Main Content

Customer Ratings & Reviews

JAM - Out There Wireless Noise Canceling On-Ear Headphones - Black-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 105 reviews

77%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 105 Reviews
  • Rating: 3 out of 5 stars

    They're good, until you turn on noise cancelling

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to say that the only reason I bought these was because they were on sale and I was curious. Jam used to be that not-so-mainstream brand that you would see next to the Skullcandy and Sony stuff and wonder how good can they be? I owned a few of the older models before they went through their whole rebranding/facelift going from a dull grey coloration to their new black and blue as well as cream and mint colored stuff that looks flashier. Now these headphones are interesting. First to note about them is that they have an on-ear fit, so they will have a higher likelihood of fatiguing your ears earlier than over-ears. But keep in mind that these will be more compact when you compare the ear cup sizing so stowing them away will be slightly easier. The headband itself is also pretty thin and light and somewhat comfortable thanks to the padded leather strap that goes along the underside of it along with the fabric material that goes along the top. This seems to go along with their new aesthetic of attempting to look sleek and more approachable to the general public. However the band seems to have a higher clamping pressure so therefore this does give me a small headache after wearing these for a few hours, but I also have a fat head so your mileage will vary. The controls on the right headphone are plain to see and easy to feel out. The circle controls volume up and press and hold to skip forward, the x is volume down and hold to skip back. The power button on the bottom also controls play and pause. On the left headphone you see one switch that controls the noise cancelling. Hard to say if it's adaptive just because I don't like it all that much, and I will explain why in the next bit. But also on the bottom of the left cup you will see the charge port along with the mini-jack port that allows you to wire these in directly through a headphone jack. Sound quality is what you would expect from mainstream headphones. They have great bass, which can get muddy but it's good enough for most people that listen to rap and other bass heavy music. I personally listened to my usual gambit of 80's, metal, kpop, and anime intro music. It works for most genre's, but anything that has acoustic instruments or things that aren't bass-centered, you will not like the sound. And weirdly enough the sound gets worse when you turn on the noise cancelling function. Usually headphones these cheap have the opposite effect where they sound bad unless you turn on the NC, but these are something else. In a way it sort of pulls a sheet over the music and makes it sound less impactful and less bass-y Pros: -Compact -Light -Wired option -Good bass -Sleek look Cons: -NC makes sound quality worse -NC also gives me a headache which means it's the basic type, not adaptive So if you're looking for cheap noise cancelling headphones, look elsewhere. If you want a decent pair of on-ear headphones that can also wire in than these are okay, but wait for a sale because $60 is a bit high especially when the NC doesn't work well. My advice; never use the noise cancelling and look at them like regular Bluetooth headphones, and you'll be fine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    These headphones are above average I'd say.

    Posted
    MickyFig
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off let me say that I wanted something to use when I'm sweating doing yard work, etc. I want to minimize the impact of loud mowers, trimmers, etc. I'd rather go deaf to loud music than loud equipment....unless than equipment is a Marshall stack, etc. Ok, sound quality is a little better than fair, but nothing really jumps, or even stands, out. They connect quickly and the features are convenient. They ARE adjustable for head size. However, the way they fold up for storage is kinda a drawback as they tend to want to slip off your head and fold up when you bend over/look down towards the ground. It's a real problem. But the price was right and there's a real hole in that area as far a selection. Oh, and earbuds are not an option for me as when you sweat they seem to lock moisture in your ear canal and they cause (me) to get ear infections...very painful ear infections.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cheap junk

    Posted
    LeeB
    • My Best Buy® MemberMember

    I’ve had these less than two months and already the charging cord won’t charge them. Something inside where the charger plugs in isn’t working and I have to carefully wrap the charging cord around the earpiece to make sure there is a connection, otherwise I wake up to dead headphones. Also the frame is very easy to snap. I wore them on a plane and leaned my head against the window and they snapped in two. I bought them for $40 but even at $29.99 that’s still too much.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good sound, bad physical frame

    Posted
    NickB
    • My Best Buy® MemberMember

    I like the sound on these headphones and I enjoy the noise canceling feature which is a big reason I purchased them. Okay that's it for the positive. So, my first pair snapped in half while I was wearing them, I asked Jam if they would fulfill the one year warranty and they did. Fast forward about the same amount of time as I've had my last pair and they snapped on my head again. I doubt they will do anything for me this time, I paid $59.99 for my pair. I won't be buying Jam products again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome headphones for the price!

    Posted
    Eric

    Inexpensive headphones that sounds great and match the rest of their product line. Jam has done an amazing job rebranding their products to have the same colors/style so that you can match your headphones to your speakers. These also have an active noise cancellation that cuts out the low tones so that it blocks external sound. Was hesitant about it but it actually works! Love these for the gym. Highly recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Steal

    Posted
    AW12
    • My Best Buy® MemberMember

    You should buy these headphones for this price. Shocked at the quality. I gave it a 5, because of the price I got them for which was 29.99 before taxes. Great sound, adjustable, simple use, Bluetooth capability (I have an iPhone), and most importantly to me noise cancelling! If you take an honest evaluation of the price ratio to quality. You’re getting a great product for the price.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    The quality is not there on these headphones

    Posted
    debjenmad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these at Best Buy and loved them at first but then the connector for the charger was shaky and eventually failed. I returned them for another one (same product). However, this happened to the second one too. So I returned them for good and tried a more expensive one. Now I am happy. I guess you pay for quality.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It worked until it didn't

    Posted
    Mario
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It stopped working after not even six weeks. First the little flashing and solid red/blue lights stopped working but it would still charge. Now it does not charge at all. I contacted the company. I have not received a response. I will try to exchange it when I get back to the place of purchase in a month from now. We'll see...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Waste of Money

    Posted
    Mykidgotjipped
    • My Best Buy® MemberMember

    These were purchased as a Christmas present for my son. He is not rough on his stuff. On average his headphones last about a year. This pair is unusable after a month. You have to wiggle the plug to hear anything. Return window closed before Christmas (what?) So I am leaving a bad review in hopes it keeps someone else from making the same mistake.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent sound, great noise canceling

    Posted
    RobearsMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These work great listening to music while on a lawn tractor most songs are loud enough a few oldies might be quieter. After wearing them 2-3 hours my ear hurts on 1 side a little but these do the work I wanted so I can't complain. Wish the headband part was shaped like our head instead it's more flattened on top wide on the sides. Reasonable compared to other head phones

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good headphone

    Posted
    Mike17
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’m very pleased with my JAM headphones. They sound great and fit nice and snug. My only critique is the headphones do tend to twist sometimes while I’m wearing them causing them to slip off. Especially when I’m working out. But that’s a minor issue that’s easily remedied by wearing them at a different angle when I exercise.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Musical Gift

    Posted
    Consultancy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The younger generation seems to like to listen to music with ear phones. The headphone seems to be a better option to delivers a much better sound. The Bluetooth connectivity is a great feature. Great to wear during exercise or yoga classes Would recommend you consider.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Worth the $

    Posted
    Ooops2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While not completely blocking noise (did need to use ear plugs,too because of jackhammering noise nearby), they were about 80-85% effective by themselves. Certainly cut down on a lot of extraneous sound. Heavy duty demolition noise(s) required the additional soft earplugs.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Decent sound, unable to charge so useless

    Posted
    Crap
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The connection between the charging cord and the headphone is poorly designed. Unless pushed in, and angled properly, meaning tied sideways with a rubber band. The device won’t charge. Wish I could return it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    My son loves these

    Posted
    MAvenger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We went through a number of headphones fo my son. He kept twisting them around and breaking them. These are great because they allow for that; the cans are twistable and if he wears them on his neck all day they don't get worn down

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Just hope you don’t have to send them back to Jam

    Posted
    RicksterCT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought first pair, didn’t work. Best Buy was terrific and immediately replaced them. Second pair stopped working after BB return period so sent back to Jam. That was a month ago and still getting run-around.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    El Cheapo

    Posted
    1BadAgent
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These were for my soon to be step daughter. I love my bests but I k ow better than to buy her a pair. The noise cancelling feature is nice. She wears these things almost all day and falls asleep with them on.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It's not worth the price

    Posted
    Tshally
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After one week the headphone can't be charging and I had to pull the charger cable so it can be charging and one day I fell asleep it is broken in two. It has no good material at allq

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Loving It!

    Posted
    BBuyBurbank
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My first wireless headphones and I'm loving the experience. The instructions that came with it have graphics that are very confusing, but a YouTube instructional video put me on the right track!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product with affordable price

    Posted
    Vlademir
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to pair and use. Noise cancellation works fine. Sound is very good. If you want a good wireless headphone with noise cancellation that fits a low budget, this is a very good choice.

    I would recommend this to a friend