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Customer Ratings & Reviews

Your price for this item is $1,199.95
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 9.1-Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X for its awesome sound quality, great bass, and the immersive Dolby Atmos experience. Many find the setup process to be very easy and enjoy its ease of use with their TVs. However, some customers have experienced connectivity issues and find the battery life to be just ok. Additionally, a few customers have noted that the remote is not back-lit and have expressed concern over the charging design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,413 reviews
  • Rated 1 out of 5 stars

    A lot of nothing...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always thought JBL sold premium stereo components, and I was excited to find a wireless soundbar with Dolby Atmos. Well that excitement has turned to disappointment, as this is the Second Sound Bar that has just stopped working in the past 3 months! Now I have to take it into Best Buy, again, and I am undecided if I want to try a Third, or, find a brand that will work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 9.1. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say about this system is WOW!! Incredible sound from all over my game room! Crank up the volume and it rocks the room! As close to true theater sound as you can get!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound for the size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is on the expensive side, however, it is worth the money. It sounds great and makes whatever you are listening to come to life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in open box fair but apparently it is working well it is a monster in sound with my LG 75 "4k Dolby vision TV and with the bar they are perfect, why go to the theatre?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the detachable speakers it allows for a decent surround sound experience without many bulky speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my Visio sound bar this thing is in another league as far as sound. True wireless surrounds work perfect in my set up, was able to remove all the wiring that I had run under baseboards. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds & Looks good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, looks good and it was on sale! Although dialog can be muddy on older movies, the sound in Atmos or other surround sources is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this item was like fulfilling a dream. It is an amazing feature when watching movies, and when listening to our favourite songs. Simply incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Speaker System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound that this puts out. I also love the fact that you can plug the extra speakers directly into the main. Great Product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound for movie watching, Makes you feel like you are at the movie theatres.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jbl soundbar 9.1 it sounds grate love the removal of the side speckers wish they would play longer when you put them back of you what a sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this system to replace my Bose 700 with sub. So pleased with this purchase. Surprisingly outperforms the Bose hands down, and you don't have to deal with the Bose horrible app. Thanks JBL

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Outstanding soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is simply amazing. The bass is impressive and the dolby atmos makes you feel like you're there in the scene of any movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TRUE rear wireless speakers FTW

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar, only one on the market with the same great capabilities for TRUE wireless surround sound and dolby atmos! Big upgrade over my old setup, very happy a few months later.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Atmos soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds great! The wireless surround speakers really help give you the sense of Atmos above and beside you. Please note in USA you do not get free side covers in the box like other regions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should've known not to get a soundbar...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this off a few recommendations from audio professionals I work with. My needs were a powerful soundbar that won't bother my neighbors unless I wanted it too (I live in an apartment, or else I would've looked for a dedicated sound system). The subwoofer died 11 months in while watching Christopher Nolan's Tenet (Nolan's sound mixing department always goes big). This was no problem, as I had a few weeks left for the 1 year warranty. By the time I got it all ready to send back for repairs (a week or so later), I decided to give it a final try and somehow the subwoofer actually turned on this time. I had tried multiple times before and on different outlets, but it randomly turned on this time and stayed on. Against my better judgement, I decided maybe it was user error somehow and decided to keep it since it was working again. Fast forward 2 months after that incident, and the subwoofer died again while not in use. This time I am out of warranty and stuck with an expensive soundbar with no subwoofer. It's now 3 months after the last incident, and it doesn't magically turn back on like last time. When it worked, it worked great. Now I have a $1k+ soundbar without a subwoofer which I know would most likely cost me half it's price just to repair out of pocket.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sounds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine 2 years ago and still fantastic. Very nice sound you can feel the bass so much, loved watching movies with this on. click here: https://bit.ly/3HlcJ9x

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected from a sound bar. This unit had more depth and clearer sound than my old 1000 watt 5.1 surround sound system. Extremely happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. And let not forget about the sub sound incredible. This soundbar is super great deal for sound quality and experience. And dont forget to review manual and calibrate 2 times before used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Insane lows and mids!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, insane lows and mids, although highs and dialog are now the best. But I use subtitles anyway, so not horrible for me

    I would recommend this to a friend