Customer Ratings & Reviews

It works as it was intended to do.. and does a very good job at it too... recharges quickly, and is ready for another job..

A useless brick- picked it up from Best buy with 28% charge, charged it up to 90%, left it sitting inside a perfect regulated indoor temperature for 2 days, went to use it and it was at 1% and nothing would turn on now it won't charge or anything and gives an error code of an internal battery failure. Worst timing possible had to change all my plans- jackery support is garbage. Now I know the brand to absolutely not go near Jackery. Next on to Eco Flo and bluetti.

Very slow charging.not what I would recommend.I had a price adjustment they never said it could not be returned with a $10 adjustment.should have just returned and had them re ring it.another makes me upset with bestbuy itself.definately not the same quality as my Goal Zero.

If I could give a zero, I would. Not for the product, but for Best Buy. If something you buy doesn't work out, you now only have 2 weeks to return or request a price match. Unless, of course, you buy their membership. Then you get 60 days. Total fail on the customer experience side. They've now been successful at alienating long-time loyal customers who previously liked shopping at their stores. No more. I'm done and cancelling my Best Buy Credit Card. There are plenty of retailers out there who would love to accept my money for purchases.

I love to fly my drone and do it for a hobby as well as professionally. The problem was I was always running out of battery power before I wanted to be done shooting. Instead of buying a bunch more batteries, I figured why not get one of these portable power stations to charge my batteries on the go and then I will never miss a beat! Right out of the box you can tell the build quality on these is extremely solid. They definitely don’t cut corners and have safety and quality in mind. It’s a tank, and I am sure it could be bouncing around in my car, getting some dirt on it and it would still work perfectly! I am pretty certain I will be using this for many years to come! It came to me with about a 40% charge and it took me a little over an hour to get it fully charged back up. So I would bet from totally dead it would only take 2-3 hours to get it fully charged. On the front of the unit there is a cigarette lighter port, 3 USB ports (2 of them are USB-C) and a regular power outlet. There is also a really bright flashlight that will run off the battery as well. When you power it up the display will come on and give you the percentage the main battery is charged and then also will give you the input and output wattage as well. You can also connect this to an app on your phone to get more valuable information about the unit. Now lets get into what’s really important, the performance! I have a high end drone that takes pretty big batteries. I was very skeptical that this thing would be able to charge them as fast as I can when I plug my charger into a regular outlet. Boy was I wrong, they charged just as fast! Now if I only have 3 batteries with me, I can have 2 on the charger when I am using one in the drone and get a LOT more time to be out flying without having to be near my homes power outlet. Just for fun I tried plugging some other things into it to see how long they would run. First I tried my 65” TV. I was surprised that this battery was able to run the TV for a little over an hour! Then I plugged in just a regular box type fan and that was using basically 10% battery per hour. So if you had a power outage overnight, you could still have a fan on to keep you cool and keep your phone charging at the same time! There is also an optional solar panel you can get to plug in to the unit if you are out in the wilderness camping or something and you don’t have access to an outlet to charge it. Overall, I was extremely impressed with this little box. Its smaller than a lunchbox, but packs a powerful punch! I would highly recommend it if you are looking for some portable power!

To begin, this is not my first Jackery. I have two other older ones. They are all awesome and I really believe everyone should have one. It’s the kind of thing you don’t realize you need until you need it. This new Explorer 300 Plus is a modest upgrade to earlier models. The display is much nicer and easier to read. Also, it provides more information. Once it’s fully charged, it seems to go forever. Much of the advertising points out its outdoor use for camping and such. And it is indeed very handy for that. But I think this is a great device to keep ready to go at home for power outages. Its handy for use in locations where you might need occasional power usage but don’t want to run and extension cable. With a household plug and usb (and usb-c) it’s uses at home are endless. This new version can now be connected to your phone by Bluetooth and Wi-fi with the Jackery app. I must admit, I was a bit puzzled as to why I would need to use this app. But, it is handy to be able to check the remaining charge and how much of a power draw your connected devices are pulling. Not to mention you can control the insanely bright built in light from the app as well. The 300 is small enough to take anywhere, and powerful enough for more than you realize. And keep in mind that Jackery is a great name in portable power. Highly recommended!

I have never owned any Jackery products before, but I was extremely interested in the Explorer 300 Plus Portable Power Solar Generator. Living in a hurricane area, there could be instances where having a solar generator could be useful. Even if I never used it for that, I could use it for camping or other times when the power may be out for a while. I found the product worked well, but it did not quite live up to everything I hoped. Straight off the top, the biggest issue was calling it a solar generator. While that is technically true, it would be more correct to call it solar generator ready. It will work fine, but you will need to purchase solar panels to truly make it a solar generator. Without it, you will need to plug in to an AC outlet to charge. This is fine unless the reason you need the generator is that you have no power to begin with. That being said, the unit itself is a very sturdy design. It has a built-in fold-down handle which makes it easy to carry with you. It weighs less than 10 pounds so it shouldn’t be too much of an issue taking it with you while camping. It is only about 6 inches x 9 inches x 7 inches making it fairly small. But you will need to charge it fully before you take it with you. To get a full charge from 0 power takes about 2 hours plugged in. The outputs are adequate. The system comes with several outputs including a cigarette lighter style output, a USB-A 15 W output, an AC 120V output and 2 USB-C outputs. I would have liked to have had another USB-A output, but this is workable. There is also a built-in light on the generator. The light is powerful enough to light up an area if needed. The light also doubles as an emergency beacon. It will flash three short bursts followed by three long bursts and repeat. This could be helpful if someone was looking for you. The unit is rated at 288Wh of power. Depending on the type of equipment you hook up to it will determine how long you will get on a charge. If you do take it camping, you should easily be able to charge your phone, charge a drone, maybe hook up a portable projector, or even use a laptop for a bit. It is not going to run a bunch of high-power use appliances though. And if you do not have the solar panel attachment, whatever power you take with you is all you will get. There is a companion app that allows you to hook up your smartphone to monitor how much power is still available and manage some other power settings. I thought the app did well with what it was supposed to do. In the end, I felt like I really wanted the solar panel to make this complete. All said, the system works great. It is a portable unit that will work great if camping for a night or two at most. But at home, I will just plug up my devices while I have power. If an emergency were to come, this generator will not last long without a solar panel. This limits the use to tailgating at football games and short camping trips. These are great causes, and this will work great for that. I do recommend this device for these situations, but I must point out what is missing in case you want more.

Needs an adapter from another company to link the solar panel and my main unit only took a charge for 4 days.

The Jackery Explorer 300 is a nice light weight charging station. Mine does not have a solar panel for charging but if you were camping, this is something that you would need to add. It has AC output,USB A output, two USB -C Outputs, Car port, AC input , DC input. When mine arrived, I saw the instructions for downloading the app. I wasn’t sure why you needed an app since during a power outage, my cell phone won’t work & I don’t have WiFi. Or if you were camping in a remote place , you wouldn’t have WiFi. But I guess the app is good for when you are charging at home & are too lazy to get off the couch to check the charging activity. I finally found the manual & that made more sense This device would be nice for when you need to power electric tools in the yard or if you were in a remote location. It would be good during power outages to charge your cell phone. It is portable enough that you could carry it in your car. Mine did not come with the adapter to charge in your car but that is an add on that would be handy. Once charged, I am not sure how long it holds the charge since power outages can be unpredictable.

The Jackery Explorer 300 is a portable battery pack that can provide power to charge your technology and power small electrical items when you have experienced power outages or emergencies. We are outdoor people, My family spends time camping, boating and traveling as much as possible, but my teenage kids think they have to have their music and phones at their fingertips at all times. This Jackery Explorer has come to the rescue more than once. When fully charged, this unit can provide about 288 wh of extra power to charge those devices you can't or think you can't live without. We keep this unit charged using the included power cord so it is available is there everis a power interruption or some other issue that backup power is needed. There are two USB C outputs and one USB A output on this particular unit. There is also an AC output that can provide up to 300 watts of power. This isn't enough to operate power tools, but it is certainly enough to power radios and to charge phones and laptops with their charging blocks. There are a number of safety features like low temperature and high temperature shutoff and the LCD display gives you all the information you need to track what is going on with the Jackery and how much power is being used and how much is left. The Jackery has the ability to stay charged using the available solar panels. You can buy these separately, but if you spend time away from civilization, you should go ahead and buy the kit that includes the solar panels. I don't have the panels, so I can't say how efficient they are, but if I had it to do over, I would have bought the unit with them just to have that as an option. I find this to be a great unit and a great buy! It is something that we use often when we are away from home and something everyone needs to think about now that we use our phones to stay up to date on what is going on in the world.

This tiny device worked well - but 2 stars only Becos it shuts off after certain period of time. I have already adjusted/ verified battery settings. Not luck

One of the first things you notice about the Jackery Explorer 300+ solar generator is the weight. While it comes with a hefty handle, and the body in and of itself seems rugged enough to toss in the back of your truck for a long weekend of camping, the weight is equivalent to a fully stocked cooler. Inside the box are the solar generator itself, a USB-C connector cable to connect to the solar panels - which are not included - and an orange cord used to connect the generator to AC power as well. I want to re-state that incase you missed it: the solar panels are not included on this version. The only way to charge it unless you purchase the solar panels is to plug it directly into AC power. The stand-alone 100W solar panels cost as much as the generator itself, so plan accordingly. You could probably use any regular extension cord to connect the generator to power to charge it, You’d probably want to stick to the device cords themselves. There is no case or bag, or way to attach the cables beyond the ports themselves, so that may be the next item on your wish list to procure if this solar generator is on your radar. You may also want to make it a padded bag as these are lithium ion batteries, and unnecessary jostling is probably to be avoided. The box itself has inch-thick padding so I suppose you could use the cardboard box as a case for as long as it survives. Along the same lines, the manual points out that you will not want to have the solar generator exposed to direct sunlight, as the temperature fluctuations would be detrimental to the battery's health. The three-year warranty on device is a nice plus, and like most utilitarian things, it comes with a few extra ports which you will probably never use. The flashlight being a good example, with the device’s weight you will be unlikely to want to use it as a flashlight. The inclusion of a single USB-A port, and two USB-C ports, one capable of input or output charging, a car adapter, and an AC 120V output are all good considerations. The display tells you how long until full charge is reached on the generator, percentage of the battery, and how much output you’re using and how long it will last. So far on a single AC charge (which took 1.3 hours from 30%) the battery was able to charge my iPhone, my MacBook Pro, and a few other devices and had significant power left over. The app itself was pretty interesting and also tracks power usage and charging status. All in all: this thing is heavy and unwieldy, unsuitable for hiking long distances with it... and most of the imagery rightfully shows a support vehicle nearby. Unless you need an additional unit, skip this particular product and go for the one that includes the solar panels.

Hello friends this is my review and opinion of the Jackery explorer 300 plus. I like this unit for a battery back-up but i do have a small problem with this exact model. This model does NOT come with a solar panel to charge it up. One can be purchased extra from BB that is 100 watts for an extra 250 dollars. However on the box Jackery still calls this a solar generator. Im not a lawyer but in my opinion this is kinda false advertising. Jackery makes other models that have a bundle with the solar panel in the box with it. That would be a solar generator in my opinion, because it comes together. But im sure noone cares what my opinion is anyway. As far as the rest of the Jackery review I have to say everything else is great! This battery back-up does exactly what it says it can do and a little more. I tested this little guy first by recharging my cell phone, which is what a lot of folks would probably do with it. And i can say that it took only 4 percent of battery to recharge my phone. Which would lend me to believe that this unit can recharge my phone about 25 times before it is empty. Jackery says that this unit can push out a total of 2.5 amps in A/C output. I will tell you that i tried this up to 5.5 amps with a saw. Surprisingly it pushed the saw fine. So this unit can output a little more power than rated. Thats good, normally companies overestimate there products not underestimate them. I believe that the Jackery battery back-up will be a nice addition to my emergency preparedness kit. I just cant in good conscience give it five stars if it doesnt come with a solar panel, but says its a solar generator. I do like it and would recommend it though, and better yet maybe get the package deal instead .

This little device is absolutely great for backing up a home office, or small electronics (like phones) and computers if you're traveling. It's durable, it's not too heavy, and has a bright readout to let you see the device status. There's even a built in light for navigating a dark room during a power outage or providing some light during a camping trip in the evening. The battery also charges extremely quickly on the included AC adapter. The one downside is that there simply aren't too many output options on this device. You get one USB-A,.one USB-A, and one standard wall plug. These all provide excellent and fast power backup (even though the USB A caps out at 15W), but these options are the limit of what you can charge or power simultaneously. If you're with a group,. you're taking turns. If you're powering the family cellphones or working at home during an outage (I was), this device will cover your needs. The option n to recharge via solar is a nice bonus, but the base model does not come with an included panel. Multiple online sellers offer 40W panels, though, and you can check compatibility with this device pretty easily. The amount of power provided, especially for such a diminutive unit, is pretty impressive. I couldn't get it to drop below 50%, powering a laptop and cellphone being used as a WiFi hotspot for an entire workday. The power capacity will not leave you disappointed, and the excellent and bright readout panel will always let you see how much charge you have left. Strongly recommended for anyone who endures regular weather-related power outages and solo or small group campers. The only thing holding back a perfect five-star rating is the absence of more outputs and connection options on the battery. This isn't a deal breaker, since the device works brilliantly, but users looking for something that can be shared more easily might want to look at an option with more outputs. Also, users should be realistic in their power supply expectations. If you want something that's going to run appliances for half a day, you're going to need something with more capacity. But this is the perfect replacement for the collection of portable batteries we've all built up over time, and this is a must-buy for anyone who works at home and needs to stay connected.

When you look to get the newer model, you expect it to be better than the previous in some way. Sadly this model doesn't deliver. The lesser version Jackery Explorer 300 seems better and potentially more useful than this Explorer 300 Plus. The only thing I like about this is it's foldable carry handle. This unit comes packaged with a heavy duty power cable and USB-C to 8mm adapter (since they did away with the 8mm input from the old one). Unlike the old version, this has 5 less watt hours of charge, 1 less AC outlet, 1 less USB-A outlet, no cover for the 12v car adapter, and weighs 1.25Lbs more. What this model has is a second, more powerful, 100w USB-C port that doubles as a solar charge input. So, if you're using the solar panel to charge the unit, you're stuck with the second, 15w USB-C port. You also get an extra 100w of peak power and a faster charge up time. I'm wondering how you can take this camping or use it outdoors for any extended period if it has no water protection. Save your money and get the previous model, unless you really think you need that extra USB-C port at the expense of everything else.

I already have a Jackery portable generator, in fact it is a very similar model to the Explorer 300 Plus Solar Powered Generator I am reviewing here. I bought it out of necessity more than need. I use a CPAC and we had a power outage the day before a major event for my work. I needed to be on my A game and when the power went out I was done. No back up way to run my CPAP, which left me with no way to get a good night of sleep. I powered through the next day the best I could, but when I got home I ordered a Jackery Generator as I was never going to be put in that situation again. When I saw this model though, I was excited about the solar power option. I see that some people complain about it not coming with the solar panels? Well it saws that on the box so I am not sure what the complaining is about. There is no false advertising, but I do agree that it would be nice if it came with them. I am sure you can buy a package deal somewhere, but this was not that somewhere. I still like it because it has the option to use solar power, and therefore this is an awesome option to take out into the field for camping or any other outdoor activities. So again, the big pull for this one is the option to be able to recharge it on the go via solar. But there are other things you need to consider when you take a look at this product. First off, is it what you need for the task you have at hand? This is one of their smaller generators, so know that there are other options that can supply a lot more power for longer time periods. For me, this is just what I needed. At just over 8 pounds it is very portable and easy to carry. If you plug it into your outlet, it takes about 2 hours to fully charge. I say that is fairly accurate, as I tried it from a dead battery and it was just under that mark. Solar powered it will take about 9-10 hours to charge, which I have not verified as of yet. The maximum battery life is rated at 46.4 hours, which I also have not verified yet. In this small of a package though, it think it is a pretty good output and more than enough for what I need. And it is an even better return for the 2 hours of charging you take to get it to 100%. The front of the generator has a really bright flashlight which is a nice surprise. There is one standard plug in as well as one USB-A and two USB-C plug ins. It has a digital display to see where you are as far as the battery, and there is also a car (old cigarette lighter) plug in port on the front as well. Plenty of options for you to choose from, just not multiple of the same options. However, if you upgrade to a larger model you will see a lot of duplicate ports. Since most things are going to USB-C anyway, two ports of that is sufficient. I would have liked to have an additional standard plug in though. I could not be happier with this generator. No, it will not power your house, but it will power or charge a variety of devices for you at once. I highly recommend this to anyone that has a need for it, and it is a great emergency back up item. I love it and my older version of it. Cant say enough good things about it.

This is a decent power station for low watt power needs in emergencies or for camping/tailgating. Not too heavy at about 8lbs. Integrated USB ports makes charging most devices and modern laptops a breeze. From a home power outlet and using the supplied 120v heavy cord, it'll recharge from 25% to 100% in just over an hour and 15 minutes. You can also recharge it from a vehicle outlet or solar panel. Solar panel not included. Will run a CPAP/BiPAP for 8 hours with no problems, provided you disable any heating elements like heated tubing or humidifier. Depending on your machine's power draw and how long you sleep, You might get 2 nights out of it. My main gripe is that this is advertised and packaged as a "Solar Generator", however solar panels are sold separately. It's also pricey compared to others with a higher wattage rating, so you're paying for the name. At max load, it's rated as only lasting about an hour. Most people wont use it at max load. Recommend testing it prior to any emergency uses so that you know how long it will last and how many devices you can connect.

I really appreciate the Jackery Explorer 300 Plus Portable Power Solar Generator. It is a handy device. I actually used this to keep our modem and router powered recently when our power went out for a few hours. We also use this for camping. We have a powered cooler, and this keeps it nice and cool. Unfortunately, I don't have the solar charger adapter for it, but I may add that soon. Of course, it can also charge phones and other portable devices. It has USB charging ports and a standard power outlet. It also has a 12v port. There is an app, but the app is mostly useful for monitoring your battery levels. I have not discerned whether using the app results in more of a power drain (since it connects to WiFi an via Bluetooth). I would appreciate the ability to turn the Jackery off via the app, but I haven't found an option for that other than changing the auto shut-down timer (fastest auto shutoff is 2 hours). I appreciate that the power cable is heavy duty and appears to be weatherized for outdoor use. The Jackery takes about 2 hours to fully charge. Overall, I've been impressed. This is a handy device.

As a self-proclaimed survivalist, let me tell you that quality solar energy converters/generators are hard to come across. Enter the Jackery Explorer! This generator comes with a small solar panel that is moveable from the battery itself and has the ability to directly convert the solar energy to an AC wall charger, USB-A and C ports, and a car lighter port. At only 11 pounds, this is one of the lightest solar generators I have ever encountered, and we all know weight adds up when you’re carrying everything on your back for your trip. Along with this is the noise it creates while it is on, but it is actually pretty quiet, as far as generators go. The most interesting thing about this generator is the ability to connect to wifi or bluetooth through a phone app to control the battery! I have never seen anything like this before, and it was a pleasant surprise. Along with being waterproof, dust-resistant, and quick-charging (around 2 hours with an AC charging connection), this is a solid investment for an explorer who always wants to be prepared on their journey, wherever they go.

I use this every day. I charge it outside when the sun is shining. And it charges my phones (wife also) for 6 days. It will power other stuff like lighting and a small coffee maker.