Customer Ratings & Reviews
- Model:
- JE-300B
- SKU:
- 6549215
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Explorer 300 Plus Portable Power Station for its sufficient battery life and portability. Users appreciate its power output, overall performance, and value, especially when on sale. The device is also praised for its lightweight design, compact size, informative display, and functional app. There were no CONS mentioned about the product.
This summary was generated by AI based on customer reviews.
Great charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found for the price and quality this Jackary charger is well worth the money
I would recommend this to a friendBattery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good the product was good for extra charging for long distances
I would recommend this to a friendGreat purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this for my business as I require electricity while I’m doing outside events.
I would recommend this to a friend- Pros mentioned:Power output
A helpmate for extended power outages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to help maintain communication in the event of an extended power outage. In trial, it does what we expected of it.
I would recommend this to a friend Jackery Explorer 300
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute must buy. With this device, you can power multiple devices for 2-3 days. Attach the solar charger and be able to have power wherever and whenever conveniently. Fully charged with provided wall charger approx 2 hours.
I would recommend this to a friend- Pros mentioned:Battery life
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for what i needed it for. Still had plenty of battery left when I'm done doing my events
I would recommend this to a friend - Pros mentioned:Portability
Camp Companion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is perfect for charging cameras and devices while camping. Great charge time using the solar panel! Small and durable for rough situations in the mountains.
I would recommend this to a friend Exactly what it says on the tin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You know what, this does what it's supposed to, and it does it well. It's not the cheapest way to go, but it's reliable, and when the power is out that's what you need.
I would recommend this to a friend- Pros mentioned:Portability
Best little power station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a part of the Jackery products a lot is expected and it did not let me down. Serves very well its purpose for all my needs. Love its portability.
I would recommend this to a friend I am taking advantage of the sun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a little getting used to on receiving solar energy and disbursing to devices but it’s an amazing device.
I would recommend this to a friend- Pros mentioned:Overall performance
Powaa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one last year for camping, loved it, so bought 2 more.
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good only but I took big one thanks for your valuable feedback
I would recommend this to a friend- Pros mentioned:Portability
Good for any outdoor event!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my jackery. It's the best for any outdoor activities.
I would recommend this to a friend Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Definitely worth the money. I wish I had purchased it sooner.
I would recommend this to a friendBrand response from Jackery
Posted .Hi Adam, thank you for your sharing! It is our pleasure to provide the best service for you. Please feel free to let us know if you have any further questions. Thanks.
Nice for outdoor lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product, as I don’t have power outdoors, I used it for Halloween lights decoration and I am planning to do the same with Christmas
I would recommend this to a friendGreat product but BestBuy repeatedly sent bad item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy first sent me me Jackery Explorer 300 Plus but the USB-A didn’t work. After contacting frequently with BestBuy over chat a replacemnt order was placed. Received the replacmnet item today same model as previously ordered, but this item is missin DC to UBS-C adapter. I can’t charge this generator via solar panel without this adapter.
No, I would not recommend this to a friendBrand response from Jackery
Posted .Dear customer, thank you so much for purchasing the E300Plus and sharing your feedback with us! We sincerely apologize for the inconvenience you encountered during your purchase process, especially regarding the missing DC to USB-C adapter. To resolve this issue as quickly as possible, we recommend that you contact BestBuy's customer service and inform them about the missing adapter, so they can assist you in getting the necessary part to charge your generator via solar panel. If you encounter any difficulties while communicating with BestBuy or need further assistance from us, please feel free to contact our customer service team. We will do our best to help ensure a smoother experience for you. Thank you again for your patience and understanding, and we hope the issue is resolved quickly so you can enjoy your product (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team
My Jackery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best review i can give on this purchase of my Jackery is they promised to have it here by a certain day. And they did!!! 100%
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hype around this product is extremely overdone. It hardly will run a common floor fan. I hope it will run a table lamp with a power outage, I honestly would never buy anything Jackery again.Even their support staff talks down to you like wondering why you would question them
No, I would not recommend this to a friendBrand response from Jackery
Posted .Hi,
We’re sorry to hear about your experience and understand your frustration. The E300 Plus is designed for lower-wattage devices, such as lamps, phones, and small electronics, and may not be able to run high-wattage appliances like some fans.
We’d like to help ensure your unit is functioning properly and answer any questions about its capabilities. Please contact Jackery directly so our support team can assist you:
📧 [email protected]
📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)
We appreciate your feedback and hope we can help improve your experience.
Not as good as previous model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also own an older 300 watt hour Jackery which turns out to be much better than this new and I assumed improved model. For the same load, this new model drains much faster. There is also a blinking light inside the housing that is annoying at night and shines through the ventilation. DC charging appears to be limited to 28 watts as I've not seen higher, so a pain to charge off my solar system. For those with household AC, it does charge faster. I wish I could turn off the Bluetooth and wifi icons as I have no uae for these. Disappointed. I'll try to sell it for half what I paid.
No, I would not recommend this to a friendBrand response from Jackery
Posted .Dear customer, we sincerely appreciate your feedback and are sorry to hear that our new model did not meet your expectations. Regarding battery performance, power consumption may vary depending on the specific load and usage conditions. If you’re experiencing faster-than-expected drainage, we’d be happy to help troubleshoot and optimize performance. Additionally, we appreciate your feedback on the blinking light and charging limitations, and we will share your concerns with our product development team for future improvements. If you need any assistance or have further questions, please feel free to reach out to our customer service team. We are here to help and would love the opportunity to improve your experience (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still have my first jackery 300 explorer and this new 300 I purchased can not compare to my old one. They are both 300, but my older model 2 USBs 2 ACs and a 12v with cover on it, easy display and it doesn't turn off while my very low watt fairy lights are connected. This new one will not stay on if the watts being used are low. I don't understand why.
No, I would not recommend this to a friend
