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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1412 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X for its awesome sound quality, great bass, and the immersive Dolby Atmos experience. Many find the setup process to be very easy and enjoy its ease of use with their TVs. However, some customers have experienced connectivity issues and find the battery life to be just ok. Additionally, a few customers have noted that the remote is not back-lit and have expressed concern over the charging design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,412 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You need to buy this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing sound bar! The quality is great! The only down side is there is not much when it comes to equalization between the highs and lows. You can change the depth of the sub and the detachable speakers, but other sound bars have more fine tuning. Still! Very crisp sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system, easy to set up, Easy to use remote!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL ATMOS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Panasonic 5.1 surrounded sound for about 18+ years and it was finally time for an upgrade. Saw this one in store at Best Buy and HAD TO HAVE IT! Big upgrade from my old system and this sounds GREAT in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    very nice soudbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful deep bass perfect surround soud good soud real speaker

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Enormous Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar. At first, I was a little disappointed with the lack of options given to you with adjusting the eq, center or rear speakers. ..now I know that the settings JBL tuned this sound bar just right....there's no need for adjusting the sound bar just to end up at the same place as JBL has provided. Speaker placement is key... especially for the sub. Place the sub towards the center of the room or towards the rear to get a full surround sound and enormous bass. The only problem that I've encountered is the HDMI placement...it's too shallow if you plan on wall mounting the sound bar. The wall mount that JBL came up with is awesome. Purchase the ultra thin or micro HDMI cable...even the right angle hdmi will put pressure on the HDMI input/output on the sound bar making it act erratic....loss of sound or even loss of picture. The sound is crisp and thunderous. Playing music is just as awesome...as if having tower speakers. 820w ....it's clearly there. Other sound bars claim high watts but fade sound out when turned up....this sound bar keeps it's volume steady. Would highly recommend. Do not listen to the bad reviews on this. You will not be disappointed. Great atmos effects...almost too much.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love JBL great quality audio, bass is super deep. Just great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect and a great deal for what you get.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When everything is working correctly this sound bar is AWESOME! Every now and then, very random, the portable speakers will lose power before expected. Not a huge deal, simply connect them back to the main bar and you have HUGE sound coming from a small package. The Dolby Atmos is a must have once you hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great surround sound solution without wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially going to purchase the Sonos Arc because if it's great reviews, but the salesman at Best Buy suggested I check out the JBL Bar 9.1 and I was blown away by the difference. We have a small media room and don't want wires everywhere, so the detachable, battery-powered rear speakers are the perfect solution - they were incredibly easy to mount and they hold a long charge. The sound quality is excellent and the sub adds a nice oomph to help you really feel what you're watching without being overpowering. My only minor issue is that sometimes the rear speakers don't automatically turn on when starting a movie, but all I have to do is tap the power button on each one and they're fine. Regardless, they're totally worth it and I'm very happy with my purchase. It's not cheap, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    JBL9.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jbl system was easy to use and it has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    JBL 9.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. love the sound quality.. very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Open box price was well worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first things first... I managed to get this open box with 25% off making it a solid bar for the price. MAKE SURE YOUR TV HAS ARC AND YOUR DEVICES (Xbox, PlayStation, blu ray) ARE 4K UHD!!!! So many people reviewing on here complain of no atmos sound need to realize you need 4K devices running 2.1 HDMI cable from Arc to Arc on the respective tv and bar. I’m running a 4K tv from my bar and my Xbox directly into the in on the bar. Flawless atmos sound with great 4K visuals cast into my TV. My gripes with this system are the lack of EQ controls to find tune the device. I respect the simplicity of the high, mid, low but a true sound snob will want to tinker with it more. Other than the lack of control, I can’t complain too much. Sound is top notch, sub pounds and the rear speakers when positioned correctly are a great accent to the front bar, just don’t expect the rear to blow your ears off as they’re more intended for background noise as the atmos will decode.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound out of this JBL. I love the detachable speakers and the surround sound it gives the family. The bass from the sub woofer is great for any house. The only issue i have had is connecting to bluetooth so you can play music from your phone. I wish that easier to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our surround sound. The sound is fabulous it really soubds lkje we are at tge movies. We oftern use it outside with our blowup projector screen and evite the neighbors. Its fun to watch everyone jump at the dramtic screens

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has been the greatest purchase in a while! It has such clear and crisp sound and is adjustable to every setting needed! Feels just like a movie theatre!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is beyond amazing. The sound quality is amazing. The subwoofer has incredible bass and the fact you can remove the side speakers to add more surround sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality wireless rear speakers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modern soundbar able to maximize the current tech and software. I was very surprised on the great quality of the wireless rear speakers. I've switched over from an old 7.1 Denon with 3001 KEF satellites and very impressed with the JBL quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This thing slaps!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes from this soundbar is pretty amazing. The Dolby Atmos and surround are great. The inly down side is having to plug the rear speakers in to recharge. I bought mini usb cables and leave them plugged in so i dont have to move them to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sounding sound bar I ever heard. The wireless speakers are so convenient and have a clear crisp sound. I love it, I’m looking to buy one for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound. This unit makes it easier to adjust sound and continue to hear voices without needing to turn the tv up so loud. Product looks great and is an easy setup

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not as good as the JBL 3.1 surround sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had some issues with connecting to wifi to support updates. Had to call JBL customer service and that was a joke. Eventually got it figured out on our own. Good sound but we like the JBL 3.1 much better. Better bass and sound.

    No, I would not recommend this to a friend