Main Content

Customer Ratings & Reviews

Jabra - SPORT PULSE Wireless Earbud Headphones with Built-In Heart Rate Monitor - Black/Yellow-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 213 reviews

70%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 25 Reviews
  • Rating: 3 out of 5 stars

    Great Product

    Posted
    dataDyne2
    • My Best Buy® Elite Plus MemberElite Plus Member

    I used these headphones for my gym sessions. When the product was working, it was outstanding. Lost heart rate once or twice during a hard workout, tops, and almost never lost bluetooth, even though I would walk halfway across the gym to pick up new weights. The app is fun, as it will show you a graph of your heart rate, cadence, etc. The only thing keeping this from a 5 star is the fact that yesterday morning, only six weeks after purchase, the product will not turn on and is unresponsive. When charging, I simply get a solid red light and no function. Left to charge for a day, still nothing. Jabra has been silent in their customer service, as well. Hoping to be able to get them fixed so I can bring this back to a five star review.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Average, not good and not Great

    Posted
    Aaron68
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The wireless earphones work fine, but you will notice it cut out for a second now and again during every song. This is regardless of how far you are from your source/phone. I had my phone in my pocket and it would cut out for a second during every song for some reason. Also, with the controller on the right, the headphones will pull to the right which makes the headphones pull out of the left ear if you turn your head. The sound is average as well. I expected a little more bass and control with the EQ function....but no. For the price, you can get better sound and control. Much less spend much less and get better sound.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound and acceptable battery life

    Posted
    Reviewer1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased these headphones about two months ago. Upon first use found the ear pieces to be very uncomfortable, but with a change in size of the ear buds (included) they now fit well. Sound is good quality, but I do notice that if I am not using their music app, the sound is sometimes not as loud as would be expected. Seems like once interrupted by an iPhone alert, the sound may not come back to full volume. Battery life has been acceptable allowing me about two two three one hour workouts over the same number of days before having to recharge. Now if I can just remember to take them out of my gym bag and charge them!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job

    Posted
    Deadringer666
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this set for my gym workouts. It does the job as far as that goes. The sound quality is anything but premium but it is nothing to sneeze at. The earpieces, though multiple fittings available, do not not stay put and need to be constantly pushed back in. Set up is a breeze. The battery life is rather disappointing. After 1 hour use, it starts losing signal and cutting off unless you remove your iPod mini from your pocket and hold it up. So, for an hour or two of usage, it is ok and it is holding up against heavy sweat and rigorous handling.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great idea, needs improvement

    Posted
    Omar
    • Verified PurchaserVerified Purchase

    I bought a set of Jabra pulse, and after not even a month the left headphone was constantly making static noises. Also if I turn it off, it turn back on by itself immediately. I was lucky that I bought the extended protection plan from best buy. I exchanged it for a new set, which has been working ok for couple months. Sound is poor, many times with all the volume up from the phone and the Jabra pulse I cannot hear my music. Pros: really comfortable, battery last at least 4 hrs constant playing, heart rate is pretty good, app is fairly good

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice idea, but not worth the price

    Posted
    Godfather
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased these headphones and used them on a few runs. The fit in the ear is pretty good, but not great. I expected a higher level of audio quality as well. The heart rate monitor and distance tracker were unreliable and erratic. For $200.00 I expected a lot more. I returned them and purchased the bluebuds instead. Not as many features, but much better quality over all.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Idea, Poor Quality

    Posted
    Jake33
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These headphones are perfect for running but not good for a heavy sweater. I went through two sets within 6 months then the controls and one bud went dead. The in ear HR actually works. Was always within 3 beats when comparing to machine monitors. Would recommend with the warranty.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great while they last.

    Posted
    Nothappy

    My first review ever, I should have listened to the reviews I read prior to my purchase. They worked great for a year of little use, than they just won't take a charge anymore. Cust service might as well be non existent . Loved the app and will miss them, but would never purchase again, even on sale at $99

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great headphones

    Posted
    Nessa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great headphones, have good sound quality. Fits comfortably in the ears, only things that I disliked about these headphones is that a couple of month of use they stopped working! They would not pair to any of my devices, I even did a software update and that still didn't fix the problem.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I was excited, but ended up returning them

    Posted
    tgbdp54
    • My Best Buy® Elite MemberElite Member

    I liked the idea of bluetooth with headphones and heart rate. It worked as advertised, though the sound quality was only average. What I didn't like was the voice that interrupted music to tell my heart rate. I really missed just being able to glance at my watch and see my pulse.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not comfortable

    Posted
    Racheljustbeingrachel

    I thought they were very uncomfortable. None of the three sizes would fit in my ear snug, either they were too big or too small. This is my second try at a wireless headphone I had first purchased the JayBird - X2 Wireless Earbud Headphones and were no good too

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great features, but did not work

    Posted
    cmego5150
    • Verified PurchaserVerified Purchase

    Got these for my daughter. She immediately loved them and all the great features. Unfortunately, after several failed attempts to complete the fitness testing, we have to return them. Hopefully, the next pair will work so I can give a better review.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good idea but not there yet

    Posted
    rustifari
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With a battery life of about 4 hours, it isn't a great headset for everyday use unless you can charge it at work. For working out, it performs well and it's nice to not have to use something else for monitoring your heart rate.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok

    Posted
    Popcorn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sounds good but do not fit in small ears at all. They do fit great In my husband ears. I would say he has average Size ears. So if you have very small ears which I do. I would not recommend these

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    not worth the money

    Posted
    InveigledWisdom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wireless headphones have their benefits, however the sound quality of these are average at best, and the battery life is only about 2.5 hours. Plenty of more reasonably priced competitors out there.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Sound quality isn't great.

    Posted
    Justaguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like the exercise routines, and the ladies voice is nice. Sound quality is not close to the price of the headphones. Heart rate monitor works well, so that's a plus.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but weak bass

    Posted
    Patricktito
    • My Best Buy® MemberMember

    I like everything about these except for the weak bass. Tried every size bud, but even with a tight fit the bass is not good

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Earbuds

    Posted
    heegregory
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good earbuds. The fit was good, it stays in ear and is comfortable. The sound is average. For $99 it was a good buy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not so happy

    Posted
    mwaldrop
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Really liked the sound but as a runner they just didn't stay in my ears as I hoped they would.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    No bass, but fine for calls

    Posted
    BestBuyShopper01928374
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wouldn't use these to listen to music, but they're fine for taking calls. They fit nicely!

    No, I would not recommend this to a friend