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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Explorer 290 for its impressive battery life and portability, making it suitable for activities like off-grid camping. Users also appreciate its overall performance and power output. Some customers have expressed a desire for more port selections and the inclusion of solar panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 570 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must have on camping & wilderness.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super compact & light. Great product for every man who’s going to go to the camping or wilderness. To charge my old iPhone 12 Pro you use 3-5% battery per 1 charging. Immediately charging on 100W solar panel exposed on Californian sun in September.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice battery pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, solid design. Not sure why they call it a Solar Generator though - it's just a battery pack with outlets and an inverter. I guess you can get a solar panel to charge it with, but I would only do that if I were going to be camping where there isn't an electrical outlet to use to charge. I think it will serve my purpose very well - to power a telescope tracking mount. I got what I think is a really good price, but if I had thought about it/read up a little more, it probably would have been better to get the newer model that uses the Fe battery since they seem to last longer. The standard Li-ion battery will probably last me a few years, though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this camping and it was great! Lasted the whole 4 day trip and still had some. Used it for phones, mattress blowers, tablets, small cooler

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Dear customer, thank you for your fantastic 5-star review! We're thrilled to hear that your Jackery power station lasted through your entire 4-day camping trip with power to spare! It’s great to know it kept all your essential devices running smoothly. If you have any more adventures planned, we’d love to hear how Jackery continues to support your outdoor experiences. Happy camping! Please don’t hesitate to contact us if there’s anything else we can assist you with (Customer Service Team: [email protected] / +1-888-502-2236, Monday to Friday, 9AM to 5PM PST). Warm regards, Jackery Team Jackery

  • Pros mentioned:
    Battery life, Power output

    Rated 5 out of 5 stars

    Amazing little powerhouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little powerhouse kept my multicolored camp tent lights going all night long, and still had juice for my phone charging, and air up air mattresses with pump. Amazing little tool. I actually plugged in 2 box fans and was only at 150watts (75watts x's 2 fans). I almost bought a second one. Will look into a solar panel as a next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    powerful but only for laptops and phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS pretty good does the job! if you have a laptop or phone needs to charge this product would work!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Great Size & Practical Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just took it on our trip to Disneyland since my dad just finished cancer treatments and needed to take a mobility scooter. It fit nicely in the little locked storage box on the back and came in so handy - we charged our cell phones on it and then at lunch he charged up the scooter. It gave it a nice charge to finish the day. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jackery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, comes in handy during blackouts great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic for when the power goes out and Best Buy delivered quickly ! thank you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Backp generator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in case of power outage and for camping.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It holds a charge for a long time without needing to be recharged.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best business buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This powerhouse powers my Photo Booth on the go amazingly. Making my business go anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Jackery so convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Jackery, cuz I love it so much! Our power goes out frequently, and it is perfect for when you want to power a few things without turning on the generator. Also good for when you are away from the house and need power.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Definitely recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Light and easy to use. I leave it in our van for emergencies.

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Good and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of outdoor markets and need to set up my tent with lights. This will keep them powered the whole day, plus I am able to charge my phones. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME generator! I was a lil disappointed because I thought it came with the solar panel! But overall it's a life saver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for outdoor trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, took it camping and used it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good with improvement suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Weight: light enough for this arthritic old lady to carry, Only negative so far: like so many products, for some reason they make the on/off/control buttons the same color as the background (black on black) making it hard to see where those buttons are, improve by making it easier to see these buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerbank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product i live in my car so its vary handy is buy a 2nd one if i has thw money

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Reliable Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable battery. Got a 100w solar panel too and it is fun to optimize my daily electricity use. The battery feels sturdy and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Battery Pack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every weekend when I hunt and it’ll never drop below 60%. Great battery back and would recommend

    I would recommend this to a friend
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