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Customer Ratings & Reviews

Your price for this item is $1,199.95

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X for its awesome sound quality, great bass, and the immersive Dolby Atmos experience. Many find the setup process to be very easy and enjoy its ease of use with their TVs. However, some customers have experienced connectivity issues and find the battery life to be just ok. Additionally, a few customers have noted that the remote is not back-lit and have expressed concern over the charging design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,413 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big JBL sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went for the big jbl soundbar and subwoofer and I’m so glad I did! Everything from movies to music sounds amazing on it. Easy to hook up. Just enough controls for a person like me. I get all the thumping bass I want when I want it or can turn it down as needed. I’ve had it about a month now. The only problem is that I’m losing sleep because I love my living room so much that I never want to leave now!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had these for a couple of months now and they have worked amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most Great sorround sound. Incredible deep bass. The removable speakers are actually really good and louder than i expected. Couldnt ask for anyrhing more on the theatre sound. Get Atmos easily on my Sony 900h via eArc and 2.1 cable The bad: seems to get confused and lose sound on tv. Need to change to hdmi 3 and back to tv connection. Music doesnt sound great on this system oddly enough. Wish it had an app to change equalizer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best speaker ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you hear this spekaer in person, this is the best speaker youll ever hear for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL SPEAKERS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best surround sound speaks I have ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True wireless speakers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is stellar - Love the wireless rear speakers that can also run on battery for a period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing! Room shaking base! Easy to set up and link to tv remote.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Jackbat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detachable speakers are a very nice touch! Phenomenal sound quality. The bass is incredible and very deep. Dolby Atmos rocks. The autocalibration makes the viewing experience awsome! The most important feature is eARC HDMI port. If you have a quality TV, You need eARC not ARC. The sound quality goes up substantially! If you're clueless to this post, buy something cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great movie quality speakers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound an versatile sound because of detachable speaker's your family will enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl :)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound love playing games threw this sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bass lovers this is the sound bar for you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is awesome. I love the sun as it supplies so much power I usually have the sun woofer setting on level 3 out of 5. I love being able to adjust the tear speakers as they are truly wireless. Just don’t forget to recharge the rear speakers as they will die after about 3-4 hours of use. Great value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The modern soundbar.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is the closest to wireless one can get. The rear speakers have their batteries built in (no power cords), and communicate through bluetooth (no audio cords). There are three cords required, power and HDMA/Audio to the main unit, and power to the subwoofer. If one wants, they can power the rear speakers by USB. A fantastic system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Rear speakers could be better if they were a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud enough. Big Bass. Should have app to adjust EQ to bring out mids and highs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are great! They giving you surround sound without all the extra speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakers and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sound. Being able to remove the speakers and relocate them is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ford Blue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family loves the sound for music and movies!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slam Dunk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I cant say enough about this unit! It sounds like a movie theater in your house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded good, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially happy with the sound of this system, until I tried to calibrate it to the room. The system simply would not calibrate, and I continued to get the "retry" over and over. I tried everything. The detachable surround speakers are a great idea, and the bass was very good, but if I can't calibrate then back it goes.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank for the feedback. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 9.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok for what it is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this. Let me tell you why I don't. My goal was to have great sound for movies, and if streaming music sounded good as well then that would be a bonus. I also wanted to avoid, if possible, running wires for rear speakers. I wasnt expecting miracles with wireless rear speakers. Upon installation the updates completed successfully right away. The first sound calibration completed successfully, but the second calibration kept giving me a "try again" message. At this point, out of the box, I was NOT happy, but I left it be overnight, giving the detachable speakers time to fully charge, and I gave it another go in the morning. I was able to complete the second sound calibration successfully, and I spent the entire day putting this sound bar through the paces. As far as music is concerned, this is a solid no for me. I wish it did, because I love music (all genres) and I'm particular about the sound. But again my focus was on movies, I have plenty of things to play music from. I have a soundbar I paid less than $300 for (tax included) that gives me goosebumps when I stream music through it, but doesn't handle movies well, which is what led me to this purchase. Back to my testing. I went through several movies testing sounds and actions, like Marvel and Transformer movies, and other movies that contain sounds like rain, water, doorbells, cell phone sounds, fight scenes (I have a whole list of test movies lol). And all the action sounded really good. And I probably would've kept this but for one small thing. If I had the ability to adjust the center channel. The dialog sounds low to me. I'm one of those people that normally watches things with captions on. I don't have a hearing problem, I just don't like turning the tv up and down (overly loud commercials, etc). I found myself having to adjust the volume between action and speaking scenes with this soundbar. The only things you can adjust on this system are the Atmos, bass, and rear speakers (selections are high, med, low, or mute). I will also mention that I have a high, vaulted ceiling (and open floor plan) so I adjusted my Atmos expectations accordingly. Having said all of that, the more I got to thinking about how much I spent for this. I would've been satisfied with this system if it did one thing REALLY well. But for it to do one thing pretty good (and suck at the other thing, music), for $1000, and I know there are other sounbars that cost less and allow me to make many more adjustments, I had to take it back. Instead, I ordered a Nakamichi 7.1.4, and my son has graciously set up his 7.2.4 for me to play with until I receive it. What I've learned so far is the 7.2.4 is a much better deal for the same price as this JBL. So much so that I'm thinking of changing my order to the 7.2.4, the two subwoofers sound awesome. And, there are a ton of adjustments you can make to customize the sound to your environment.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 9.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL