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Customer Ratings & Reviews

$1,199.95

Customer reviews

Rating 4.5 out of 5 stars with 1413 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the impressive sound quality and powerful bass of the 9.1-Channel Soundbar, also noting its simple setup and ease of use with their TVs. However, some customers have experienced connectivity issues and expressed concerns about the battery life. Additionally, a few customers have mentioned the remote control's lack of backlighting and the inconvenience of the charging design. Finally, the limited number of HDMI inputs was a concern for a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,413 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is terrific. It enhance the at home experience to the level of a theater. Movie watching and broadcast tv is on a whole new level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wireless Speakers Cut In and Out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d love to give this system 5 stars, but the wireless speakers frequently cut in and out, and it’s very annoying. The system was easy to set up and configure, the sound is excellent, and the controls, while limited, are perfect for average family use. If there was a way to eliminate the wireless speakers cutting in and out I’d rate the system 5 stars.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. That's not the normal behavior of our JBL Bar 9.1. Please try to reset the soundbar if this can help fix the problem. Turn on your JBL BAR 9.1 Surround. Press and hold the Power and Source buttons for 3 seconds. Your device is now reset. If you need any assistance with troubleshooting, please reach out to our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE BEST JBL home theater sound system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best home theater! I absolute love thing soundbar along with the best subwoofer that offers Dolby Atmos/DTS-X. I absolutely 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    John Hall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar replaced my 5.1 bar. This 9.1 bar is incredible sounding! The rear detached speakers charge quickly and last more than 10 hours. It's worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound for a sound bar. Works really well with Google home and would recommend this to anyone wanting true surround sound but without the bulky equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very powerful like it says, for the proce being 1000 could definitely be more powerful and more features

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing feedback on our JBL Bar 9.1. To achieve the full potential of our soundbar, please make sure all the speakers are positioned as prescribed in the Owner's Manual. Please refer to page 3 of the owner's manual for the optimal positioning of the speakers. Here's the link. https://bit.ly/43CbUoS JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system sounds better then i believed it would. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound and no wiring required.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and and super easy to set up. Love that no wires are required and definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    9.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. And i love the fact the rear speakers disconnect from the main speaker. Wish there were more sound setting options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. It brings movies to life! Watching Infinity War and Endgame were as close to a theater at home as you can get!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent output. Sounds great - like being in a theater! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only truly wireless speaker, when I watch a movie I detach the speakers and move them to the rear, its awesome. They sound great also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Beautiful looking but average sound at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept for a low profile, wife friendly surround sound. I really like the overall sound except I think it excels in tv/movie listening over music. Which is a bummer since thst is our homes main music source. I just can’t get the sound to be smooth and natural for music. The bass and overall sound Is flat sounding even with treble cranked and me playing with all the other settings. I also found it frustrating (especially when the directions aren’t clear about this) that I needed an hdmi along with an optical cable to get tv working. Even using the Arc port, I still couldn’t get it to work without an optical also. If anyone knows how to get around it, plz let me know. I’m only connecting a year old Sony 75” smart 4K UHD tv and an Apple TV 4K box so there are plenty of inputs and outputs. It should just need o e hdmi from the TVs Arc port to the sound bar the anything else should plug into tv hdmi ports. But that’s not the case. Geek Squad, Any Help?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL 9.1 YES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and incredible sound. Really like the removable "back speakers." Great product and recommend checking it out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound but for the price it should shake the walls of the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sound quality. great bass, just like being in the movie theaters

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have love it!! Really creates great family movie nights

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to top quality sound bar buy from a company who works with sound not a company who focuses on TVs. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar, removable side speakers are really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Great sound, it supports dolby atmos and the detachable satellites made watching movies a different experience.

    I would recommend this to a friend