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Customer Ratings & Reviews

Jaybird - Freedom F5 Wireless In-Ear Headphones - Gold-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 4484 reviews

81%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 2 out of 5 stars

    The premium design is held back by too many issues

    Posted
    DeadshotAce
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The design of these things are amazing. The metal body is smooth, tiny, and just looks premium. You get a bunch of ear pieces, holding attachments, and a case. Oddly though, the clip it comes with is so cheaply made and broke within a week of me owning this. Weird considering how well made everything else is. But the overall build is so hindered by the software in too many ways. Every single time I use them during a workout, there'll be at least one moment where sound will cut out for around 20 seconds. The phone is right there in my pocket and I'm exercising on an elliptical so distance or anything like that shouldn't be a problem. Then, getting it to connect to devices it's already been paired to is a hassle. I have it paired to my ipad and iphone. Sometimes when I turn the jaybirds on it'll only pair up with one of them. Also, it advertises being able to switch between the two devices it's paired with without any additional button presses. And even that works only half the time. Finally, holding down one of the buttons will call the last person on your dialed list. So whenever I stick them in my pockets, I have to worry about that happening. And it has, about three times so far. Even turning it off won't help since they'll accidentally turn on in your pocket just the same as they're butt dialing people. So overall these headphones have issues with being paired, staying paired, and unintended functions. The 4 hour battery isn't too big a deal as long as you charge them regularly. But I can see it becoming an issue if you plan on using them for a whole day, even with the backup charing battery it comes with. I love the design and wireless aspect to them, I just hope an update can resolve some of these issues. It doesn't matter how well built headphones are if you end up struggling to even get them working. PS. The funny thing is I was supposed to be working out right now but instead I'm writing this review because I could not get them to play sound from my ipad. Which as I mentioned, they're currently paired with along with my iphone.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Modern, innovative, and worth every penny

    Posted
    steph1215

    I'm a fan of Jaybird Sport products (after converting from Bose and a handful of other brands), and have had the original BlueBudXs, the X2s, and now the Freedoms. These newest earbuds, though? WOW. They are smaller than the X2s, which I really love. I have very small ears and though the BlueBuds/X2s fit perfectly and stayed in place every time (which is why I bought them to begin with), these fit me better aesthetically. The voice prompts when turning on and off are a neat feature (it tells me the percentage of battery, so no more guessing!), and I am really enjoying the MySound app-- I like a lot of bass in my music while working out, so I have it cranked up now. The coolest new feature, though, is probably the charging clip. It's a tiny little piece (about the size of a pen cap) that clips onto the control portion of the earbuds. You have to have it attached in order to charge the earbuds, which is something I need to remember as the X2s didn't have this feature, but you can also use it for an extra 4 hours of play time if you let the battery get too low. I keep it in my Jaybird case-- haven't had to use it yet, but it's great to know that it's there if I need it. The battery seems comparable to, if not a little better that, the X2s, as I'm averaging 3 full workouts before getting a low battery notification. No complaints there. Overall, I'd say the Freedoms are well-worth the money, and I am really enjoying them. Oh, and the white/gold color is gorgeous!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Jay Bird's best yet!

    Posted
    Electricapple
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I own the x's and x2's. These freedoms far surpass the others in sound quality. Just some facts; if you want the best sound, use the silicone ear tips! The foam type don't form as good a seal in your ear and don't sound as good. If you like the lows, "the bass" in your music, use the silicone! Also, you must use the Jay Bird, "My Sound" app. You can adjust the sound levels to where you like them! Anyone who says these don't sound good or aren't loud enough isn't using the app or the silicone tips. On my app I've got the bass up and the treble up and the mids 1/3 up. You have to experiment for a while to see what sounds good. I like music that takes advantage of bass. I'm amazed at how good these Freedoms handle bass and in such a small package. I own Beats Solo 2 wireless headphones, they're now collecting dust. These Freedoms have become my only headphones. Yes, I think they sound that good. If yours don't, they're not adjusted right. In every other aspect they're comfortable and the charge lasts sufficiently long. It's all about the sound quality, for everything else you just have to suck it up and find a way to make it work.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Sound great, very uncomfortable

    Posted
    WVL3
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've owned the Jaybird X, and X2 (btw I still have no idea what the X2 does different than the X) and now I have these. I loved the X series, they sounded somewhere between OK and good, but they were extremely comfortable and stayed in my ears only using the foam earpieces, I didn't need the fins or anything else. I used them mainly for audiobooks and podcasts and they were great. These new Freedom series are absolutely a step up on sound quality, at least when you use the EQ app you can download, they sound great. The problem is they're extremely uncomfortable to me. With the X series they just go straight into your ear, they're not heavy, they're well balanced. The new Freedoms drag on your ear since they are no longer balanced. Instead of going straight in they go in at more of an angle and the part with the volume switch and battery really feels like it's there now, with the X it did not. I changed out the foam plugs with some Comply soft foam buds (it comes with Comply sports foam which is a little harder and less comfortable) and that made a difference, but still I find myself constantly taking them out for a minute to readjust them. I also tried with the fins but they don't do anything for me, they're just more uncomfortable. To be clear the earbuds will stay in my ear, they just drag on them and that wasn't an issue with the last series. Also when you clip on the extra battery back they really drag on your ear making it even less comfortable. Overall the sound quality is a big step forward, although if they just released and EQ app for the X2 I'd be interested to hear how they'd sound. But from a comfort standpoint these are a giant step backwards and I'll be returning them.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful Bluetooth Headphones

    Posted
    C0MMIBOB
    • My Best Buy® MemberMember

    So i have actually had these before they were ever officially released by Jaybird or even advertised anywhere. When i got these the app for the equalizer(which is great), wasn't out in the app store yet. Overall the best in ear headphones that i have ever had. Battery life is pretty good considering how small they are. I thought the inline mic and controller was going to be an issue while running but after adjusting the cable i can't even notice it while running for long periods of time. The fitment is fantastic and once i found the correct wings they stay in my ears through running, jumping, and even when i was paintballing. The sounds from these little buds is better than a lot of the over ear headphones that i have had. Out of the box and without the app they might not sound that great but once fine tuning them they really stand out. They seem pretty durable too. Noise isolation is pretty dang good and i can barely hear any of my surroundings. i don't turn them up too loud while running because i want to be able to hear my surrounds just enough to know if cars or cyclists are coming. Not a fan of the foam tips that are included. Might just be me but they kind of leave my ear feeling weird after trying them. Not the most comfortable tips. Now i use these in the car with one in my ear so can call and talk to people hands free. Mic quality is alright, not great by any means. People who i have talked to on skype and in regular calls say its a bit quiet and just doesn't sound all that great. But i mostly got these for running and for that they exceed all my expectations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Impressive

    Posted
    online159
    • My Best Buy® MemberMember

    I have had older wireless buds from Motorola and Plantronics. These are by far the best I have tried. Great sound that you can tune with the companion app, MySound. Best of all, these buds stay on with all sorts of activity and seal out the noise. That said, it will take some work to get everything just right. The effort is worth it, so do not get discouraged. For one, the “Comply” foam buds are meant to be squished in your fingers before you put it in your ears. Once in, hold them in place for a few seconds and they will expand to the shape of your ear canal for a nice tight seal. I didn’t know you were supposed to do this at first, and so my initial impression was not good. Also, shorten the cord using the supplied clips so it doesn’t hang down your neck. Once done, there is no more tugging on the wires when you turn your head leaving the buds in place no matter how active you are. Even with the additional battery clip, the buds stay solidly in place. I never had buds that stayed in place as well as these. I initially thought the bluetooth connection was not good with my iPhone 6 since it kept cutting out as I walked. I then realized that because my phone was in my left pocket, and the headphone bluetooth antenna is in the control pod on the right side of my head, my body was acting as a shield. Moving the phone to the right pocket fixed the problem, but I like it in my left pocket. No problem. The MySound companion app lets you switch the left and right channels. So now I configured everything so that the button pod is now on my left side of my head. Perfect. No more connection drop outs. So as you can see, it takes some configuration, tuning of sound, and adjustments of the wires, but the result is worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Kathleen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I tend to go through headphones a lot, especially bluetooth. These are one of the best pairs of headphones I've bought yet. They are super light, the cable is not incredibly long which means it isn't getting in my way. It has an ear attachment that helps it stay in place even if I'm moving around. If I don't feel like wearing it I can remove it and it comes in three sizes. Microphone is great too. So good my mom can hear the people around me pretty clear but not overpoweringly. You can even download the app to control the base and sound quality which is great depending on the type of music you listen to. But that is more of a bonus for those like me who like a lot more audio customization. Also it will tell you how much percentage of battery you have left on the headset if you have the app downloaded. I believe if you have it on, I saw a "find me" functionality. My mom ended up loving them as well as my boyfriend so I purchased two more. Con(ish): the battery does not auto turn off(or I haven't figured that feature out yet) so if you don't turn it off the battery will die. I go have to charge it every night which is inconvenient but not a deal breaker. HOWEVER it's charging dock acts as a portable charger that I can't tell is there when it's hooked on. This definitely makes it last two days if I'm turning it off. And while the headphones charge, the external battery does too. So I can't complain! If you get these headphones, as awesome as they are, make sure you get the protection plan. It covers if the battery starts to suck, sound loss, or if the mic goes out. With a set this good, as soon as the quality drops I know I'm going to want to replace it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very poor quality headphones breaks easily

    Posted
    Keith
    • My Best Buy® MemberMember

    Bought these headphones about 6 months back, and the part holding the earbud popped out. I filed for warranty only to find out they won't fix it or provide a replacement since there was "wear and tear" and their warranty does not cover this. This $149 headphones barely lasted 1 year! I have purchased Beats headphones before (and would strongly recommend buying these over any Jaybird products) and had wear and tear on them where the cushions ripped off. Further a friend had snapped a Beats headphone in half and Beats without any questions replaced them with brand a new one. Overall a company that can't provide their customers with a quality headphone that will not easily break should not be charging $100+ dollars for one. Further, sending me an email saying they will provide 15% discount on a future purchase doesn't resolve a customers disappointment in the quality of their product. Honestly, why would I ever buy another Jaybird product again! I would rather give my money to a company that values its customers.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Was hesistant because of price point, but worth it

    Posted
    Teezly
    • My Best Buy® MemberMember

    Background: I used to use Samsung Level U headphones and my complaint was that the volume was way too low and the base started breaking within 6 months of having it. Also, when I was outside the speaker picked up way too much feedback so the person on the other end couldn't hear me. The good about Jaybird Freedoms: I have had these for about 3 weeks now and I love them. Though they don't have active noise cancellation, it's not an issue because of the memory foam earbud tips (which are a game changer) which are wonderful at blocking out noise. I used them through the airport, on long distance flights, and while I slept and even with the music off it is great at blocking out crying babies, loud snoring, and general background noise. I've received feedback from callers that my audio sounds pretty good, so it seems to do a good job handling phone calls. I need to test this out a little more. The music quality is great and it gets super loud. It can connect to multiple devices at a time and the volume control works on all of them (Microsoft Surface, iPad, Samsung Galaxy S6, Samsung Gear Fit2, etc.). At first I was worried about losing them because I am used to the "around the neck" headphones. But after watching the how-to videos Jaybird has on YouTube (which are great), I've been able to use the clips included to keep them from getting lost and falling off. The bad: The "wings" that come with the headphones are a bit weird and uncomfortable. I feel I have to get them "just right" every time I put them in my ear, which takes time and can be annoying. I've stopped using them at this point because I haven't been exercising so I didn't need them. I will probably give them another chance soon once I get active.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Bluetooth alternative for Etymotic hf5

    Posted
    SR29
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've got very small ear canals, which has made it hard for me to find earphones that block out ambient sound. The only pair that worked well previously was my Etymotic hf5 set, but it was not durable enough for me (I was replacing it about once a year for different reasons) and had bad microphonics when walking (my primary use time). I decided I wanted a Bluetooth set (to reduce microphonics) with a mic for phone calls, but most pairs I tried had earbuds that were too big. These fit pretty much as well as the etys (though they don't go as deep into the ear canal), and the mic appears to be ok (I've been told by callees that the quality is a little less than the etys). Sound quality is not as good as the etys, but is pretty good nevertheless. Battery life is not great, but I can get it to last for about 5 days if I turn it off after about 1 hour of daily use. It occasionally will disconnect from my phone, which can be annoying, but it doesn't happen that often and is readily fixed by turning the headset off and on again. My biggest issues have been 1) the size of the battery causing the earbud it's on to slide out of your ear unless you have it firmly inserted and 2) the menu voice (when turning the set off/on, providing battery life,etc.) is too loud, even on the lowest volume setting. I wish there was a way to adjust it, but it doesn't look like there is. I also have the jaybird x, and it has the same issue, so it appears to be a deliberate choice on the part of the company. Altogether, even though the set has a number of trade-offs it still serves as a good replacement for the etys given my 3 major needs: 1) durability, 2) reduced microphonics, and 3) small earpieces.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great Idea, but flawed design

    Posted
    smw107
    • My Best Buy® MemberMember

    Pros: Sound great, stylish, and useful app integration that allows you to change EQ. Cons: Fatal flaw in design (read below) I previously had the Jaybird X2 headphones and really thought those were a great product. When mine were broken beyond repair I decided to give the new Freedoms a chance as the smaller ear bud was appealing to me. They were able to shrink the actual buds by moving the battery and other components to the volume control dongle. This and the decision to include a battery pack, which is the only way you can charge them, is unfortunately the fatal flaw. The volume control dongle has metal contacts on the back of it for the battery pack/charger. When you sweat your sweat comes in contact with these contacts and the headphones fail. I went through two pairs, thinking the first was defective, but now I realize this was just a poor design decision. I can't recommend these to anyone who plans to exercise in them.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi smw107,

      We are so happy to know that you loved the audio, app and design of the Jaybird Freedom. We are sorry to hear that the charging method did not meet your expectations since you've experience the buds to fail due to sweat, This is not the behavior nor performance we expect from our product.
      Please reach out to jaybirdlistens@jaybirdsport.com and we will do what we can to help improve your experience.

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rating: 3 out of 5 stars

    Not perfect but competitive with the competition

    Posted
    Reddog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was on the hunt for a good wireless earphones to use at work. I tried some very expensive in ear monitors and although the sound was great the wire was not. So I then tired the Jaybird X2. They worked well and I could have stopped there but once the battery ran down I felt I needed to do better. The I tired a set of Platonics. These had a spare battery in the pouch they came with. The sound was just awful. As I took them back it turned out the F5 were on sale for the same price. So that was my next choice. The F5 were a little hard to fit because the control unit would pull down from the right ear. They can fit over the ear but in the office I wanted to pull them out if someone came in to talk to me. The battery life is right at four hours but you can attach the second battery and double the time but also the weight hanging down. The fix for me was to use different size adapters for each ear. A little bigger on the right and the next smaller size on the left. That helped but its the clip on the back of my shirt collar that really fixed the problem. However after two days that cheap clip just fell apart. I had a wireless phone with a headset that also had a similar clip but made much better. I used it and not I have an almost perfect fit. Now the sound if correct and the fit is correct and if I need the extra battery it;s available. Not a perfect combination but I did try found in ear headphones to get here and I will go with them for now. I think with the trend for more wireless headphones the choices will get better but for now these work perfect. Just to bad I had to baby them so much to get the fit right and if I didn't have this extra collar clip they wouldn't have worked for me at all.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    For the price I like them

    Posted
    Matthew
    • My Best Buy® Elite MemberElite Member

    I got these for $50 and for the price I think they are decent. I think the sound quality is quite impressive. Plenty of bass which I often find lacking in earbuds. I really like their app, it has a section with videos on how to fit the earbuds "which I actually needed to watch" and you can also change the sound profile based on what you are listening to. I also like when they are paired that it shows an icon in your status bar how much battery life you have left on them. The 1 star off is all battery related. I dont like the funny little charging clip that is also a battery in itself. Its so small and I am terrified to lose it. I looked on their website and the replacement charging clip in $25. I also dont like that you can only charge the buds through the little charging clip. if you loose it you are screwed until you replace the clip. I also find the battery life to be fairly short. I dont have any specifics but it verbally notifies you when it wants to be charged and I always remark in my head "that seems like a short battery life." now if you are out with your buds and they run low you can put the charging clip on to get another session. I charged them off the clip the other day and it got me right back to 100% which I did think was nice. I was also disappointed that they only came with silicon tips. I would have loved 1 silicon and 1 foam. But for $50 I wont cry myself to sleep. So I would recommend them to a friend but I would tell them about the battery woes Ive had. but I wouldn't disparage them.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not quite what I expected

    Posted
    SoundCheck
    • Verified PurchaserVerified Purchase

    I'll preface this review by stating that I have been using the Power Beats wireless headphones and was looking for something a little less bulky for my runs. The Beats held great but are a little big for my taste. Now the Freedom headphones. These were advertised as lightweight, comfortable and were to have a great sound. First, The earbuds themselves are definitely small and lightweight. They fit well in the ear when not running or moving around too much. Unfortunately, the volume control is really bulky and weighs down the headphones. If you run or move around the weight room as I do, the earbuds do not maintain the seal needed for a good sound. I am constantly adjusting the earbuds. The beats, although bulky, just stay in place. I like that you are able to adjust the sound to your liking with the free app. The sound quality is good when the earbuds are in place. They definitely have more clarity than the Beats and allow room for harmonic content. The sound is clear and not muddy like the beats. The downside is they severely lack in the low end and are not nearly as powerful as I'd like them to be. With the volume all the way up, it's about half the output of the Beats. Overall these are decent headphones. Not as bulky as the beats. Better sound clarity but not enough power to get me motivated. Who wants to hear Hendricks at half volume? The big downfall is the ability of these headphones to stay in your ear while running. The mic is just too big and heavy for the earbuds to stay in. Would be worth the price for $99. Not $199.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY

    Posted
    JackieO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are complete junk. And of course, I can't even return them. What a waste. So, for details: (1) The details state that you can use them for up to 8 hours. This would be great, if it was true, but it's not. I can get about 90 minutes, MAX, off of BOTH batteries. (2) The first point wouldn't be terrible, except the purchase was for someone who is training for a marathon. 1.5 hours isn't going to cut it for him. However, even if 1.5 hours of battery life were enough, after 4 uses, they no longer charge. They can be plugged in overnight, the lights light up to show charging, but ALAS, they do not hold a charge once unplugged. (3) The user has both an apple watch and an apple iphone and this device isn't smart enough to recognize just one of those items. So, if I want to sync with just one device, I have to completely turn bluetooth off on the other device to use these headphones. And even then, these still search for other BT devices. This is terrible design and likely why the battery life sucks. (4) They're uncomfortable. The "extra" battery pack really sucks and doesn't feel great hitting against your head while running. Image 4-5 hours of that. (5) They say they're waterproof, but I don't believe it. The sound on these was GREAT the first 1-2 uses. Ever since, it's been choppy and very poor quality. My husband has gone back to his wired beats :(

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi JackieO,

      We are sorry to hear that the battery, fit and other features of the Jaybird Freedom did not meet your expectations. Please reach out to jaybirdlistens@jaybirdsport.com and we will do what we can to help improve your experience.

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rating: 1 out of 5 stars

    Apple Pricetag, Skullcandy quality

    Posted
    Dude
    • My Best Buy® MemberMember

    These retail for $150, the same as Apple’s AirPods. I scooped them up on a sale for $50 and they are going back. I also tried reviewing this product on Amazon but they have an all sales are final policy and won’t let you review the product unless you bought it from Amazon. The process to upgrade the firmware is annoying. With the Spectre and Meltdown epidemic you don’t want to download unverified software to your computer, but that’s what you have to do to update the firmware to the headset. Which by the way you need to do to fix the number of problems that come with the device out of the box. Also you need a data usb cable to update the firmware and Jaybird proudly tells you you can buy one from them. The included cable does not work for firmware updates. Next, the audio is out of sync with video and the firmware update does not fix the problem. Turns out the audio codec for the headphones is so glorious it sacrificed sync speeds. The nice things. The headset is decently comfortable despite the large dongle and battery clip that basically doubles as a proprietary charger and allows them to meet the standard 8 hour battery advertisement. The optional app is cool because you can download EQ presets and adjust it on the fly which was great for when I switched to listening to podcasts. If I never watched videos and used this purely for workouts and paid $50 then maybe I would be okay with this product. For what JayBird is asking, just buy AirPods or something else.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Really great sound. Fit not so much.

    Posted
    SamsungJake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Headphone and earbud experiences are so very subjective when it comes to reviews. So here's a quick background on my preferred listening devices: I regularly use a pair of Sennheiser 598's for home entertainment consumption. On the go, I use either Bose Quiet Control 30's noise cancelling headphones or Bose Soundsport. I also like the new AKG buds that came with the Galaxy S8+, and I've used Apple's EarPods and think them to be a decent standby for calls (but not high audio fidelity). When I listen to music in bed at night, EarPods are my go-to for comfort. I purchased these Jaybird wireless buds in hopes to find a wireless solution for night-time use. I listen to music every night and wanted something that I could pair with my phone, as opposed to the second-generation iPod that I have physically connected and in bed with me. And while I was blown away by the sound quality--and would have kept them if it were the sole deciding factor, I found the buds to go too deep into the ear canal and therefore not comfortable for a side sleeper. Bose's ear tips are, in my opinion, the best in the industry from a comfort perspective...and perhaps I was spoiled by them. The Jaybird's tips and fins were fine, but not all that great--and not as secure as the Bose tips I've grown accustomed to. The sound, though, probably some of the best bass I've heard in wireless buds--really great. It was just a shame I couldn't get comfortable in them! But, you may be entirely different--maybe they fit perfectly for you. If they do, you won't be unhappy with the sound.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great headphones, special edition has limitations

    Posted
    Jdnlex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overall, these are excellent headphones. It's important to note, and it's not very clear on this site, that the reason the special edition is cheaper than the others is because this version does NOT include the Comply tips or even the large size of the standard tips that are included with all other versions of the Freedom F5. It's not a deal breaker, especially if the price is right, but please be aware of this change. We all have different ears, but I could not get a great seal with the enclosed tips. The medium size is just a bit too small. Fortunately, I have some Comply tips that fit this unit and greatly improve the seal. Comply tips do make insertion a bit more cumbersome but are worth it. I think the standard large tips would have been great if included. Also, be prepared for a little more involved initial setup process than is typical for headphones. It's worth taking the time to adjust the cable for the optimal fit for your head to prevent the weight of the control pod from having a negative effect on wearing enjoyment.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Convenient but misses the mark

    Posted
    Oniru

    Pros Several earphone plugs, ear attachments and configuration options to ensure the right fit for your activity. I was able to wear these comfortably while longboarding, olympic weight lifting, calisthenics and running. The sound quality was as excellent when the device was working normally Cons Device connections became corroded from sweating just after 1.5 weeks of use. I live in high humidity area and used the earphones on a hot humid day. On this day I used the battery pack during my activity. I believe the pack caused the device to retain sweat between the electric connections. When the sweat evaporated it left behind salt. I did not detach the battery pack from the earphones and by the next morning the connections were corroded. The earphones were not able to be charged. Out of the box there are too many pieces that can be lost, if you are not a careful person then you can lose some critical components easily. With that said the device comes with a nice carrying bag if your organized enough to keep all the tiny pieces there after each use. The audio is spotty. I experienced frequent audio skipping while running outdoors. This a noted problem with the headset and jaybird recommends that you use an armband so that you can place the earphones as close to you and possible if your running outdoors. Overall I had a bad experience with this headset. It did not live up to my expectations or the pricetag. Returned product after 1.5 weeks of use

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Speakers are great, the controller SUCKS!

    Posted
    Gotcha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Don't buys these headphones for workouts. If you are going to use them for listening at home, great. But if you get sweat on the controller it will short out on you in a heartbeat. I have gone through 5 pairs over the past year and a half. I know it sounds crazy but it took me until pair 3 to figure out what was going on. I was using the "over the ear, around the back of your head" configuration and that put the controller next to my head. It was comfortable and worked very well with cardio workouts but the bad thing was when sweat would get into the controller and it would short out. The music would just stop. I don't consider myself a big "sweater" either. I've called the company a couple of times and they said they are aware of the problem and they are "working on it". The X2s lasted about 3 months before they would short out. However, the Freedoms lasted 3 weeks!!! I was so disappointed. The controller got worse, not better. On my 2nd pair of Freedoms I resigned myself to using the headphones in the normal way with the wires hanging down and the controller hanging down as well AND THEY STILL SHORTED OUT ON ME!!! The bad thing is the ear buds really do put out a great sound. I can't be the only one encountering this problem. I am very careful with headphones. I don't mistreat them. I mean they cost $200! The people at Jaybird need to pay more attention to this flaw.

    No, I would not recommend this to a friend