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Customer Ratings & Reviews

Jaybird - X4 Wireless Headphones - Storm Metallic/Glacier-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 427 reviews

84%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 427 Reviews
  • Rating: 4 out of 5 stars

    Nice buds for the track!!!!

    Posted
    ConcordCool30
    • Tech Insider NetworkTech Insider Network

    I must first say that I love how snug buds fit in your ears. I was not very fond of controls on the remote. They plain and a bit much while you're in a workout. But I did really like the eq presets available in app community and playlist sharing, And the over the ear options also were a good addition, The cord itself could have been a bit longer for better comfort. I would have liked another inch or two. All in all nice sound when tuned to your preferences and good noise canceling. And didn't have a problem handling the sweat from my run.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What I wanted

    Posted
    Tenzin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have been tentative to buy wireless headphones, because I didn’t want to be up a creek if I ran out of battery power. Since getting these I can go several days before recharging them, when I typically listen to them for a couple hours a day. They have a fast charge too, so if you charge them for 10 minutes they’ll last for an hour. The sound quality is great too, used to have Bose earbuds and they would break after about a year or so. Have had these for about 2 months now and am really enjoying them.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Awesome sound and app, poor fit - returned

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife bought these for running. She has a difficult time finding earbuds that fit and are comfortable, so they rolled to me when she gave up. I'm not that picky, but not matter which combination I tried of the sizes I tried, I couldn't find anything that would stay put in my ears. I LOVED the app and ability to customize the tone, but sadly had to return them due to fit. If they fit you, you will be very happy with the sound especially if you're an audiophile.

    I would recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi Chris,

      We are sorry to hear that your Jaybird X4 did not meet your expectations with regard to fit and we'll be glad to help you out! Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 4 out of 5 stars

    Outstanding product.

    Posted
    Jakeyboie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my 3rd wireless earphone/headphone. I had Beats, my favorite, a Bose, misplaced both of them. What I Iike about this product is the sleek design. The sound quality is perfect though I sometimes can’t get the right amount of bass, which would lead me to my only issue with this product that it doesn’t fit my ear well, I need to really keep on adjusting it to get the right fit and sound I need. But I don’t think it’s the products fault, I’m sure it fits other ears.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good with minor setbacks

    Posted
    TeeTyler
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’m coming from a pair of BeatsX and this is a major step up, especially where sound quality is considered. However, these headphones require you taking your time to find the perfect fit with the earbuds or they won’t be nearly as enjoyable. I use the foam buds for better sound isolation. My primary problem is the cord. It’s always getting stuck to my neck when I turn my head. This leads to a slight tugging sensation that make me thing the bud is coming out. Otherwise, these are great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    IBM729
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased these to use while working around the house and for going on runs. So far, they seem to stay in my ears and haven’t fallen out on their own yet. The sound quality is good, and the Jaybird app lets you change the audio settings, track their last paired location, and battery level. No complaints as of yet. But if they’re like any TV or remote I’ve purchased from Best Buy in the past 8 years.. I expect the protection plan I purchased will come in handy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best out there right now

    Posted
    Devyy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Plain and simple, the best you're gonna get right now. I work at an office, so i keep these on all day and if i gave it a full charge the night before, they last me a 8-4:30 shift. Even if you do run out of battery because you aren't actually working and watching videos all day, the charger it comes with will give you decent charge if you leave it charging for 10 minutes. GET IT. BETTER THAN BEATS, BETTER THAN SKULLCANDY, BETTER THAN JBL. Plus, they have an equalizing app, which is dope as heck. Just do it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Did not like the bass

    Posted
    Jose000
    • My Best Buy® MemberMember

    For the price I was expecting better bass but the quality was as good as my $5 wired headphones that I use as disposable because of my line of work. I downloaded the app and tried the presets and my own setting but it didn't make a difference. If you don't care about bass then it might be for you. I don't know if they were defective or not but I went ahead and exchanged them for a pair of wireless in-air Bose headphones. The difference was night and day but I did pay $20 more for the bose.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi Jose000,

      We're sorry you did not get the best bass level with your Jaybird X4 and we'll be glad to help you out! Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.

      For future reference, you can try other devices/devices with a different OS, you can also check the codec your phone/device supports.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 5 out of 5 stars

    The best earbuds I’ve owned

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I returned a pair of Powerbeats 3 because they were having electrical issues and decided to go with the Jaybird 4x mostly because they are waterproof. I do a lot of running outside and needed something that could survive time in the rain. I have had these for a few weeks, and I love them. The app allows you to adjust the sound, the battery life shows on my phone (both of which were not options with the Powerbeats). The sound quality is good, the fit is customizable, and they perform as advertised.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for all occasions

    Posted
    Chad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have no problem returning headphones or earbuds until I find the right match and these are definitely the right match. They feel great and sound awesome. My kids can’t hear any music playing when I have them in even when standing next to me. I love how a voice tells you what battery percentage is left. The battery seems to drain quicker than they advertise but that’s not an issue for me. I would highly recommend these for everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I liked the X3 so much, than I jumped for X4

    Posted
    Hvalenzu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far it has been an improvement over the very good X3. The app works better with the X4 and it has at least 1 or 2 hours more of the battery than the X3 (which usually last at least 1 day of heavy use). Sometimes I got 2 days of full use (4 to 5 hours of music, video or talk each day). My only complaint still the charger adapter who is not a mini-USB, so you have to take care a lot, losing one is hard to get a replacement (I mean is not cheap and takes a time to get one).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst headphones ever

    Posted
    Kawasaki636
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I only used these headphones twice or should I say attempted to use them. I would charge them overnight and when I would go to use them. They would be dead, then I tried again and charged them while at work for majority of my 12 hour shift. When I again tried to use them they would say they were dead. The battery light also indicated they were charged, I guess that was a lie, I returned them at my earliest convenience.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hello Kawasaki636,

      We are sorry to hear that the Jaybird X4 do not hold a charge and we'll be glad to help you out! Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.

      Please try these suggestions that can help to resolve the issue of your headset:

      - Computers are the best and safest method, as is anything 1 AMP or less.
      - Try a different power source/charger
      - Car chargers produce a much greater power supply and should be avoided.
      - Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2 hours,
      - To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
      - Avoid charging your headphones after exposure to sweat.
      - Make sure charging port/cradle is clear of any debris.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 4 out of 5 stars

    Very Effective

    Posted
    Sureshotta
    • My Best Buy® MemberMember

    Originally I had the X3 Sport headphones which are being phased out here and they are excellent in their weight, fitting, and sound quality. This X4 is an improved version and probably more of an iteration but it does everything better including battery life. These are great for tuning out office banter and for the gym thereafter. I appreciate the durability as it's been a few months of consistent use. I would definitely recommend them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best fit and sound

    Posted
    BRANDO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    looked for blue tooth that would fit under my helmet and also have great sound jaybirds are by far the best ive seen on the market me personally have never heard of them before and now I wont listen to any other !!!!! def a must have if you ride your chopper and love music while doing so! great price even greater sound quality and the APP on your phone is freeand easy to use

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A really sport headphones

    Posted
    Chips
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have bought different called good brand of sport headphones, but for my previous experiencewith other brands, I can say that this pair or the brand Jaybird they do the job, the build quality is awesome (real sweat proof), lightweight and a sound that is amazing for the size of the speakers, if youre looking something for run or do heavy exercise this ones are the indicated.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The GF approves

    Posted
    Roni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Coming from the X3 I felt a minor difference in terms of comfortability. The audio quality has improved and the Bluetooth connectivity has gotten better with BT4.2. As the smart phones improve on Bluetooth, the headphones become better and decreasing the latency in audio and text “clicks” when typing. Audio stays in sync when watching YouTube as we hoped it would.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good headphones. I liked some of the improvements.

    Posted
    ActionDan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had to replace my X3 headphones again which I liked. But since those were not available anymore I thought I would try the X4. Some of the improvements are good like the longer battery life and the sound is still good. But the earpiece parts have been changed and the newer version doesn’t fit as well. I ended up swapping my old parts for a little better fit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound

    Posted
    Travelgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve been trying different brands for a while and it was always one thing or another. Got the Jaybird after someone recommended them, and I love them!!!! Sound is great, I can leave my phone in one room and be on them and will not loose signal or anything. The only thing I would say is that it picks up Everything! Every time I’m on the phone the other person can tell me all the noises around me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice headphones for a decent price

    Posted
    burkeAV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First set of Bluetooth headphones I’ve owned. The sound is good, the battery live is nice (~8 hours), and the app is nice if you want to tweak the sound a bit based off what you are listening to. Only complaint is that at least in my iPhone the sound doesn’t get as loud as my previous corded ones do. Still sufficient for most folks I assume.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent, but don't always stay in your ears

    Posted
    exerciseenthusiast
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall, I like these headphones. I use them for working out - running and cycling and occasionally lifting weights. The silicone ear buds don't always stay in. The ear fins are soft and relatively comfortable, but do require adjustments to keep them in the ears. The jaybird app is great and you can adjust the headphones, so you can have a consistent sound regardless of what it is paired to.

    I would recommend this to a friend