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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X for its awesome sound quality, great bass, and the immersive Dolby Atmos experience. Many find the setup process to be very easy and enjoy its ease of use with their TVs. However, some customers have experienced connectivity issues and find the battery life to be just ok. Additionally, a few customers have noted that the remote is not back-lit and have expressed concern over the charging design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,413 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roopal shah

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and highly recommended to buy . Good brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound system, makes you feel like you are in a theater. Its great with our new 85" TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded good, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially happy with the sound of this system, until I tried to calibrate it to the room. The system simply would not calibrate, and I continued to get the "retry" over and over. I tried everything. The detachable surround speakers are a great idea, and the bass was very good, but if I can't calibrate then back it goes.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank for the feedback. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 9.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the subwoofer does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Soundbar and Subwoofer adds to the TV viewing experience. We are happy with this selection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok for what it is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this. Let me tell you why I don't. My goal was to have great sound for movies, and if streaming music sounded good as well then that would be a bonus. I also wanted to avoid, if possible, running wires for rear speakers. I wasnt expecting miracles with wireless rear speakers. Upon installation the updates completed successfully right away. The first sound calibration completed successfully, but the second calibration kept giving me a "try again" message. At this point, out of the box, I was NOT happy, but I left it be overnight, giving the detachable speakers time to fully charge, and I gave it another go in the morning. I was able to complete the second sound calibration successfully, and I spent the entire day putting this sound bar through the paces. As far as music is concerned, this is a solid no for me. I wish it did, because I love music (all genres) and I'm particular about the sound. But again my focus was on movies, I have plenty of things to play music from. I have a soundbar I paid less than $300 for (tax included) that gives me goosebumps when I stream music through it, but doesn't handle movies well, which is what led me to this purchase. Back to my testing. I went through several movies testing sounds and actions, like Marvel and Transformer movies, and other movies that contain sounds like rain, water, doorbells, cell phone sounds, fight scenes (I have a whole list of test movies lol). And all the action sounded really good. And I probably would've kept this but for one small thing. If I had the ability to adjust the center channel. The dialog sounds low to me. I'm one of those people that normally watches things with captions on. I don't have a hearing problem, I just don't like turning the tv up and down (overly loud commercials, etc). I found myself having to adjust the volume between action and speaking scenes with this soundbar. The only things you can adjust on this system are the Atmos, bass, and rear speakers (selections are high, med, low, or mute). I will also mention that I have a high, vaulted ceiling (and open floor plan) so I adjusted my Atmos expectations accordingly. Having said all of that, the more I got to thinking about how much I spent for this. I would've been satisfied with this system if it did one thing REALLY well. But for it to do one thing pretty good (and suck at the other thing, music), for $1000, and I know there are other sounbars that cost less and allow me to make many more adjustments, I had to take it back. Instead, I ordered a Nakamichi 7.1.4, and my son has graciously set up his 7.2.4 for me to play with until I receive it. What I've learned so far is the 7.2.4 is a much better deal for the same price as this JBL. So much so that I'm thinking of changing my order to the 7.2.4, the two subwoofers sound awesome. And, there are a ton of adjustments you can make to customize the sound to your environment.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 9.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Killer sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely awesome soundbar. Crystal clear sound, killer bass (I usually keep it at level 3 out of 5 - but sometimes ill bump it to 4) . I do wish there was a way to change EQ settings, but the default configuration is quite good. To be honest, I don't disconnect the satellite speakers. I just keep them hooked up to the main soundbar. I'm happy that it has support for basically all the newer audio standards

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Sounder System with Subwoofer has been great. It replaced an old Bose system. It helps with hearing voices that are too low on the TV and also has an amazing base. We love using it while watching movies. The removable speakers are easy to use and we have had no issues. Best sound system that we have found at this price point. Set-up was easy and we have had no issues with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Big Sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar and base unit combo are amazing. Great surround sound when all speakers are in front, but even better when you remove the detachable rear speakers and place them behind your seating area. True surround sound without tripping over wires. If you like heavy base in your sound experience, you won't be disappointed. This thing thumps!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL sound system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, definitely worth the purchase!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Sound Quality Volume Wireless Speakers for "surround sound" Cons: The app to connect this to WIFI is junk. It gets stuck in a loop and won't connect. My unit will occasionally refuse to power on if I don't use it for multiple days. I have to disconnect the power cord and sometimes the HDMI to get audio restored.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 9.1 sound bar subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my JBL 9.1 sound bar subwoofer. It gives my living room the ultimate theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+ on Sound. F on Firmware Updates.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought the JBL 9.1, I tried Samsung, Sonos, and Visio Dolby Atmos home theater systems with my Hisense 65" U8G and my Apple TV 4K, 2nd Generation. The JBL 9.1 is the best, and it's not close. Voice, bass, surround, and atmos are robust and clear at even the highest volume. The 3D location/sound effects are top shelf. And the 9.1 can get very loud if that's what you want. For music, the 9.1 is just as excellent. Listening to Apple Music's Dolby Atmos pop/rock playlists puts you in the middle of a live concert for every song. It's no wonder because JBL makes most high-end, highly regarded commercial and home theater systems. One thing though. Don't update the firmware. The factory firmware is perfect out of the box. But each firmware update lessened the volume and the atmos/surround effects until the effects didn't work at all. Performing a factory reset fixed all the issues. So the 9.1 gets an A+ on sound and an F on firmware updates.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar EVER!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical due to the price tag. My older $150 soundbar lasted me 10 years before I considered a replacement. Like most of you I check reviews from multiple sites before purchasing, I had rewards points banked, so i cashed in quite a few of them in order to purchase this at a semi reduced price. set up is easy, I tried the optical and HDMI ARC to see which one sounds better, the ARC connection produced flawless sound throughout the volume range. Set-up was a breeze (only issue is if you are going to mount it underneath the TV or wall mount, under TV ensure you follow your TV mounts recommended procedure, for wall mount the soundbar comes with brackets and instructions for proper installation) The wireless surround sound is AWESOME, you can detach the speakers and place them for proper sound and depending upon what you are listening too or watching they average around 10-12 hours before having to remount them to the sound bar for charging. also you can plug these in to a regular 110 outlet (via not supplied micro USB charging cables and the corresponding outlet plugs.) I have mine mounted and powered via the micro USB, but having the option to remount them to the soundbar is a huge benefit if you entertain and want to use it for music via Bluetooth or your local cable provider music channel and you want more directional music verses surround sound. Overall, I waited over a month before providing this review and this soundbar has performed flawlessly, I would most-definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, Exactly what I was expecting. Can't go wrong with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent product, i love it, recomiendo exelent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got this has great sound and love how the side speakers come off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Booming sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely Amazing sound. Filled the room. Completely immersed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system for the money! Sounds amazing. Great for my 15x20 living room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my recent purchase of this item!!! Love hearing music 24/7 Great sound!

    I would recommend this to a friend