Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the sound quality and bass of this 2.1-Channel Soundbar, frequently praising its ease of use and setup. Many appreciate the Bluetooth connectivity and compact design, while some users mention issues with the subwoofer volume and remote control functionality. The price point is also often cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,140 reviews
  • Rated 4 out of 5 stars

    Sounds good and connects nicely so far.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for a 2.1 sound bar. It’s been working nicely with connectivity when turning on with the TV or connecting to the phone or tablet and listening music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Product is as it was explained.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff members are very knowledgeable. I was very unclear about what i was actually looking for as far as sound quality but they walked me through very patiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL 2.1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for the sale price. The bass may be a bit too much at times on the High setting and need reduced to Medium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Bar 2.1 Deep Bass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connectivity is refreshingly easy to set up, I feel like I have to fight with other soundbars when trying to pair with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL 2.1

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. You have bass control through the included remote, that is the only EQ control I've found. JBL has never treated me poorly in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband as a Christmas gift , he loves it!! Needed a little help to connect it, but great price and fits very nicely under his TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as good as I expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for music. If buying for a good loud surround sound for movies and general tv viewing, not so much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MUST PURCHASE!!! NO REGRETS!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Sound Bar Is An Amazing Product With The Best Price At Best Buy!!! We Bought 2!!! LOVE THEM!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not consistent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the sound is horrible…like it’s just coming from the TV. Then a minute or 2 later it goes back to the sound bar & sub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the JBL Soundbar with wireless subwoofer. I was a great deal and I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the sound performance wasn’t what I expected. I ended up returning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but the set up was not easy. The instructions in the box are horrible and the online wasn’t enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, takes less space than a surround sound system, and costs a lot less than a surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy listening

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I was looking for. It replaced my Samsung sound bar which quit functioning properly within one year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound Cuts Out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the JBL 2.1 for just over a month now and the sound keeps cutting out. Have tried changing the HDMI cable to the Optical cable and results are still the same. Very frustrating. Will probably be bringing this back for a refund or exchange for another model from Samsung to match my tv. Won't recommend this.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide feedback. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 2.1 Deep bass. Please contact our customer support service via our official website or toll-free hotline so we can isolate the issue further. We're here to help. JBL

  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving as a gift. Loved the gift. Was available for pick up immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh++

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound. Very little configurability. Not a bad choice if you’re looking for a barebones soundbar/subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything i was searching for. I would recommend it to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery. Wonderful product. So much easier than in store. Very happy with both price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and sound! We already have a JBL speaker which has great sound quality. All JBL products are great!

    I would recommend this to a friend