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Customer Ratings & Reviews

Jaybird - X4 Wireless Headphones - Storm Metallic/Glacier-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 424 reviews

84%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 6 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-15 of 15 Reviews mentioning:
wiring
  • Rating: 5 out of 5 stars

    Wire

    Posted
    Guz972001
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I loved these but, the wire always snagged on my skin making them not stay in my ears

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound quality

    Posted
    Cristy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like the sound quality of these headphones but I think the cord that goes around the head might be a little too short. Check for comfort when buying.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    ScottE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice sound but that's where it stops. Battery life not great, hard to keep in your ears and the cord pulls them when turn your head. They also glitch constantly.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hello ScottE,

      We appreciate your feedback with your Jaybird X4's sound quality. We are sorry to hear that they did not meet your expectations with regard to some of the design and features and we'll be glad to help you out! Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 4 out of 5 stars

    design

    Posted
    oifvet102012
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the design to hold the cord tight is bad. I suggest going back to the X3's if you run alot. Other than that they are good to go

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great ear buds for activities

    Posted
    Norcal
    • Verified PurchaserVerified Purchase

    I love these J birds. I use them while weight training and they never fall out of ear. Sound quality is good with J Birds EQ App. I would've gave a 5 star rating however the charging cord is awkward, and the skip track button needs work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Headphones for Workouts

    Posted
    BigRoy
    • Tech Insider NetworkTech Insider Network

    These headphones are super comfortable without me having to worry about them falling out during my workouts. They were real easy to pair and the sound quality is awesome. They also look real cool too. My only complaint is the cord could be a little bit longer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid these

    Posted
    Unhappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Don't get me wrong, the sound is very good. Fit leaves a lot to be desired however. Biggest issue is that they use a proprietary charging attachment. Not a micro usb or any sone such, but a specific adapter to a USB port made for the Jaybirds only. Lose the 3 inch cable and your headphones are no good.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi Unhappy,

      We appreciate your positive feedback on the Jaybird X4's sound quality. We're sorry to hear that it did not meet your expectations with regard to the charging clip's design. Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 3 out of 5 stars

    Great sound customization, sluggish controls

    Posted
    Jaron
    • Tech Insider NetworkTech Insider Network

    Pro -Comes with many ear tips and fins to fit many ear sizes and shapes -Can be worn reversible -Decent battery life -Excellent sound and EQ control with the companion app -Practically sweat/water proof Con -Storage case is small, not very protective, and doesn't stay closed well -Sound EQ control and stereo reversal requires app on your device to be constantly running -Customized EQ is limited to five control points -Controls are a little sluggish -No hi-res audio support -Proprietary charging cable Overall Physics demands earbuds have a drawback: tiny driver size. Small drivers can't replicate a natural balance of audio on their own, particularly in the lower bands. To combat this, most earbud manufacturers use software EQs to enhance the areas their drivers are normally weak. The problem with this is the end user is at the mercy of the synthesized soundstage the manufacturer set. Jaybird changes that up a little with the X4s and the latest version of their sound control app. Instead of a few EQ presets, you get almost complete control over the entire EQ to make your music sound the way you want. More, you can share your prefer presets and download those of others ( and sample the many strange ways others prefer listening to their tunes ). You are limited to using only five control inflection points along the entire EQ curve, but it's usually sufficient for your needs. Jaybird's app can also reverse the stereo since the earbuds are can flip around and be worn either hanging under your neck or over your ears and around the back of your head. I didn't find this alternate configuration very usable since it puts the control pod right against your head. The controls themselves are okay, but could be better. It uses the typical three buttons for volume up, down, and power that also double for next/prev track and other things. I found them overall to be slow since instead of using quick double- and triple- clicks, you have to press and hold them for the alternate commands. The control pod also serves as the charging point, but instead of using a standard type-C or micro USB cable, it uses a proprietary magnetic connector. Hope you never lose the charging cable. However the storage case in the box is a small bag with a spring loaded mouth that doesn't stay tightly shut. The bag is barely big enough to hold the cabled earbuds, charging cable, and the various ear tips and sizing fins, and doesn't offer much protection. In the end, the X4 has great promise, but fails in a lot of little things. The EQ control is great, they're practically water proof, the battery life is decent, and you get a lot of ear tips and fins to fit your ears ( if you're the type that finds this style of buds comfortable ). But I find the controls slow, the storage bag severely lacking, the proprietary charging cable easily lost, and the lack of any hi-res audio support ( apt-X, LDAC, etc ) disappointing. I can probably excuse the charging cable, since water proofing electrical connections can be difficult. And I have to have one more app running on my phone to get the sound I want. It would be very nice if the earbuds had the ability to store one or two EQ curves onboard, so they would sound the same without needing the Jaybird app on every device. Overall they're a good way to listen to music and I don't think many people would be disappointed with them. Personally, I think I prefer the JLab Epics a little more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice buds for the track!!!!

    Posted
    ConcordCool30
    • Tech Insider NetworkTech Insider Network

    I must first say that I love how snug buds fit in your ears. I was not very fond of controls on the remote. They plain and a bit much while you're in a workout. But I did really like the eq presets available in app community and playlist sharing, And the over the ear options also were a good addition, The cord itself could have been a bit longer for better comfort. I would have liked another inch or two. All in all nice sound when tuned to your preferences and good noise canceling. And didn't have a problem handling the sweat from my run.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly what I want out of wireless earphones.

    Posted
    Neya
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works just great and detects blutooth easily. It even has a app for further customization and battery information. I would recommend this to anyone that has a android or doesn't like the Apple Airpod style. Only caveat is the way how the earphone is shaped and may not fit perfectly with everybody's ear, otherwise it's really snug. Also as it has a wire, there is still a chance of discomfort with the wire being able to be snagged. As such, you also can't really listen with just one earphone, you HAVE to have both earphones on because its really uncomfortable to leave the other loose and have either gravity or friction from your shoulder be a problem. If you hate cables back then, this may not be for you. But it's really well built and sounds great, not really much more you can ask for.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great with minor inconveniences

    Posted
    Bruce
    • My Best Buy® MemberMember

    I bought these to replace a pair of Bluebuds X which died suddenly after several years of good service. The sound is quite good, fit is much improved over the Bluebuds X (and over the Freedom which I had previously). These are the first Jaybirds I have owned where the fit has been both flawlessly comfortable and which do not come loose and do not require constant pressing back into my ears. So far I have only run with these on a treadmill a few times for thirty minutes or so at a time but they maintained fit and seal in my ears the entire time, something the Bluebuds X would not do with any combination of tips/wings. The X4 fit perfectly right out of the box with no adjustment. I do not like the cord management of the X4 as it leaves a sizeable loop of excess cord to protrude from the back of the neck. Also the cord material tends to stick to the back of my neck which prevents me from turning my head without pulling the buds out of my ears or constantly twiddling with the cord. There is a good chance this could be improved a lot by repositioning the eartips and running the cords over my ears instead of under but like all the Jaybirds, this pretty much obliterates the use of the inline mic to make calls. Finally the 4 inch charging cable is pretty ridiculous but should work well with a generic USB extension cable which you'd have to buy separately.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sounding earbuds

    Posted
    LouRevue
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    So I've never owned any Jaybird headphones however I always read that these are good headphones with great sound. I'm normally a Bose or Sony kind of guy so these were a bit different. As far as wireless headphones go, I prefer all wireless earbuds. Main issue I've with these wired headphones is the sound/vibrations from the wire as it rubs against my neck. I've Jabra 65t's, Bose Soundsport and Sony WF-SP700N earbuds. All of which are really nice. Not a big fan of wired earbuds however these are quite nice. The eaerbuds come with the normal goodies; different sized earplugs, USB charging cable and a coin purse carrying case. As far as sound quality goes, I'm quite impressed with these. To date I like the sound from my Sony SP700's as they provide nice, punchy base. These aren't quite as punchy in that respect however the sound is bright and crisp. Overall, pretty nice headphones. As I'ven't used Jaybirds previously, I can't really comment on how these are different from previous versions. However, if you're in the market for some wired "wireless" earbuds then these are a good choice.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Jaybird vs JBL

    Posted
    Shera
    • My Best Buy® MemberMember

    I listen: Podcast, Music, Audiobook (Music> Electronic>Trance and subgenres) How often I use: Everyday around 7-8 hours Ear size: tiny (small) I used to have JBL mini and I used them ~ 3.5 years. For a change I bought PLT headphones and Jaybird X4. Specifically Youtube tech influencers were saying all the good things about X4 (they preferred X4 over Tarah Pro) so I said why not! . My experience: 1. Ear pain. I was using the smallest buds yet the pain was unbearable. 2. Unexpected Disconnections for no obvious reason. @@@@@@@@ sometimes 10 times in a minute) 3. Battery life is definitely lower than 6 hours. 4. The part with the buttons is heavy and pulls the left cable, it is very annoying to pull the left cord over and over again to balance it out. 5. Sound quality is not significantly different than JBL at least for the music that I am listening. Volume can go higher than JBL. 6. I did not see any benefit over using the app. Conclusion: Disappointed. I am returning the product.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi Shera,

      We are sorry to hear that your Jaybird X4 did not meet your expectations with some of the design and features and we'll be glad to help you out! Just send us an email at Jaybirdlistens@Jaybirdsport.com and we will get you taken care of.
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Rating: 3 out of 5 stars

    High quality & good sound. But not for me.

    Posted
    TechnicallyCorrect
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    If you have looked over all the reviews , you will see all types of technical details, features etc. I'm not going to rehash all that and most people do not read through a long review. I own the Jaybird X3 version and at first glance, the X4 is not that different. However, there are subtle differences . The X4's are very comfortable, even more so than the X3's . Both are very light but the X4 has a a redesigned ear piece that is softer and just fits better. Construction is high quality and the fit and finish is top notch. The sound is good but I really do not hear much of a difference between the X4's and X3's . The reality is most headphones sound good at this price point. It does come with an app to adjust the sound to your liking but I did not install it. As I said , most headphones sound the same at this price point. There is a good reason for that, sound quality will only get so good without active noise cancellation. And brings me to one of the things I do not like , no active noise cancellation. Most people say they can do without that but they tend to change their tune when they test out a set that has it. Another thing I do not like is the proprietary charging connecter. It is easy to charge but if you lose the charging dongle , you are out of luck until you replace it. I would have preferred a more universal USB connecter on the X4. So are the Jaybird's X 4 worth buying? Yes and no. It is not worth the upgrade over the Jaybird X3's or similar headphones on the market. If you are looking for a new headset in the $130 price point range then the X4 has most of what you would like. For me personally, I'm not a big fan of wireless headsets that are connected by wires. I've been using the X4's for about a week and , like the X3's, I just cannot seem to get as comfortable as truly wireless headphones that are "in ear." Jaybird does make them and they only cost about 25% more ( it is called the Jaybird Run. @@@@@@@ That is more a personal preference than a slight to the X4's but worth noting. With that in mind, I would recommend the X4's as long as you are a person that likes this type of design.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome earphones with great sound & comfort.

    Posted
    optimummind
    • Tech Insider NetworkTech Insider Network
    • Top 10 ContributorTop 10 Contributor

    ==== Summary ==== The Jaybird X4 earphones blew me away with its quality build, supreme comfort, and excellent audio quality. It does so many things right - light & durable, super comfortable in the ears, water resistant, excellent control over sound through the custom EQ app, great audio, and long battery life. Athletes will love the Jaybird X4 as well as casual users who value sound quality and water resistance flexibility. Jaybird has lived up to the hype and has created a very good and compelling product. These are fantastic earphones. Pros: -Light and comfortable design. -Secure fit with soft ear fins/hooks. -Both the silicone & Comply foam ear tips are comfortable. -Comfly foam ear tips provide great natural/passive sound isolation. -Fantastic audio quality (with in-app EQ adjustment). -Good phone call quality. -Excellent battery life. -Earphone control buttons work well. -Excellent Jaybird app (custom EQ, battery status, Find my buds). -IPX7 water resistance. -Quick charge. -Tangle-resistant cord. -Cord cinch is useful. Cons: -Very short (~3") & propriety charge cradle cable with no wall charger. ==== Design & Comfort ==== The Jaybird X4 earphones are designed very well - for both athletes and casual earphone users. It is light, made with durable materials and quality plastic, very comfortable for extended usage during normal & physical activities, and come with both soft silicone and Comply foam ear tips (in different sizes). Between the two types of ear tips, I prefer the Comply foam tips (size small). They are more comfortable to wear and they also offer better passive sound isolation than the silicone ones. In addition, sound quality gets a boost, especially in bass-heavy songs. The ear fins come in two different sizes as well and they're soft and compliant and fit inside the ears snugly and securely. I'm a jogger and the X4 was an excellent running companion with its secure fitment, outside noise isolation, and comfort. During my usual 5 to 6 miles run, I sweat profusely so it was good to know that the X4 is IP7X water resistant. I also appreciate being able to quickly clean the earphones with water without fear of damaging them. The Jaybird X4 is controlled with a 3-button remote module located near the right earpiece - volume up, volume down, and the middle multi-function button. The middle button is used for Power On, Power Off, Bluetooth pairing, answering/ending phone calls, and launching Google Assistant (with my Samsung Galaxy S9+). Everything worked smoothly and perfectly. The X4's battery is replenished by a charge cradle with a cable. One side of the charge cradle snaps onto the body of the remote module of the X4 and you then plug the other end of the cable into a charger or device that accepts USB Type A. I successfully charged the X4 by plugging it in to my laptop, my desktop PC, and one of my smartphone chargers. It took a little while for me to get used to snapping on the charge cradle to the X4. It was kind of annoying trying to align the pins on the charge cradle to the remote module despite the four small guiding tabs on the charge cradle that help with the alignment. I'm sure muscle memory will kick in soon, though, and the process will become easier and faster through time and repetition. With that said, I prefer this charge cradle method over having to using my fingernail to pull back a rubber or plastic flap before inserting a charging cable. I believe Jaybird is using this method to meet its water resistance and durability requirements. All in all, Jaybird has created some awesome hardware with lots of thoughtful and useful features. 10 out of 10 from me~! ==== Sound Quality ===== Out of the box, I found the sound to be just so-so though it was still better than my other two wired Bluetooth earphones - some $30 earphones from Amazon and a $100 JLab earphones. Once I opened the Jaybird app and played around with the EQ settings, however, the sound quality became FANTASTIC and AWESOME. I started with the "Warmth" preset profile and made sound quality my own by adjusting the Low, Mid, and High ranges within the "Customize" option. After saving & applying my custom preset, my enjoyment of music from the Jaybird X4 went from a 7 to 10 out of 10. I highly recommend everyone to invest some time and play around inside the EQ settings to tailor the music to one's personal tastes. It really does make a HUGE difference. I'm not what you call an audiophile but the X4 - after EQ tuning - has really impressed me with its sound quality. The sound is crisp and clear, the bass is pretty decent (for Bluetooth earphones), sound separation and dynamic range are well-presented, and it delivers very well-balanced audio. I love it. Is it as good or better than over-the-ear headphones such as the Sony 1000XM3 or Bose QC35 Series II? Of course not. But for wired Bluetooth earphones that offer easy portability, lightness, and durability during physical activities, I don't think one can do better than the Jaybird X4. 10 out of 10~! ==== Battery life ==== The X4 offers very good battery life. 8 to 9 hours of playtime is higher than most other similar competing products and you won't have to charge it midday like you do with those small wire-free Bluetooth earphones. 10 out of 10. ==== Conclusion ==== Jaybird has created an excellent product in the Jaybird X4. It is stylish, light, well-built, super comfortable, durable, easy to use, and provides fantastic sound quality. The icing on the cake is its IPX7 water resistance and long battery life. For anyone that asks me to recommend a good pair of wireless Bluetooth earphones, I'll tell them to get the Jaybird X4. It is some good stuff.

    I would recommend this to a friend