Main Content

Customer Ratings & Reviews

Jaybird - X4 Wireless Headphones - Storm Metallic/Glacier-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 426 reviews

84%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 223 Reviews mentioning:
sound quality
  • Rating: 5 out of 5 stars

    Great Sound

    Posted
    JonL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound. Excellent app available to tune sound to your preference.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good fit and sound

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good fit and sound. The app to customize the sound is great

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sounds great but earbuds pop out

    Posted
    LD23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The earbuds sounds great but the wires catch against skin and pop out.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Sounds great

    Posted
    BLYang
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sounds great but the wire sticks to your neck too much.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good sound but didnt fit my ears had to return the

    Posted
    Kcearmuffs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I found good sound but if your ears are on the smaller side get something different

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hello Kcearmuffs,

      We appreciate your feedback with your Jaybird X4's sound quality. We are sorry to hear that they did not meet your expectations with regard to fit and we'll be glad to help you out! Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.

      Please try the suggestions that can help on this link:

      https://www.jaybirdsport.com/en-us/jaybird-support/jaybird-x4/faq/find-my-fit/how-do-i-setup-fit-my-x4-buds.html
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 3 out of 5 stars

    Quality sound but unsure if they will last

    Posted
    EliteMemberIan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: -Great sound -easy setup -Puts up with lots of sweat and hard workouts Cons: -Pricey -Dont fit as well as previous models -these are the third pair of Jaybirds Ive purchased because the -previous two models died without explanation.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound quality, and perfect for work outs.

    Posted
    braeros
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These earbuds are great for running in and the clarity and noise levels were far more then what I was expecting.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sound quality and comfortable fit

    Posted
    tdub12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The sound quality is good, the fit is comfortable and they do a decent job of cancelling the wind when I'm on the motorcycle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Comfortable fit great sound

    Posted
    tanderson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love these ear buds and the convenience of great sound with no long wires to work around.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy setup, good sound

    Posted
    ADN91362
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very good Clear sound Decent bass Setup simple

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better sound and longer batteries life

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Upgraded from jaybird 2 to these sound great ...but doesnt have the portable charger like the Jay2's where u can charge while listening but they're still great

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great sound while it lasts

    Posted
    Cain
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sounds great but had a short in it a week after purchased and wasn't comfortable

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hello Cain,

      We appreciate your positive feedback regarding the Jaybird X4 sound quality. We are sorry to hear that you experienced a fit and power issue ans we'd like to help. Please send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of to improve your experience.

      Please try these troubleshooting steps that can help to resolve the issue of your headset's battery:

      -Computers are the best and safest method, as is anything 1 AMP or less.
      -Car chargers produce a much greater power supply and should be avoided.
      -Over-charging the battery will quickly reduce the life of the headphones, so in addition to monitoring the power supply, limit the charge time to 2.5 hours,
      -To get the most out of your battery it is recommended to charge the buds when the low battery status is indicated.
      -Avoid charging your headphones after exposure to sweat.
      -Make sure charging port/cradle is clear of any debris.

      For future reference, you can try the following for secure/comfortable fit:

      1. Test over-ear/under-ear fit
      2. Test all combinations of eartips and wings, including different sizes in each ear (silicone and foam tips)
      3. You may view the instructional video on this link:

      http://www.jaybirdsport.com/support/
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 5 out of 5 stars

    very clear

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very clear and sound is great. Stays in ear while in use firmly

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound and functionality

    Posted
    VIctor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These headphones are great because they come different tips (foam ones fit and sound great) and fins that allow you to customize the fit. Over the ear wire routing stabilized them during workouts.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound and decent battery life

    Posted
    Mf28
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Jaybird sounds great but depending on your ear you got to play around with the different ear pieces it comes with to find a good fit. Once you do find a good fit they hold pretty good and the battery lasts a long time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound

    Posted
    Carlacal08
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound. Buds uncomfortable when placed in ears

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    For the money sound quality is great

    Posted
    CoachDC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great sound quality for the money. Battery life is good as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound and comfortable

    Posted
    USCMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Really like these wireless headphones! They have great sound and are realy comfortable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound quality

    Posted
    Cristy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like the sound quality of these headphones but I think the cord that goes around the head might be a little too short. Check for comfort when buying.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great look and sound quality

    Posted
    Kunal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Audio quality is great. This color is beautiful too.

    I would recommend this to a friend