Customer Ratings & Reviews

Works perfectly for what i needed it for. Still had plenty of battery left when I'm done doing my events

This unit is perfect for charging cameras and devices while camping. Great charge time using the solar panel! Small and durable for rough situations in the mountains.

Being a part of the Jackery products a lot is expected and it did not let me down. Serves very well its purpose for all my needs. Love its portability.

It takes a little getting used to on receiving solar energy and disbursing to devices but it’s an amazing device.

Bought one last year for camping, loved it, so bought 2 more.

It’s good only but I took big one thanks for your valuable feedback

I love my jackery. It's the best for any outdoor activities.

Great product. Definitely worth the money. I wish I had purchased it sooner.

Really nice product, as I don’t have power outdoors, I used it for Halloween lights decoration and I am planning to do the same with Christmas

BestBuy first sent me me Jackery Explorer 300 Plus but the USB-A didn’t work. After contacting frequently with BestBuy over chat a replacemnt order was placed. Received the replacmnet item today same model as previously ordered, but this item is missin DC to UBS-C adapter. I can’t charge this generator via solar panel without this adapter.

The best review i can give on this purchase of my Jackery is they promised to have it here by a certain day. And they did!!! 100%

I also own an older 300 watt hour Jackery which turns out to be much better than this new and I assumed improved model. For the same load, this new model drains much faster. There is also a blinking light inside the housing that is annoying at night and shines through the ventilation. DC charging appears to be limited to 28 watts as I've not seen higher, so a pain to charge off my solar system. For those with household AC, it does charge faster. I wish I could turn off the Bluetooth and wifi icons as I have no uae for these. Disappointed. I'll try to sell it for half what I paid.

I still have my first jackery 300 explorer and this new 300 I purchased can not compare to my old one. They are both 300, but my older model 2 USBs 2 ACs and a 12v with cover on it, easy display and it doesn't turn off while my very low watt fairy lights are connected. This new one will not stay on if the watts being used are low. I don't understand why.

A useless brick- picked it up from Best buy with 28% charge, charged it up to 90%, left it sitting inside a perfect regulated indoor temperature for 2 days, went to use it and it was at 1% and nothing would turn on now it won't charge or anything and gives an error code of an internal battery failure. Worst timing possible had to change all my plans- jackery support is garbage. Now I know the brand to absolutely not go near Jackery. Next on to Eco Flo and bluetti.

It works as it was intended to do.. and does a very good job at it too... recharges quickly, and is ready for another job..

If I could give a zero, I would. Not for the product, but for Best Buy. If something you buy doesn't work out, you now only have 2 weeks to return or request a price match. Unless, of course, you buy their membership. Then you get 60 days. Total fail on the customer experience side. They've now been successful at alienating long-time loyal customers who previously liked shopping at their stores. No more. I'm done and cancelling my Best Buy Credit Card. There are plenty of retailers out there who would love to accept my money for purchases.

Very slow charging.not what I would recommend.I had a price adjustment they never said it could not be returned with a $10 adjustment.should have just returned and had them re ring it.another makes me upset with bestbuy itself.definately not the same quality as my Goal Zero.

I love to fly my drone and do it for a hobby as well as professionally. The problem was I was always running out of battery power before I wanted to be done shooting. Instead of buying a bunch more batteries, I figured why not get one of these portable power stations to charge my batteries on the go and then I will never miss a beat! Right out of the box you can tell the build quality on these is extremely solid. They definitely don’t cut corners and have safety and quality in mind. It’s a tank, and I am sure it could be bouncing around in my car, getting some dirt on it and it would still work perfectly! I am pretty certain I will be using this for many years to come! It came to me with about a 40% charge and it took me a little over an hour to get it fully charged back up. So I would bet from totally dead it would only take 2-3 hours to get it fully charged. On the front of the unit there is a cigarette lighter port, 3 USB ports (2 of them are USB-C) and a regular power outlet. There is also a really bright flashlight that will run off the battery as well. When you power it up the display will come on and give you the percentage the main battery is charged and then also will give you the input and output wattage as well. You can also connect this to an app on your phone to get more valuable information about the unit. Now lets get into what’s really important, the performance! I have a high end drone that takes pretty big batteries. I was very skeptical that this thing would be able to charge them as fast as I can when I plug my charger into a regular outlet. Boy was I wrong, they charged just as fast! Now if I only have 3 batteries with me, I can have 2 on the charger when I am using one in the drone and get a LOT more time to be out flying without having to be near my homes power outlet. Just for fun I tried plugging some other things into it to see how long they would run. First I tried my 65” TV. I was surprised that this battery was able to run the TV for a little over an hour! Then I plugged in just a regular box type fan and that was using basically 10% battery per hour. So if you had a power outage overnight, you could still have a fan on to keep you cool and keep your phone charging at the same time! There is also an optional solar panel you can get to plug in to the unit if you are out in the wilderness camping or something and you don’t have access to an outlet to charge it. Overall, I was extremely impressed with this little box. Its smaller than a lunchbox, but packs a powerful punch! I would highly recommend it if you are looking for some portable power!

To begin, this is not my first Jackery. I have two other older ones. They are all awesome and I really believe everyone should have one. It’s the kind of thing you don’t realize you need until you need it. This new Explorer 300 Plus is a modest upgrade to earlier models. The display is much nicer and easier to read. Also, it provides more information. Once it’s fully charged, it seems to go forever. Much of the advertising points out its outdoor use for camping and such. And it is indeed very handy for that. But I think this is a great device to keep ready to go at home for power outages. Its handy for use in locations where you might need occasional power usage but don’t want to run and extension cable. With a household plug and usb (and usb-c) it’s uses at home are endless. This new version can now be connected to your phone by Bluetooth and Wi-fi with the Jackery app. I must admit, I was a bit puzzled as to why I would need to use this app. But, it is handy to be able to check the remaining charge and how much of a power draw your connected devices are pulling. Not to mention you can control the insanely bright built in light from the app as well. The 300 is small enough to take anywhere, and powerful enough for more than you realize. And keep in mind that Jackery is a great name in portable power. Highly recommended!

I have never owned any Jackery products before, but I was extremely interested in the Explorer 300 Plus Portable Power Solar Generator. Living in a hurricane area, there could be instances where having a solar generator could be useful. Even if I never used it for that, I could use it for camping or other times when the power may be out for a while. I found the product worked well, but it did not quite live up to everything I hoped. Straight off the top, the biggest issue was calling it a solar generator. While that is technically true, it would be more correct to call it solar generator ready. It will work fine, but you will need to purchase solar panels to truly make it a solar generator. Without it, you will need to plug in to an AC outlet to charge. This is fine unless the reason you need the generator is that you have no power to begin with. That being said, the unit itself is a very sturdy design. It has a built-in fold-down handle which makes it easy to carry with you. It weighs less than 10 pounds so it shouldn’t be too much of an issue taking it with you while camping. It is only about 6 inches x 9 inches x 7 inches making it fairly small. But you will need to charge it fully before you take it with you. To get a full charge from 0 power takes about 2 hours plugged in. The outputs are adequate. The system comes with several outputs including a cigarette lighter style output, a USB-A 15 W output, an AC 120V output and 2 USB-C outputs. I would have liked to have had another USB-A output, but this is workable. There is also a built-in light on the generator. The light is powerful enough to light up an area if needed. The light also doubles as an emergency beacon. It will flash three short bursts followed by three long bursts and repeat. This could be helpful if someone was looking for you. The unit is rated at 288Wh of power. Depending on the type of equipment you hook up to it will determine how long you will get on a charge. If you do take it camping, you should easily be able to charge your phone, charge a drone, maybe hook up a portable projector, or even use a laptop for a bit. It is not going to run a bunch of high-power use appliances though. And if you do not have the solar panel attachment, whatever power you take with you is all you will get. There is a companion app that allows you to hook up your smartphone to monitor how much power is still available and manage some other power settings. I thought the app did well with what it was supposed to do. In the end, I felt like I really wanted the solar panel to make this complete. All said, the system works great. It is a portable unit that will work great if camping for a night or two at most. But at home, I will just plug up my devices while I have power. If an emergency were to come, this generator will not last long without a solar panel. This limits the use to tailgating at football games and short camping trips. These are great causes, and this will work great for that. I do recommend this device for these situations, but I must point out what is missing in case you want more.