. The mic can be muffled at times, but slight adjustments to the mic boom fixes that easily. They sound pretty good when on the other side of the call. My son helped me test that part. I spent about 4 hours on conference/phone calls and a few hours listening to music between the calls. I would guess I had a good 6 hours of use on them today total. Battery reports as "Full" when pressing the side button, but my cell reports it at 80%. Either way, I am seeing much better than the 10 hours advertised. I also did not power them down all day, so when not passing sound they conserve battery well. Bluetooth range seems a lot longer than advertised also. In the office I was much further away than the 30 meters advertised and still had connection to my desk phone. The USB dongle has even better range. Oddly, my work laptop did not work with the dongle, but my home machines are all fine. I am assuming that work is blocking the USB port for some "security" reason. To be clear, sound would not play over the headphones, but the headphones reported as connected. It did work while direct connected with USB cable. I have this connected via Bluetooth to both my desk phone and my iPhone. No issues with multiple connections. It seems it is limited to two devices at once, dongle connection counts. As for noise cancelling, these are "passive". I assumed this meant, no noise cancelling. I was wrong. They are not as good as active noise cancelling, these are more noise muffling. I think it is more marketing than anything, but I did not notice background sound when I had any sounds playing. All in all, I am pretty happy with these headphones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great For Home-Office Use & Entertainment

    Posted
    pauldar
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    Was anxious to receive this complimentary Jabra 65 Wireless Headset for my home/office setup because it was promoted and designed so I could comfortably use this headset all day long. And, after over two weeks of constant use I wholeheartedly agree. This headset only weighs 3.84 oz, and has comfortable ear pieces with ultra-soft foam centers. Of course, they are adjustable and come with a handy zippered, carrying pouch, which is great for me to take on the 'road'. The carrying pouch includes a Jabra USB Cable, Jabra Link 370 USB Dongler, and Quick Start Guide. I went on-line to Jabra's website and downloaded the support manual for even more detail. Features I Love About The Jabra Evolve 65: * Impressive Sound Quality - For music it is designed for the mid-ranges, and delivers crystal clear, crisp voice sound. However, it does not have any adjustable user, Equalizer, settings. @@@@@ Lightweight and Comfortable - For over two weeks I have worn these daily for 6 to 8 hours. They are on-ear headphones as compared to over-ear. They are not noise-canceling. @@@@@ Easy Operable Controls - Simple controls, very intuitive, and easy to learn. ON/OFF; Bluetooth Paining, Volume UP/DOWN ; Multi-Function button; Additionally, some information is voice enabled announcing the various status of your headphones. There are also LED lights to indicate, ON/OFF, Bluetooth Pairing, and Battery Charging. @@@@@ Versatile Drop-Down Mic - This mic delivers crisp, clear voice sound. When not in use you can flip it up to be held by a magnet in the headband. It also can be set-up for use on the Left ear by rotating the mic accordingly, which allows 270 degrees of rotation. The mic arm is flexible and can be shaped to your preferences. When using the mic you cannot hear your own voice through the headphones. @@@@@ Siri and/or Google Assistant Compatible - I love the ability to use Siri to make calls for me (you can use Google Assistant), completely hands-free. WooHoo! @@@@@ Provides Great Musical Entertainment - While working in my home/office I love to stream music from Pandora through Bluetooth. This stereo headphone set does just that, It is built for passive noise cancellation, which is good when you have a home/office or office environment,so, you can still be aware of anything that may need your attention. @@@@@ Dual-Connectivity - I can connect my desktop using the Jabra 370 USB Dongle, or direct connection to my desktop and/or laptop using the supplied USB cable. And, also my cell phone through Bluetooth, both at the same time. @@@@@ Wireless Range - Nearly a 100 Foot of hands-free connectivity to PC, smartphone and/or tablet. I can leave my home office and go for a snack or beverage at the other end of my house, in the kitchen. YooHoo! @@@@@ On-Line Phone Services - I use Skype, Google Hangouts, and Chromebox. The sound quality on all services is crystal clear and sharp - works great with all of them. @@@@@ Battery Charge - Although the specs state you can get 10 hours of battery life, I constantly stream music and make and receive numerous calls. I estimate around eight hours is what I get on a full charge. Charging the headphones takes approximately two hours. But, I use my I-Phone, 120V charger, and it is a lot quicker. @@@@@ Jabra Direct Software - Allows firmware updates, and additional software control features. @@@@@ Phone Calls - I enable Siri on my SE I-Phone for making calls. The quality of voice sound sending or receiving phone conversations is outstanding. The mic arm, which is flexible, can be adjusted to be very near your mouth. This feature makes a great difference to me over all other headsets, I have ever tried. Features I Wish It Had: * Auxiliary 3.5mm Jack - It would be nice to connect this Jabra 65 to my Surround Sound Receiver. I could then play my oldie-goldie record collection and take advantage of the equalizer settings to enhance the sound of these headphones. Just a wish. @@@@@ Washable Ear Cups - No mention of any kind of cleaning process and/or sanitation procedures by Jabra. I highly recommend these Jabra Evolve 65 headsets If you work in an office environment, or home/office setting like I do - these are the headphones for you. If you just want headphones for entertainment only, look elsewhere. Even if you don't work in an office kind of venue, but make and receive dozens of phone calls - this is the headphone set you need. I introduced my neighbor, who is in medical equipment sales and makes numerous calls a day, to these Jabra Evolve 65 Headphones, and she recently bought a set at Best Buy. They are inexpensive and you won't be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good clarity headphones

    Posted
    msumulong
    • Tech Insider NetworkTech Insider Network

    I recently received this unit and my initial impressions that this is a light but comfortable headset. The headband is made of plastic but a metal band also reinforces it. The headphones are not over-the-ear but rather on-ear meaning the cups press on to your ears rather than cover around your ears. For some there is a presence for the former but in this case, the cups press softly as the cushions are quite comfortable to the ear. Overall, the headphones seem well built but only time will tell if they will be able to handle day-to-day use. The headphones come with a neoprene case, which is a nice addition not found in most headphones. Also, there is a usb dongle included for use with computers without Bluetooth capabilities and also the charging cable can also be used to connect to the headphones and at the same time charge it while in use. Further, the cable included can be used with any usb plug to charge the headphones. Pairing the headphones is a breeze in devices with built-in usb. And if the dongle is used, it is automatically paired to the headphones. I cannot ascertain if the device's Bluetooth range is really 100 feet as there are numerous walls in my and connections get dropped from time-to-time. But direct range from the device seems to provide a solid connection. I have tested the headphone on iOS devices and on a Windows 10 machine both via Bluetooth and cable. I have done a Face Time call and call quality is impressive. Voice clarity is excellent both in outgoing and incoming parties. I also experimented with Skype on Windows to a Chromebook and I also got the same call quality. Furthermore, I tested this headphone for music and though the clarity is there, bass seems to be lacking. But then again this is not designed really for music. Still the sound is decent enough for use while working in the office. So far, my wish list includes that the headphones should have manual volume and mute controls, a 3.5mm jack and better documentation. These are what prevents me from giving this five stars. But still I would highly recommend this as the main function of this gadget is above expectations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Top office headset

    Posted
    emiliosic
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    I've been using a very good USB headset at the office as well as my own BT phones for listening from my phone, and then I had the opportunity of using the Jabra Evolve 65. This is one of the most versatile headsets for using with softphones as well as cell phones. The headset is light and comfortable to wear all day. Battery lasts all day. The design doesn't completely block ambient noise when there is no audio playing so I can hear is someone is coming by. The primary distinguishing feature for me is that it can simultaneously connect to a computer (Windows 7 to 10 or macOS) as well as a mobile phone, wirelessly. Keep in mind that it doesn't mix the audio from both the phone and the computer. It connects to both simultaneously but the sound is from whichever device is active last, not both simultaneously. After installing the optional 'Jabra Direct' software on Windows, connected the headset with the USB cable and it provided the option to upgrade the firmware on the headset. After it was all set, the software recognizes the softphone installed, (Cisco Jabber in this case), but it also supports Skype for Business and several web conferencing solutions. This is optional but provides controls from the headset like volume, hangup, call transfer, mute, etc. On MacOS, which I use elsewhere, the software is 'Jabra Suite' that works similar as in Windows, it installs a preference pane, a menu item icon and a firmware updater app. It also detects installed softphone software like Bria and Skype, also supports IBM SameTime, Avaya one-X and Equinox. The headset can connect via USB directly, keeping it charged and will also recognize it as an USB Audio device (No wireless required), or it can be connected with the Jabra 370 wireless USB adapter, that is Bluetooth but only for the headset, and the PC recognizes it as another USB audio device. At the same time it can be paired via Bluetooth with a mobile phone, Apple iOS in my case, and there is no app to install for these. The center button on one of the headsets can control calls on the mobile phone, and it also has volume controls, but it doesn't have music controls (prev/next). The headset can be worn with the mic on either right or left side and will recognize how it's worn. It will also go on mic mute if the mic is placed on the center of the headset, which also has a light magnet to keep it in place. Another nice feature is that one of the headsets will light up with a red circle if on a call, so co-workers know when not to interrupt. The light can also be turned on or off manually holding both volume controls. Audio for calls is excellent, and mic works well, as expected from business headsets. For music, audio is rich and clear, but without much bass. It doesn't provide the rich sound of enclosed headsets but then again this is not an enclosed headset. After a while got used to the different tone, and music sounds very nice. I can now keep the same headset for phone calls from PC or mobile, PC videos and music from the phone, without cables. The headset also comes with a pouch which also keeps the USB cable and a holder for the USB adapter.

    I would recommend this to a friend