Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the sound quality and bass of this 2.1-Channel Soundbar, frequently praising its ease of use and setup. Many appreciate the Bluetooth connectivity and compact design, while some users mention issues with the subwoofer volume and remote control functionality. The price point is also often cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,140 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For reference I own a variety of both sound bars and full surround setups in my home. I promise you this is not to toot my tech horn. That said my main surround is made up of 7.2 with Def Tech, Polk, Denon, and Klipsch products and and sounds as you would think. I also have a small Bose SB on an ancillary TV as well as a pair of JBL studio monitors on my turntable. Try as I may, none of them compares to the JBL 2.1 SB/Sub combo, which I use as my PC speakers. Music just sounds way better and the bottom end is somehow just perfect. Rich, detailed and silky smooth highs. Couldn't recommend it enough. Great job JBL. Cheers!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Design, Sound quality

    Rated 5 out of 5 stars

    JBL 2.1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and awesome price point! Easy to place due to slick design! Good base and clear tweeters. The whole room fills up with perfect audio.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product is for people who need help hearing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up the sound bar and sub with out Bluetooth connection issues and able to connect right away. I played a few songs to try out the quality. The sound bar is extremely loud over powering the subwoofer entirely. No matter how loud I turn it up the sound bar beats the subwoofer. The base does not produce the quality of this listed price. I am packing it up and returning it in less then 24 hours. Disappoint..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 2.1's subwoofer didn't meet your expectations even after maximizing the bass volume. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system 6 months ago and i was just watching a movie and the sound bar shut off out of the blue and wont power back up at all not good quality 300 bucks down the drain i hope they can rectify. This the system has been in my living room since day 1 not impressed at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try something else

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great when it worked. Sub went out after a year and JBL was zero help. Told me to get it checked in Maryland. I live in Illinois. 3.1 sub crapped out after a year as well. Can’t buy just a replacement sub I was told.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Muddy, overpriced

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because of muddy, unadjustable sound. There is no eq to tailor the sound.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Bar 2.1. We're always looking for ways to improve. If you need help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Port quality wasn’t impressed. It’s worth spending a little more money for far bette rosins

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, fast/easy installation. The bass is the bomb.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No help for the customer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this to work without interfering with my new TV. Tried a second one. No luck. Customer service was nonexistent. Retuned the soundbar. Got a refund.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Bar 2.1 Deep Bass. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 1 out of 5 stars

    JBL :(

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sounds loud. No defintion. Went back to my samsung soundbar i bought over 3 years ago. If its not broke dont fix it. Not ideal for apartment.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound system ever!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was worth every penny. I can play it during a movie or whenever I want to dance around in my room. It hits the perfect beat every time. I literally bout 3 of them for all 3 rooms in my house. I’m about to buy one more for my 4th room. Then I will be all set

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    DM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a soundbar unit. I picked this unit as it was in my budget. It sounds great as I know JBL products are good for their designs and good sound. The subwoofer sounds great when I turned up the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and bass, especially at the black Friday price point I got it for. Highly recommend, you will not be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Set up to fail

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this item conveniently placed at the front of the store. Turned out to be a faulty item, subwoofer does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CharlesB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt work will be returning it we are out of town and will after Christmas

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 2.1. Please contact our customer support via our official website or toll-free number so we could further isolate the issue. JBL

  • Rated 1 out of 5 stars

    couldnt connect with my older model flat screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to get help at the store but didnt have the correct info about my TV at the time went back and nobody was available to help me

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 2.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound bar system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I bought a insignia 2.1 sound bar and sun and it was horrible! I returned it immediately and bought this, and that was the best move ever! It immediately connected to my tv, and the sound is amazing! The highs, kids, and yes the lows! This 6,5” sub thumps! It only has a few settings but it’s tuned perfectly and that’s all it needs! Great bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Clarity of voice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality for voice and sound effects. Bass is adequate without being overpowering the dialog.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase anything from the Oxford Alabama Best Buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and clear, the subwoofer gives a lot of bass makes you think you’re in a movie theater.

    I would recommend this to a friend
Sponsored