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JAM - Live True Wireless In-Ear Headphones - Black-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 785 reviews

71%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Good Value for the Price!

    Posted
    Georgec
    • My Best Buy® Elite MemberElite Member

    Let me start out by saying that although my review starts out a bit negative, read all the way through til the end. I really think these are a great buy. I did a fair amount of research before my purchase, and mostly the reviews on these Jam Earphones was pretty positive so I decided to try them. Although at first I liked some of the features like the charging case and instant on capabilities, my problem almost immediately was that they would not stay in my ear! I wore them the first time just on a 3 mile hike, and the left ear fell out 4 times. I started using different tips to see if that would help. Wore them the next day to the gym. Same issue, left ear mostly would not stay in.The right side was also slipping out. I then decided to try and use the foam style, sold at Best Buy from a brand called Comply. Still no luck, nothing seemed to work. At that point I had decided I would return them and try something else. I really wanted to stay with a wireless type so Best Buy sells an over-the-ear type, but the reviews were mixed, mostly negative. Then I did some research on the proper way to wear these to see if maybe I was doing something wrong. Turns out I was. These are not typical ear buds, but rather ear headphones which apparently are worn differently. They must be inserted deeper into the ear, actually using two hands to gently pull down on your ear lobe, insert the ear phone and release the ear, forming a "seal" around the silicon tip. Now the downside to this is that there is an added bass to the sound, some people may find that annoying. The other is that it really cuts down on outside noise, so when you are out let's say jogging or bike ridding, you do not hear traffic noise as much. Some people may find that a bit annoying also. But I must say that they stay in place! Now maybe my ears are just such that fitting in was tricky, others may not have that problem, but as far as the quality, sound and blue tooth connectivity, excellent! I have not had any problems working out, ridding or running with them. Using Pandora and wi-fi at the gym works great. Playing my own stored music even better because you have an equalizer to adjust more treble and less bass if you like. Once you get used to the wearing method, they are really quite comfortable, sound awesome, and hold a charge for a pretty long amount of time. They were easy to set up, and the charge case is great, especially since it holds up to 10 recharges. I highly recommend giving these a try if you are tired of those annoying wires getting in the way, especially when working out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Impressive!!!!

    Posted
    Haphappy
    • My Best Buy® MemberMember

    So first off, I'm very picky when it comes to my sound. I'm not audiophile (pro) but I love my sound. I bought these with the expectations of returning them. I was only curious to see how simple it was to connect, the sound, the fit, ect. I was disappointed in the fact that I actually LOVE these Things. Outta the box, place them in the charging case, remove connect, 10 seconds.... Place in your ear, (this will take you a min to find that sweet spot.) BOOM! At first they made a bit of a crackling sound and I was like "Done, they're going back... then it stopped and the bass dropped with ZERO distortion! good mids, and highs...Sold!!! Crying now because I have another pair of $100 headphones I REALLY don't need. But these are PERFECT for the gym. I can wear a hat with out having to mess around with the ear hook that my PowerBeats3 have. I can wear glasses and a hat without the same issue mentioned a second ago. They fit perfect, they don't move at all... The only change in sound is when your bent over, doing pull ups, doing anything that requires any sort of facial distortion. Otherwise PERFECT! I bought these JAMS at 8:16pm and it is now 12:02am and I have 70% battery life, Ive had them plugged in my head the entire time listening on high levels, low levels. So far so good. The box says 3 hours of listening time, 30 hours with the included charging case. The downside. It has the buttons on each side of the speakers. You will most definitely pause your music or hang up on your caller if you adjust them in your ear because of the placement of the only button that exists on these headphones. Having said that, the only function the button has is, Pause, Take a Call, End a Call, Siri (or google, or whatever the android phones have) and Power. No volume, no skip, no repeat. In my opinion, its a SMALL price to pay for the comfort, sound quality, and convenience of these guys. Again, I am very picky with my sound. But I am thoroughly impressed with these JAM Ultra. BUY IT!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I would give these 0 stars

    Posted
    Mike
    • My Best Buy® MemberMember

    Okay, so the first thing that I need to mention is that I tend to purchase audio products rather often and purchase for all catagories, wired, wireless, true wireless and so on. Out of all of them, these have been the worst. I have no clue how JAM managed to screw these up so much to the point where I was convinced that the first pair I bought were defective, but no. The second pair I bought had the SAME EXACT ISSUES that I will talk about in a bit. Issue 1: Both buds are symmetrical. Now this wouldn't be too big of an issue if their design allowed a proper fit into your ear, but the problem being that because of their design, they will ALWAYS be uncomfortable because any or all of the plastic will be pressing up against the flesh of your ear which will cause ear fatigue very quickly, so minus points for that Issue 2: The connection. Usually this is the most important part of a true wireless headset, where the connection between the two earbuds and the source device must work effectively in order to provide the truly wireless experience.. Well, they managed to screw that up as much as the design of the earbuds. Somehow, they managed to put in Bluetooth radios that so incredibly bad, that they disconnect from the audio source every 10 minutes. I was working while attempting to listen to my music and podcasts, and every time they disconnected, I had to go to my Bluetooth settings of my phone, turn it off and on, then they would reconnect.. But I had to do that every 10 minutes. It didn't matter if I had it in my right pocket, left pocket or in a chest pocket.. I'm sure that if I duct taped it to my forehead it still would not have held a stable connection. And yes, this happened to BOTH of the earbud sets I purchased, exchanged and promptly returned, so it is NOT a defect, unless of course JAM Audio just happened to supply Best Buy with a bunch of defective earbuds. Issue 3: Audio quality. I can't comment too much about the audio quality because I simply couldn't listen to them long enough to make a judgement of the quality, but from what I COULD hear, they are bass heavy and muddy up the mids and highs, so think Beats level of audio 'quality' Simply put, no matter how cheap these things get, DO NOT BUY THEM. You will save yourself a lot of heartache and headache. Supposedly JAM Audio plans on launching the 'Life Free' true wireless earbuds in Fall 2019, I certainly hope they FULLY replace the Live True abominations.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing buds at a great price

    Posted
    SDizzy
    • My Best Buy® Elite MemberElite Member

    I have been in the market for "truly wireless" earbuds for quite a while now. I looked at some of the options but with the market so new, prices were upwards of $300 easy. I don't mind paying for quality but there wasn't a product out there that was time tested and if I was going to pay that much, I wanted to know it would last. I stumbled across the review of the IQ earbuds and was intrigued as an option to use them at work. Still at a cost of almost $300, I wasn't unsure if I wanted to make the investment. I noticed the Jam wireless earbuds in the "recommendations" BB was making and clicked on it. I was surprised to see a $100 pair of truly wireless earbuds on BB. I know there are many on Amazon but I'm sketchy of those this early in the game. Trust me, I have a pair of Taotronics earbuds I love that were extremely cheap. But again, this early, I want to stay away until the tech catches up. Enough about that, now onto the earbuds. Jam isn't exactly the premier speaker company so I was also skeptical if this would be any good. Because of the reviews and a youtube review I watched, I was sold on trying them. Especially because you can't beat them at this price. What sold me was 1) the price and 2) the case charges them additional 10x or something like that. Again... great for the price! I figured even if they don't sound good, I have a set of earbuds I could travel with and not need to charge up. Well.... I was wrong there. I charged them up, paired them to my phone, started spotify and selected the most bass heavy song I had on my playlist. It ramps up the sound so I kinda tilted my head sideways like.... huh.... them BAM. Bass, mids, lows... amazing. I was instantly impressed with the sound coming from these. Don't get me wrong, I'm no audiophile but I have used a range of headphones from extremely cheap to semi-expensive. I am pleased with this purchase and anyone in the market for some truly wireless buds should give these a shot. You won't be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for the price

    Posted
    Penny6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got these on sale for $79 which was reduced from the regular $99. I was surprised that these were as good as they are. I will say that they are a bit tricky initially to get used to. The fit was a bit of a problem initially but I read some other reviews then I replaced the rubber ear fitting with the second to smallest and voila, all of a sudden they would stay in my ears. The sound was a little muffled but the trick with these is to rotate them (turn up and down) as you insert and continue to adjust and the sound clears up. Some people have an issue with the range (about 20 ft with Bluetooth). I don’t really have an issue with this as I used these primarily at the gym. They stay snug and my bag stays close by so no worries. I know I’ve ventures further than 20-30 ft from my iPhone but still no issues. The sound is very good but quality is better with some of the more high end Bluetooth competitors. For me, I’m not looking for audiophile quality as I’m a gym rat and focused on my workout but I know bad sound and these aren’t bad at all. I replace IEMs often either due to loss, malfunction or other reasons. I usually don’t miss them if I need to replace them. I can honestly say I’d miss these as I’ve grown to like them so much. Remember, you can definitely find better but for me the price and performance are a sweet spot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding "Truely" Wireless Earbuds

    Posted
    cns1
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased a set of Beats X earbuds and while I liked their sound quality, they were not loud enough for me. I returned them and picked up the new JAM Transit Ultras. Wow, I am really please with these little babies! Pros: No wires -- I can move freely about the gym. Fit -- They fit snugly and comfortably into each ear. I wear them for two hours at a time with no ear fatigue and now loss in seal. Range -- Bluetooth 4.1 with outstanding range, I can go down stairs in my two-story home with no signal loss (and they don't cut out when I wear them while mowing the lawn either). Battery Life -- I've managed to achieve around 3.5 hours of use on a single charge and their charging and carrying case works flawlessly providing around 7 additional 7 full earbud charges and doubles as a backup battery for mobile devices. Sound -- Impecable sound with deep bass, low frequency response (achieved with an airtight seal). Excellent high-frequency sound (I use an EQ app) and the mids and highs are clean an accurate. Volume -- They get loud enough when using my Gear S2 that allows me to enjoy my workout with clear sound. Cons: No track/song search or volume control; but I don't need it since I use a Samsung Gear S2 for workouts and control those settings from my phone or tablet when not working out. I am totally satisfied with this product. I've owned the Samsung Gear Icon X, but the touch sensitivity and battery life forced me to return them (but they really did have a truly clear and spatial sound.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    Posted
    PR57
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have owned these earbuds for ~1 month. I was searching for a true wireless option to use for everyday use in the office, at home and in the gym. I compared various models including the AirPods and the various other earbuds on the market. I have to say the build quality is great and the sound quality is very good for me and my needs. The batteries have held up well and the charging case is well built and allows me to go for ~1 week or longer before charging the case. I was leery about how well they would stay in, but have not have them fall out once, I will say that over time, especially if you are eating/talking they start to feel loose. One quick touch to reposition and they are good to go. Taking phone calls works well, no background noise that others have picked up and sound quality is excellent. The ability to use one earpod, similar to many competitors, is a great feature while working, since when both earbuds are in they are very good at isolating external noise. I did purchase the warranty for $20 as a precaution since these are new to market. Warranty is not available on the AirPods through Best Buy. For comparison I have the Bluebuds X, Beats Solo Wireless, and various other corded earbuds. These by far are my goto for quick and easy to use listening device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just as good as the more expensive alternative.

    Posted
    Matthew
    • My Best Buy® Elite MemberElite Member

    I've had these a couple of months and I'm very happy with them. Excellent sound quality and functionality at a cheaper price than the big name brands. The earbuds fit snug in my ear and don't fall out. It has the initial feeling of if you were to stick your finger in your ear to drown out sound, so it feels a little weird... until you start playing the music. At that point it's like wearing an earplug with a speaker. I love to use just one and keep my other ear open so that I am aware of my surroundings. However, wearing both ears together is twice as awesome! The buds sit deep in the ear canal so high volume is not necessary. I've barely turned my device past 3 or 4 notches on the volume. I love that you charge the case, then the case charges the earbuds, and it can also be used for an emergency phone battery. The earbuds fit magnetically in the case, which is cool. I have had some issue with them randomly beginning to charge in the case, which makes me think there's a somewhat loose fit in the charging case, but no worries... not really an issue. 5 stars anyway.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not bad

    Posted
    LTM1973
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the price, these aren't bad BT buds. Sound was pretty good actually. Don't expect 7.1, it's BT and ear buds, not high $$ IEM'S. They didn't fall out of my ears, but do have a tendency to loosen up say if you're eating or chewing gum with them in. That is due to the tips. Get some good foam tips and you're set. The tips are also going to effect the sound. You need a good tight fit to achieve good bass tones. Get the right fit, then get ready for some discomfort until you break them in. The silicone tips they supply are going to hurt your ears after a bit, but they will also hurt them every time you use them. While foam tips are uncomfortable at first, they eventually mold to your ear canal and loosen up, the silicone doesn't so easy. So invest in some good foam tips. Comply is a good company that makes these.. Battery time was excellent with these. When I put in ear buds, believe me, they are staying in for quite a while. And these did. I easily obtained ~4 hours (sometimes more) jam time with these. Btw, I like my hearing, so I don't jam high volume. Not only does it save my hearing, but also battery life. Final thoughts: These impressed me. The price is great for what they do. I would buy again definitely. No issues at all with them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great ear buds and charger

    Posted
    Bearcat20
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wasn't sure about getting completely wireless earbuds, but when I saw these came with a case that could charge my phone, I decided to give it a try. The sound is respectable, with good mid range and surprisingly good bass. It works best if you're able to get a good seal in your ear, which isn't so easy but is doable. The lack of controls on the buds is difficult, but if your paired device is nearby, it isn't a deal breaker. The single button on each bud serves as an on/off/answer/activate voice recognition. It's not a clear cut system and I've disconnected one bud while trying to activate voice recognition. They last a good long time, charging in their carry case. One drawback to the charging case is when the case is out of juice, the earbuds will try to connect until they run out of charge themselves, or the charger is recharged. I've never charged my phone to capacity off the charger, but I've gained a few percentage points quickly with it. Good sounding earbuds in a portable chase that charges the buds and other devices. Not a bad deal at all

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A+ for the tech, C- for sound quality

    Posted
    mittortz
    • My Best Buy® MemberMember

    Bought these based of glowing reviews. $99 for 100% wireless earbuds with a convenient charging case that doubles as an external battery pack AND stellar sound quality? Seemed too good to be true, with similar models from competing brands starting at $150+ and going all the way up to $300. Well, I have to say that it is too good to be true. Your $99 is going towards the tech with these earbuds. The hardware is nice and checks all the boxes for convenient workout earbuds. Based on this alone, it's a decent value for the money. If you're only concerned with getting those features at the minimum price possible, then I can recommend this set. However, if you're at all concerned about sound quality, I absolutely cannot recommend these. They have decent bass, which is tight and punchy most of the time. Mids and highs are a disgrace. Mids are generally muddy and highs frequently distort. There wasn't a single track I listened to that I thought sounded acceptable. Maybe I have a defective pair, but it doesn't sound quite like that. I'll be returning these tomorrow and exchanging for another pair of wired Apple Earpods, which have respectable sound for the price. I don't really need the fancy tech. For reference, I also own Sennheiser HD600s, E-MU Teak, Shure SE530, and Bose SoundLink bluetooth headphones.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A bit tricky but good

    Posted
    Bruce
    • My Best Buy® MemberMember

    Researched multiple truly wireless options for iphone and perhaps should have just gotten the airpods but was put off by the usual factors (price, look), despite likely greater reliability of pairing than these. They work well but: (1) Case is bulkier than airpod case, (2) when using the largest earbud size it's a bit of a tight squeeze into the case and so you have to make sure that the contact has been made to actually be charging (tip: make sure the little red light is on for each bud), (3) sometimes the pairing is lost (tip: disconnect bluetooth from phone and then quickly push the button on both earbuds TWICE; do it with bluetooth disconnected or else you'll just activate Siri if you are using an iphone; alternatively, try putting them back in the case and then taking the earbuds out again with bluetooth to the phone off and wait for them to pair with each other and then reconnect to bluetooth on the phone). Another odd thing is that I can't figure out where the mic is for speaking on the phone. It's not even shown on the diagram in the small manual. I'd like to know so that I could make sure to position it better when taking a call. Otherwise, sound is good and I've been picking them over my Powerbeats3s and Backbeats

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome tech!

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I truly love these ear buds. I've been using them at work and during workouts, and so far, so good. Before settling on these I tried other ear buds, but they had serious connectivity issues. I haven't found any with these so far. I work in an auto parts store, so I mainly use them in mono mode while working. I decided to try out the distance on these: I walked around the entire store, which is fairly big, didn't lose signal once. In fact, the only time I lost signal is when I was taking some stuff out of the back door, which is quite far away. But the moment I came back into the store, to my surprise, the music started right back up in the place it had left off. They pair quite easily, the charging case is fantastic, and it acts an emergency battery charger for your phone, as well. They're comfortable, they sound quality is on par, and they cut out quite a bit of noise once inserted. You have to use your phone to control volume and next track and such, but that's a minor inconvenience for the size and price of these. I would definitely reccommend these. In fact, I have.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good blue tooth ear buds for the price

    Posted
    Lizzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like these ear buds because: 1) they are wire free and don't irritate my neck 2) they fit my ears fairly well, even tho I am a small woman 3) they don't extend beyond my ears, and they are black, so no one notices them when my hair is down 4) the sound quality is very good 5) they are affordable I don't like: 1) there are only 3 functions...on, pause and off 2) they are not super secure in the ear so you have to keep aware of them to prevent them falling out 3) it is too easy to accidentally press the pause button (the only button) when trying to position/reposition them in your ears 4) I can only use them one at a time because I couldn't get them to sync to each other, and neither could the people at Best Buy 5) they are very small, so can be easy to misplace I don't really mind using them one at a time since I need to keep my other ear free most of the time anyway to keep aware of my surroundings. I stick them in my pocket anytime I need to remove them to prevent misplacing them all the time...they can be hard to find once that has happened! Overall I am happy with them and I use them every day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good wireless ear buds with a portable charger

    Posted
    cyranodebarkeep
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wasn't sure about getting completely wireless earbuds, but when I saw these came with a case that could charge my phone, I decided to give it a try. The sound is respectable, with good mid range and surprisingly good bass. It works best if you're able to get a good seal in your ear, which isn't so easy but is doable. The lack of controls on the buds is difficult, but if your paired device is nearby, it isn't a deal breaker. The single button on each bud serves as an on/off/answer/activate voice recognition. It's not a clear cut system and I've disconnected one bud while trying to activate voice recognition. They last a good long time, charging in their carry case. One drawback to the charging case is when the case is out of juice, the earbuds will try to connect until they run out of charge themselves, or the charger is recharged. I've never charged my phone to capacity off the charger, but I've gained a few percentage points quickly with it. Good sounding earbuds in a portable chase that charges the buds and other devices. Not a bad deal at all

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    High hopes dashed

    Posted
    DanO

    My wife bought me these for Christmas. I really wanted to love them, but they have so many issues. First is about half of the time I take them out of the charger they fail to sync with each other and have to keep rebooting them. Second is that the audio keeps dropping and coming back. That seems to happen most when entering crowded areas. Next is that the battery indicates 50% power and dies less than half an hour later, when battery drops suddenly from 50% to 20% , then poof, dead. They also tend to loosen in my ears when eating. Probably because the rubber covers come in three sizes, large, small and smaller. The "medium" is barely any bigger than the small. You really have to jam them in your ears to get decent sound. Soaking of sound quality, it's passable. When on the phone people say I sound like I'm in a tunnel. Overall, very disappointing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Jam

    Posted
    luxfer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had these for about 2 months and I love these in ear bud type headphones. I am very happy about the sound balance. I tend to listen to my music a little bass heavy and this delivers. The sound balance suits my taste. A little too much treble or highs give me a headache - this is just perfect. The highs sounded a little spitty in the beginning but after you break it in it softens a bit. Quite small and afraid I might lose it - but the ear fit is really solid (3 sizes included) I run with it and jump and it stays on. I wish the left or right earpiece was colored to distinguish easily - the print L and R is too dark and small to read. I love the minimalist design of the buds - It is aesthetically and less pretentious than the Apple design with that long white stem hanging down your ear. Charge only last 3 hours - good enough for me because my work out time is max 2 1/2 (cardio+weights+cooldown). The base charger can also be used as a backup charger for cel phones (max base charge is 30 hours). I've had Platnronics - Jaybird - so far, Blue Ant Pump and Jam are my favorite for sound, fit and comfort.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best True Wireless Earphones I have tried.

    Posted
    Roux93
    • My Best Buy® MemberMember

    I have tried many many different True Wireless earphones and these are the best by far. I have used these for 2 days now and I have not had one single desync issue with them. There have been no audio skips whatsoever. On top of that, the headphones sound phenomenal for True Wireless earphones. They do not have a neutral sound but seem to be V shaped. There is the most emphasis on the bass, but the mids and highs have really great quality. They are definitely a very "fun" headphone sound wise. I have been searching for months for a good True Wireless earbuds and I have finally found them in these great earbuds. If you want some of the best True Wireless earbuds for sound quality and connectivity then, buy these. This is one of the first reviews I have ever written and this is not a paid review. I honestly have no idea how these earbuds are not more mainstream. If you want great Truly Wireless Earbuds at any price buy these now!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good earbuds, but not without problems.

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought these earbuds because they were at a lower price point than some other true wireless buds. Air Pods don’t stay in my ears and I wanted something that would fit securely for when I run. First, these fit great. They were very secure and have decent sound, especially for the price. I never had to worry about them falling out. The problems I have with them is that the button that controls them is located in a place where it’s very easy to press the button when putting them in. This causes the two earbuds to unsync with each other, and it can be a process to get them back synced. Also, occasionally the right earbud will not be synced when I pull them out of the charging case, resulting in me having to go through the process of syncing them again. I do like these earbuds, I just wish these problems didn’t exist.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product for price

    Posted
    MVZVillazon
    • My Best Buy® MemberMember

    I bougth these a week ago and I'm satisfied with them, they sound really good, battery life last, they charge really quick and they weren't too expensive. Exactly what I was looking for. The only problems I have had with them is that the right earbud doesn't stay fit in my ear, I have to manouver my ear so it snuggles in and start hearing it perfect otherwise I can hear outside noise from the right. Another thing I have had trouble with is the bluetooth pairing, sometimes I have a lot of trouble for them to pair with a device that I have already connected with, I turn off the device multiple times, then the earbuds, then I turn on the earbuds first then the device I sometimes I finally connect them, but it takes a while sometimes. Other than those 2 problems, they are great for what I spent and needed them for.

    I would recommend this to a friend