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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X for its awesome sound quality, great bass, and the immersive Dolby Atmos experience. Many find the setup process to be very easy and enjoy its ease of use with their TVs. However, some customers have experienced connectivity issues and find the battery life to be just ok. Additionally, a few customers have noted that the remote is not back-lit and have expressed concern over the charging design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,413 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound!!!! Completely balanced, and 0 distortion regardless of how high you crank the volume. The wireless speakers make a huge difference when using them, but the bar sounds good with them attached also. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! For music and movie lovers a like this is one of the best if not the best sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, bass, and neat detachable speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - excellent sound and bass. The detachable speakers for surround sound are great for people who just want a full sound without having to build a massive audio-tech system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make The Movies Go BOOM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love iT!! Great product!! It hooked up easy to the tv. No mess with Is long wires!! Fits in Nice & Neat. I Had my eye on this for a year. Im glad i got it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice sound bar. Crisp clear sound with very strong bass Wireless side speakers works perfectly and bring really good experience when watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best in its category

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a go-to; this sound bar and subwoofer is super practical if you want to avoid all the wiring things. My living room sounds great!! and we all love it Also, battery on side spekars last for ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds great. High quality build and looks like it will last a long time. It was easy to set up. The only caveat is that there is no way to increase the volume of dialogue like other less expensive soundbars do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This soundbar ROCKS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptic at first when i ordered it, but after a couple months of using it I'm proud to say that it's DEFINITELY worth it! The atmos is the cherry on top too! Lol You will not regret ordering this if you're thinking about it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Surround Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound has a great amount of bass down fall is that the rear speaker batteries do not last more then one day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Research this sound bar first!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started out great. Great sound and bass. After less than a year the rears started getting distortion and losing connectivity. Tried multiple updates and still an issue. After researching them more, I came to find out that it's a known issue with them. Brought them back to find out that they have to be sent out to look at a possible repair. Talked to multiple reps and Best Buy and found out that it's a known issue with them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback. Our JBL Bar 9.1 comes with a one-year warranty. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great design, great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This design is just the coolest. The ability to charge and disconnect when surround sound is desired was a major factor in this purchase. Sounds awesome to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound and I love the detachable speakers. My only complaint is that we’ve had some connection issues. It might be the HDMI cord but having to unplug and reset to get it to connect sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar and Subwoofer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a year since I bought this soundbar and subwoofer. It's the best money I've spent. It's absolutely loud, clear and the removable speakers are amazing and convenient. I would definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL SOUND SYSTEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 9.1 JBL sound bar is totally amazing. We have been wanting it for a little while but it was always out of stock. Finally it came back in stock and we bought it then. The surround sound will blow your mind. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent rear speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rear speakers have excellent surrounds and the detachable option is very innovative. The main channel is not great on low volume but works well with high volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Could be good if lucky but hit or miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after listening in store. Rear speakers barely had sound even in the high range. Bar kept shutting off had to turn tv off and back on and it would work, but if any button was pushed on remote the bar turned off and could not be turned back on either manual or remote unless tv was turned off and back on. Loved sound at store, never got close to that at home so returning and keeping my dependable vizio 5.1.2.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to out attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 9.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST Father's day gift ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is very easy to install, sync, and use. The sound is incredibly clear and crisp. The subwoofer makes you feel like you are at the theater. I would recommend this to anyone who is looking for a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect soundbar package

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound. Truly wireless rear speakers. Gets LOUD without distortion. Bluetooth connects quickly. Volume and power are controlled by the stock tv remote. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE KING OF SOUND BARS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Godly. This thing is quite literally BOOM’N. I ain’t EVER going back after experiencing this. Ever since I tried it out on the demo display, I knew this one was the one.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Soundbar connection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of loving it, the soundbar stopped connecting to my TV. It only works if I unplug it and re-start. JBL support was no help.

    No, I would not recommend this to a friend