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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 83 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers recognize the Explorer 300 Plus Portable Power Station for its sufficient battery life and portability. Users appreciate its power output, overall performance, and value, especially when on sale. The device is also praised for its lightweight design, compact size, informative display, and functional app. There were no CONS mentioned about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Pros mentioned:
    Power output
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Room for Improvement

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this was a bit sleeker than I imagined. Normally if it’s not a high priced tech item, the packaging leaves a bit to be desired. This was modern packaging for a modern era without a bunch of excess twists and plastic, which I appreciated. Packaging includes the battery, AC cable, a USB-C adaptor, manual, and instructions on downloading their app. Immediately rolling my eyes here at a tie-in app for a battery of all things but after playing with the app a bit, none of it seems to be necessary and you can use the battery without it. Your call on if you want to use it. Regarding the packaging though, it seems like Jackery just mass produced the same packaging for all their products despite what’s actually in the box. The external packaging on the box makes at least 1-2 references about this having solar powered capabilities, though of course there’s no solar panels included, nor does the battery have the ability to charge itself without those. Even on the internal packaging, the USB-C packaging listed that there was solar paneling inside, when in fact, there’s not. Very weird. Jackery does sell a separate battery with solar panels FWIW, and you can buy even larger solar panels separately from them, but to indicate on multiple points that this has solar capabilities when it doesn’t is such a weird decision. The battery itself has a nice, modern look with grey/black/orange tones and an LED display. The matte style coating on the paint tends to hold smudges/fingerprints quite well but not the end of the world. Battery weighs about 8-10lbs, the size of a medium bowling ball and has a carrying handle that folds up and down. The battery itself seems to operate great but my biggest question is… who is this for? Primarily in their advertisements and thinking about consumers, the portable battery would theoretically be ideal for outdoor use/camping, etc but it doesn’t indicate anywhere that it’s waterproof, nor does it appear to be as there’s external vents that clearly allow water easily to enter the battery. Going to the dessert? Sure. Going to a festival? Sure. Emergency backup for your car or outages in the home? Sure. Anywhere with snow or rain? Probably pass unless you’re able to keep this fully dry. The battery claims to last through 1500 cycles which is tons and can be charged in a normal wall plug, car adaptor (not included) or solar paneling (not included). Outputs include AC, USB-C, USB, and car output. There’s a light on the display that you can toggle on if using in the dark which is helpful. The LED displays include a battery power indicating if the device is being charged, charging something, a low battery mode that comes on when there’s 20% left on the battery, and an energy saving mode to limit consumption. Ultimately, it will limit all devices to no longer than 12 hours of constant charging as to not drain the battery. There’s also different temperature warnings if the battery gets too hot or cold, it’ll shut itself down and restore when back to normal. Even better is the entire LED display be setup to be always on or always off if you REALLY wanted to save power (though I doubt the LED display uses much anyway). All said, the battery seems to last a long time. I had it charge my phone and it barely made a dent in the power reserve, and I tested it on my air fryer to see if it could power that up, and it could. All in all, I was impressed by its power. In closing, this is a very fine product that has some room for improvement between the smudging, packaging, weather proofing, but certainly delivers when it comes to its key responsibility of charging/powering devices.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Power without solar?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was really excited to get my Jackery - Explorer 300+. I was planning on going camping over the weekend with my family and some friends. I was even more excited to show off my cool new toy and to bring something tech related that was of use for all of us. It worked well for us on the trip. We were able to charge up our phones and drive some power to devices using the electrical outlet port. I was so bummed out for one reason. This doesn't come with a solar panel. Let me explain. This may have been a "me being naive thing", but I really thought that it would come with the solar panel. Solar Generator is in the name! All the product pictures online show it in use with the panels. I didn't check the webpage for what contents are in the box. Again, might have been a me problem. I was just dumfounded. No where on the box does it say what is included in the packaging. I had to dig deep into the instruction manual to find out that the solar panel was not included. This is not the only reason why I am giving this product a 3/5. The companion app for this is lacking. I found that I had some issues in connecting to the Jackery often with my phone's app. Once I was able to get in and play around in the app everything was just so sluggish. My commands were sent with a 5-10 second delay. It was better to just press the physical buttons on the Jackery. Especially if you have to be within bluetooth range of the device to connect to the app. Would I recommend it to friends? Maybe? If I knew someone may be going out for extended periods and may need to recharge some more demanding electronics or needed a portable power outlet. For most of my friends group this is just a luxury toy that isn't practical.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Compact solid state power

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that I LOVE jackery, and own a few of their products. They are harnessing the latest developments in GaN and other technologies, as this particular power "generator" is smaller than the one I own that is a 240wh one, and this one is clocking in at 300wh. The flat top and the folding handle are also nice improvements. I've seen some designs that forgo the 12v charger, for more USB ports, or the input port, and this particular device still has the 12v "cigarette lighter" port. I would have preferred more USB to be honest. I also appreciate that it can now charge, and charge MUCH faster via a direct connection to 110v mains. The included power plug is the same standard connector as all computer power supplies, so if you misplace it, it's easy to replace. I do NOT care for this product being branded as a solar generator, when there is NOTHING solar about it, unless I purchase the optional solar panel. This branding/naming is a little weird. Even though I acknowledge that there isn't a good name for these in-between rechargeable battery/solid state generator products. Lastly, I appreciate that a 4mm to usb C adapter was included, which closed the loop for me on "where the heck do I even plug my solar panel into" as I happen to own one. This seems a bit unwieldy, and again I would have preferred a built in dedicated input port, rather than some multi tasking usb c ports. Definitely smaller and an upgrade from what's available, with some quirks.

    I would recommend this to a friend
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