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Customer Ratings & Reviews

Jaybird - RUN XT Sport True Wireless In-Ear Headphones - Storm Gray/Glacier-Front_Standard

Customer rating

Rating 4 out of 5 stars with 214 reviews

75%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 9 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
volume
  • Rating: 2 out of 5 stars

    Comfortable but did not care for sound quality.

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Comfortable but not loud enough and had a very hard time making connection to Bluetooth.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Omg! they are loud

    Posted
    dlsablan007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There must have been an update or to the Jaybird Run Xt's. They are 2-3 times louder than my first gen run's. I unpaired them from my iphone because they showed up as 2 Run XT's in the bluetooth profile. I went to the Jaybird app to play around with the equalizer settings and the volume is extremely loud. My volume is usually 60-70%, but now I have them at 50% of max volume.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    CactusJax
    • Tech Insider NetworkTech Insider Network

    These sound great and fit me great. I've tried so many kinds of earbuds over the years and have yet to find a pair that fit comfortably until now. Even the professional in ear monitors were uncomfortable. Perhaps I've an odd ear or ear canal because earbuds just never fit me well, I'm always adjusting them, they hurt, they don't seal well... These, using the tips and fins that were installed, fit perfectly and are comfortable. The soft tips, instead of fitting in my ear canal, fill the opening outside the ear canal and perfectly seal to reduce outside noises. I've worn these for close to three hours with no discomfort whatsoever. These have a great full range response with much fuller bass than I expected from a bud. The app has several EQ (customizable) presets which makes it easy to adapt to different music styles, there are also tons of downloadable preset EQs. I've had quite a few earbuds that just aren't loud enough at my phones max volume (OK, I know the phone makers limit the volume to avoid lawsuits) but these do fine, I've never maxed out the phone volume. I love these and have not one complaint!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sound, nice price point

    Posted
    dwnorth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been a Jaybird fan since the Blue Buds right on up to the X4's. Always getting better and better and blowing away the competition. Was excited to try the Run and then the Run XT's. I've tried pretty much every True wireless brand out there and the Run XT are quite good. Better quality sound than all in the price range except Bose's. But I prefer the in ear isolation of the Jaybird's. The Bose sounded a bit better but don't seal out the outside sound. Only negative about them is no on bud volume control. Have to control it on phone. Ultimately I went with the Sennheiser Momentum but those are almost twice the price of the Jaybird Run XT. Unsurpassed sound but above many consumers budget. Worth every penny for me though!!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pleasing sound was marred by occasional dropouts

    Posted
    hahanson
    • Tech Insider NetworkTech Insider Network

    Easy to set up and use. They come with multiple attachments, and they fit well and stayed secured once I found the right ones. Sound was good, but not excellent. At higher volumes, the high end which sounded good at medium levels started to get a bit... screechy. Spending more time adjusting them via the phone app may resolve this issue, but one that couldn't be resolved is their tendency to drop the BT signal. First one, then the other ear bud would drop out in turn for a second or so, and while this didn't happen all the time, it happened enough to be annoying. There's no reason they should do that with the phone it was paired to less than 2 ft away. Also limited is there is no way to adjust the volume via the ear the buds. There's a button on each bud and you're limited to pause the audio answering phone calls, and accessing Siri or Google Assistant. This is the second generation of Jaybird's true wireless headphones, and while they offer improvements over the original by adding full IPX7 waterproofing and some different color options, they largely appear to be the same -- same design, same option to use just the right earbud (which Jaybird calls "Mono Mode"). Battery life is also the same: four hours off a charge, with two additional full charges in the case for a total of 12 hours. Overall they are nice headphones, but they seem to be much the same as their 2017 headphones, and while they offer a pleasant listening experience, I find them hard to recommend until the Bluetooth dropout issue is resolved.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi hahanson,

      We appreciate your positive feedback with regard to Jaybird Run XT's sound quality, and ease of use. We're sorry to hear that you're experiencing connectivity issues and we'd like to help please send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.

      Here are the Factory Reset instructions that might help resolve this problem:

      To soft reset your earbuds:

      -Place your right earbud into the charge case and close the lid.
      -Open the charge case and remove your earbud.

      To hard reset your earbuds:

      -Turn off your right earbud by pressing the right multifunction button for 3 seconds.
      -With your right earbud off, press and hold the right multifunction button for 6 seconds until the LED flashes green.
      -Double press the right multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset.
      -When you hard reset your earbuds, you will lose any saved presets and any saved devices on the paired list. You’ll need to forget Jaybird RUN in your phone's Bluetooth device list, repair your earbuds to your Bluetooth device, See How do I pair my Jaybird RUN earbuds? and reselect your favorite preset from the Jaybird app.

      By default, the control buttons on your RUN XT is Play, Pause, Accept / End a call. To control the volume, you have to open the Jaybird App and select or "Alternate Controls" so you can adjust the volume using the buttons on your earbuds.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 3 out of 5 stars

    OK, but not exceptional for the money

    Posted
    BogleheadsGuide
    • Tech Insider NetworkTech Insider Network

    Jaybird - RUN XT Sport True Wireless In-Ear Headphones - Black/Flash If you're into working out at the gym, or running outdoors, these RunXT wireless headphone earbuds were designed for you. They are "sport fit" which means they are designed to offer a secure, sport-specific fit and won't come out of your ears when running or working out as can other wireless earbuds. And, since sweating is often associated with active workouts, these earbuds are both sweat and waterproof. There are a number of different size fins and tips included to ensure a good fit. One of the tips installed on the device fit in one ear right out of the box, but I had to try out some of the spares to get the proper fit in the other ear. @@@@@@@@ They alert you that it's not uncommon to have different sizes for each of your ears. @@@@@@@ Pairing and connecting these ear buds with your phone or other Bluetooth device is easy. They paired with my phone right out of the box. The buds are stored in an egg-shaped travel case that also serves as their charging station. Attaching the included USB cable to the travel case and to your computer, with the earbuds inside the case, charges both the case and the earbuds. When unplugged, a full charge of the travel case can provide up to 12 hours of play time before the case needs to be plugged in again and recharged (four hours when the earbuds are fully charged inside the case and another two (2) four-hour charges when the buds are recharged using the power that's stored in the unplugged travel case). Once you've connected the earbuds to your device, you should go to the Apple or Android app store and download the Jaybird app that lets you adjust your headphones' sound EQ (low, mid and high ranges) to customize your own personal sound settings. Or, if you like, simply use one of the eight different sound choices that come with the app by choosing that setting. You can save and name different customized sound settings that you create so that you can use them again. Pressing on the buttons on the earbuds control different functions (On/off, Music, Activate Siri or Google Assistant, Phone Calls and Pairing). However, unlike some other earbuds, the volume is controlled from your phone's volume rocker rather than pressing on the earbuds. For me, having to use the phone (which may be in your pocket or a holster) to control the volume is not as convenient as simply pressing the easily-reachable earbuds. While the best sound results when using both earbuds, if you want to be more aware of your surroundings, you can use just one earbud. Remember, though, if doing that, you'd want to use the right one, since that's the one that works for your cell phone calls. I'm sure folks want to know why I only gave these earbuds three stars. While I don't claim to be a sound aficionado, I was underwhelmed by the quality of the sound for something at this price point (~$150). Don't get me wrong, the sound quality is fine, but I have $50 earbuds that sound just as good, or, IMO, possibly even better. If you feel it's worth an extra $100 to keep your earbuds from falling out while running or exercising, and you want water and sweat protection, these earbuds may be for you. Otherwise, look elsewhere.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi BogleheadsGuide,

      Thank you for the in-depth review!

      We are disappointed to hear you didn't like the sound. From your review it sounds like you tried our Jaybird app where you can adjust the EQ to your liking.

      Getting a great fit will also significantly impact the sound. A great fit = great sound. Check out the Find Your Fit section in the Jaybird app if you have not already.

      Thanks again for taking the time to review your Jaybird RUN XT!

      Adam
      Jaybird Customer Experience
      #RunWild #PowerYourPassion jaybird

  • Rating: 3 out of 5 stars

    A missed opportunity by JayBird

    Posted
    Daved
    • Tech Insider NetworkTech Insider Network

    My daily drivers for headphones right now is a pair of JayBird Tarah Pro earbuds. They deliver great audio in a comfortable package and provide more battery life than I can run through in a given day, listening to music. But they aren't "true wireless" earbuds, since they have a wire connecting each ear, with a control panel near one side. Because of that, I was really excited to try the JayBird Run XTs since they are a true wireless set, with nothing but my head connecting each ear. I also tried another pair of true wireless earbuds not long ago that left me disappointed after experiencing a decent product package marred by merely average audio, and a bit of misleading marketing hype. I dove into these Run XTs with high hopes and expectations, and I find myself walking away, yet again, feeling let down by a good thing that just couldn't pull it together for the finish. The packaging delivers typical JayBird fare, with a sleek black box with a minimalist appearance, and a hard case featured once you open the front flap. The case contains the earbuds and a flap at the bottom contains an accessory bag with multiple ear fins, and ear tips. The earbuds charge when placed in the case, and there is a short micro-USB cable behind another compartment to plug into the case and charge it up. The case itself feels solid and well made, as does each earbud. Each earbud contains a button behind the JayBird logo for control. It could require a bit less pressure to press, but it feels solid and prevents a cheap, mushy feel while not requiring too much pressure that it causes pain in your ear. Connecting these is straight forward, and the JayBird app guides you through the process if you have any difficulties. From my experience with the Tarah Pros I have found that JayBird does a great job delivering a solid user experience in large part because of their app. Not only does it walk through connecting the Run XTs, but it helps provide guidance on fitment, provides tons of configurable equalizer settings thanks to community submissions, and in the case of the Run XTs, it allows you to toggle settings for the earbud buttons. Once connected and adjusted for proper fitment, I found them to be comfortable to wear for long periods of time, and I was able to consistently place them back into a comfortable position each time I removed them. My ears are most comfortable with the size 2 fins and tips, but there are 3 other options, including some new oval tips to help fit a variety of ear shapes and sizes. The packaging advertises 4 hours of run time plus an additional 8 hours of charge out of the case. I appreciate that they didn't lump it all into one advertised "12 hours of runtime" label like I have seen on other packaging. To test this battery claim, I set these up with continuous playback at a moderate audio level, which was just loud enough I could hear the music when they sat on the desk, and they ran from 10:33am until 3:03pm, for a total 4.5 hours of runtime. I didn't test the charge level of the case, but I would expect the charge capacity to be on par with the advertised 8 hours based on the earbuds exceeding claims. Audio quality was as expected based on previous JayBird experience. I found the sound quality to be very good, though a bit flat out of the box. As mentioned, the JayBird app provides enough equalizer settings to appeal to various tastes of music or listening preferences. Though you have to connect to a mobile device to change this setting through the app, it still provides a level of customization and flexibility not available on less expensive sets. When compared to the Tarah Pros, I think the Tarahs sound a bit better, but these still sound above average for earbuds and delivered really good sound quality. I also found call quality to be quite clear and no one reported issues hearing me on the microphone. Many times phone calls can sound like you're in a tunnel when talking on earbuds like these, but I found them to be very acceptable for phone calls, though it does operate only through the right ear. Unfortunately, as good as these fit and sound, there are some fatal flaws that bug me too much to fully enjoy these. Especially because they could be so much better. First, I have tested cheaper pairs of true wireless earbuds that have a charging case that includes an attached cable that tucks into the based of it so you're never worried about being able to plug them in. When you're working with 8-10 hours of charge time in the case, this might seem silly, but it's much easier to keep track of one all-inclusive piece than to also keep track of the cable to charge them. Granted the cable included is longer than the set I have with one attached, and micro-USB is pretty common. Still, I prefer the other case design over these Run XTs because I don't have to worry when I travel. Speaking of the case, while it's design is nice, rounded, and sleek, it's thicker than the other set, and isn't as comfortable in my pocket. It's fine to toss in a backpack or purse, but I found it uncomfortable in a jeans pocket. Another thing that bothers me about these is the control scheme. Out of the box the buttons on the earbuds control Play/Pause on the right ear, and Google or Siri from the left. A double press on the right ear skips forward in your song list. However, to control volume you have to change the button settings in the JayBird app, which then replaces the single click action on each earbud with a volume up or down control. That means you can then no longer control Play/Pause. I criticized the button controls on the other set of true wireless earbuds I tested, but as hard as the buttons were to press, they at least controlled volume as well as Play/Pause and skip functions. While the audio quality on the other set wasn't as good, the control experience was much better and they cost far less than the Run XTs. The final thing that bugs me about these is something I dislike about the Tarah Pros as well, and that's the fact that you cannot connect to multiple devices at once. If you have them connected to a computer, for instance, and want to use them for a phone call, you're out of luck. Additionally, if you want to change the button controls or equalizer settings and you'ren't connected to your phone, you have to disconnect them from whatever they are connected to, connect them to your phone, change your settings, and then repeat the process to reconnect them to what you want. I love the idea of a solid pair of true wireless earbuds that fit comfortably, and have good sound quality, and I had high hopes for these. But the control issues and case design plus lack of attached charging cable keep me from wanting to use these. My Tarah Pros sound a bit better, give the ability to control volume and playback without changing the controls, and last 16+ hours on a single charge. I can also keep them with me, using their included soft case that holds the earbuds and the cable while taking up far less room than the charging case for these. Because of that, I find myself sticking to my Tarah Pros as my daily set, and holding out for a revision of these that addresses the issues that keep them from being as good as they could be. At best, I find these to be good sound quality constrained within a rather mediocre package. If you absolutely need true wireless and can overlook the negatives, these do sound really good and fit really well. But if you don't need true wireless, the Tarah Pros are a better package, in my opinion, and feel better thought out.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi Daved,

      We appreciate your detailed feedback on the Jaybird Run XT. We're glad you liked the battery, packaging, connectivity and the app. We're sorry to hear that it did not meet your expectations with regard to some of the design and features and we'd like to help. Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird