Customer Ratings & Reviews
- Model:
- JBL2GBAR21DBBLKAM
- |
- SKU:
- 6395178
Customer reviews
Rating 4.5 out of 5 stars with 1140 reviews
(1,140 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the sound quality and bass of this 2.1-Channel Soundbar, frequently praising its ease of use and setup. Many appreciate the Bluetooth connectivity and compact design, while some users mention issues with the subwoofer volume and remote control functionality. The price point is also often cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dead product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased almost exactly 3 years ago and product stops working. It could cost almost $200 to fix it for a $350 product.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great in the house. Love that it’s wireless!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Loud and Louder
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound. Mostly loud but decent for the price.
I would recommend this to a friend - Pros mentioned:Bass
Rated 4 out of 5 stars
Decent buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product yet no that clear. More bass than clarity.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Happy Client
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee of Geek Squad was very helpful, nice, knowledgeable. He explained how to use the equipment & showed us. He was efficient & cleaned up all the boxes & packing materials. He’s a very good employee for Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my husband. We didn’t even open it because it was not the one he preferred, so this review is about our experience returning it. We were pleasantly surprised at how quick, easy and organized the return was, even just a few days after Christmas.
I would recommend this to a friendRated 3 out of 5 stars
It's okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for a small room. Don't they really like it I my living room.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Remote Control issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is Good. When you go to turn it down,it turns the Bass Settings down,so your always having to go back and set sound after you turn the volume up or down.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 2.1 Deep Bass. If needed, we'd also like to get more information so we can check your options. Please contact our customer support.
Rated 2 out of 5 stars
So so.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get a chance to see or hear this unit in store due to the whole COVID-19 thing. Reading the other reviews here I thought I would be wow'd by the bass this unit puts out. But, I am not. Bass is ok, there's a lot of port noise. I wouldn't buy it again, I'd try another brand or system.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Bar 2.1 We're always looking or ways to improve. If you need help with our products, please reach out to our Customer Support.
- Pros mentioned:Bass
Rated 3 out of 5 stars
Good for bass, not much else.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome bass at all volumes, but terrible mid range. Works Ok with music but terrible sound when watching normal tv. Would be much better if you could adjust eq or any other settings besides sub level.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 2.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Rated 3 out of 5 stars
JBL sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really what I wanted to but you were out of what I was wanting
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for its price it sounds good only at high volume at lower you cant feel or hear the bass, very little settings like 1 or 2 thats it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Bar 2.1 Deep Bass didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar, nice sound and bass but after about a month one of the speakers started popping and making static noise and I had to take in and now have to wait for it to be repaired.
I would recommend this to a friend Rated 4 out of 5 stars
Great for LCD flat screens in smaller room size.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working excellent for my smaller 12 x 14 room. Still have issues with voices vs loud excitement music or combat blast low to high and then cannot hear unless volume is turned back up.
I would recommend this to a friendRated 5 out of 5 stars
Sounds like a movie theater!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. The only issue I had was that the setup instructions were not clear. Eventually I got it to work, just took a bit long then planned.
I would recommend this to a friendRated 5 out of 5 stars
Happy gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a Christmas gift for my brother in law! I didn't see the set up, but he sure was happy!!! He had a second on and said he'll put that out outside in the garage!
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
very bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was easy to install and sounded good for a month, it is junk now after its not returnable, it sounds bad and the remote volume goes up when you want down and vice versa. after 30 days only.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 5 out of 5 stars
Booom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it and got it for a great price...dont sleep on open box stuff u can really find good deals...it was easy to set up and easy blast all my neighbors out there apartments...thank uuu
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 1 out of 5 stars
Two faulty units
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these soundbars. The first one had a faulty optical port and the second would not pair with the subwoofer. I decided to purchase the JBL 5.1, which sounded good but the bass was too powerful for my small apartment. There are only three settings for the woofer: low, medium, and high. I decided to get a Samsung Q850T, which is significantly more expensive but has a separate volume button for the woofer.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear that you're having issues with your JBL Bar 2.1. We'd like to work with you directly to try some steps. Please contact us through: https://www.jbl.com/support-contact.html
Rated 5 out of 5 stars
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was kind of skeptical on buying this item but after hooking it up and listening to it it was really a great purchase I recommend it for anybody else!
I would recommend this to a friend










