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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X for its awesome sound quality, great bass, and the immersive Dolby Atmos experience. Many find the setup process to be very easy and enjoy its ease of use with their TVs. However, some customers have experienced connectivity issues and find the battery life to be just ok. Additionally, a few customers have noted that the remote is not back-lit and have expressed concern over the charging design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,413 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rear speakers no longer charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this system is amazing. You literally feel the rumble of the plans in Movies like Midway. The reason for the low stars is battery issues. It seems that my rear wireless speakers are no longer charging after less than a months use.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Bar 9.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, flexible sound system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new sound system! I especially love that I can have surround sound when I want it by removing the side speakers and putting them behind me, but most of the time when we're just watching regular stuff they aren't in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Design|Good Sound Quality|Poor Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing considerable research on the best soundbar to pair with my new Samsung Q90T TV, I decided to go with the JBL BAR 9.1 due to its innovative, detachable rear surround design, Dolby Atmos speakers, expert reviews, and the price point (under $1,000). Here’s what I’ve come to find after many hours of listening and testing: Greatness: The rechargeable battery powered rear surround speakers were a stroke of genius. Very innovative and it provides the flexibility to place the rear surrounds anywhere in your room without depending on a nearby electrical outlet or extension cord. Goodness: The sound quality is good, especially the base with the 10” sub-woofer. However, voices can be a little “tinny” at times and not as deep or full bodied as a stand-alone A/V receiver and speakers. You can turn off the smart mode to emphasize the vocal range, but there should be more EQ configuration options than just on or off. Failure: I purchased this system because I wanted to listen to Dolby Atmos enabled movies and shows available on Netflix and Amazon Prime, but after hours of research, testing and speaking to product/technical support at Geek Squad, Samsung, and JBL, it turns out the JBL BAR 9.1 soundbar isn’t currently compatible with the 2020 top-of-the-line Samsung Q90T TV. Huge disappointment! What’s worse is that Samsung and JBL keep pointing fingers at each other for this lack of compatibility so I don’t know which product needs to issue a firmware update to fix the problem. Right now, I need to decide whether to take a leap of faith and hope that Samsung and JBL will crack the compatibility nut, or return it and purchase a Samsung soundbar that will output Dolby Atmos audio, but may cost more and have an inferior design. Beware Samsung QLED TV owners before purchasing this soundbar.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providig your feedback with our JBL Bar 9.1. We're always looking for ways to improve. If you need assistance with troubleshooting concerns, kindly reach out to ous. We'll be here to help. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We heard the product prior to purchase and bought it. The sound quality is better than expected. Two speakers are wireless and do need to be charged by plugging them (magnetically attaching) into the end of the sound bar. Overall we are satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal sound experience will definitely fill your whole room with sound. Like being at the movies. Only issue is the charging of the satellite speakers. They will not charge while using the soundbar so you might want to consider a charging source if you want to put them behind you for extended periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth it and wish I bought it sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesone sounding bar and sub! The removable ends that you can place anywhere is a huge plus. This definitely completed my setup with my Sony TV. Works with my TV remote as long as you connect it with to the HDMI arc so I don't have to have 2 remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better living space.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if you want your living space to sound like you are legitimately in the woods or in the rain when the movie is on or whatever the background noise of the movie is..this is the way to go!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound for a compact room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Just not into having to charge it every now and then. Would have been nice to be able to leave the speakers plugged into an outlet for continuous power avoiding the back and forth docking to charge. I’m a careful person but it’s just a matter of time before someone drops the speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Soundbar & JBL product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for this soundbar to be back in stock for a while. It has a very powerful bass and adjustable levels for the sub and the detachable speaks that create the surround sound like atmosphere. You should definitely do for the calibration when setting it up but I am very please with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Needs some more tweeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the sound was great. The problem I was having, was the Bluetooth would drop the rear right speaker. That would happen when they were fully charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL surround system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just set it up today 1/13/23 very nice system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full sound experience, from highs to low frequencies. Sounds awesome with 4K movies, but still great with lower quality movies / shows. It is auto on and off when it gets a signal from the TV or blue tooth signal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 9.1 Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar for my music/gaming room and it is absolutely perfect! The calibration that it does at startup tells the speakers the size of the room and adjusts the sound accordingly. It's obviously not the size of a living room, but it sounds amazing for the purpose I bought it for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the JBL!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love the JBL! I had always been a Bose girl, after listening to this sound system at the store , I was amazed ! My husband and I love the removable speakers at the end of the sound bar . They create background noises you never knew were there . We are pleased with our purchase !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound. I will buy a second one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. I’ve had Bose, Klipse and Sony and these are freaking amazing. Will buy another for my other room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through three other Soundbars before I purchased this one and the JBL 9.1 was way better than the others I tried. The sound and the bass makes it feel like I’m at the movies again. The soundbar really compliments my C9. If you are looking for one of the best sounding Soundbars out there, this is the one to get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next level of home entertainment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A different level of audio. It’s a great portable, flexible option for those who don’t want to deal with a receiver system. Everyone that comes over to watch movies can’t believe how great the audio is. It really does feel like a movie theater with the detachable rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, amazing bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted the best and this is what was recommended. We're definitely not disappointed. The only con was it didn't fit with the side speakers attached because of our tvs stand/feet. However we had already intended to mount the side speakers behind the couch, so to us that doesn't matter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Bar 9.1 - Excellent Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is one of the best in class for its audio sound in this price range. This review I am specially writing for the salesperson who helped me to get the best deal in the store I wish I could have his name to put here. he did his best to help me find the right product for the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy smokes!! This sound bar is insane. Definitely worth the price. You can feel the sound in your chest. It really feels like the characters are next to you

    I would recommend this to a friend