Customer Ratings & Reviews

Love it. Highly recommended. Good value. Perfect sound.

Terrible. Wi-Fi connection sucks, sub woofer connection sucks, soundbar itself sucks. Common problem with excess static, research before you buy. Personally would buy Bose instead.

Excellent sound quality for the price. Truely wireless

Sounds so amazing super loud and good love it so much.

Unbelievable! JBL does it again, highly recommended!

Best soundbar Ever Wireless dolby amazing quality

My 1st JBL sound bar and I love it............:..:.

The best for the price in Dolby Atoms speakers!!!!

These speakers are okay. Definitely not worth the price. Cut in and out into robotic voice. Shouldn't have this technical fail.

The surround sound was just what I been looking for.

This is an outstanding sound system. Great price.

The good: the bass is great. The idea of removable surround speakers is nice. The sound bar itself is good too. The bad: There is an electrical pop when you change channels sometimes. Sometimes the audio cuts out for about a second when watching movies just so it can tell me that I am in Dobie digital. Also you can't adjust the sound of the surround speakers using the button on the remote control because it says that it's not supported. Why would a company have a button on the remote control allowing you to adjust the volume of your surround speakers but yet it's not functional?

Rear satellite speakers have poor battery life. If I knew what I know now, I wouldn't have purchased this. The rear speakers provide about 4 hours of continuous use. That's roughly a movie and a half. You have to leave them docked/plugged in, only unplugging them and repositioning them during usage. With only a few hours of charge available.

I can only review listening to the JBL 9.1 in the Best Buy Store, because my JBL 9.1 was not working in my home. We sent the unit back to JBL and they are sending me a new JBL 9.1. When the new unit comes I will be happy to give you a review. Joe Torregrossa

Nice product with the removable surround. To me the biggest thing that all sound bars lack is good midbass. This unit could also use some sound settings to match what you are listening to.

the set up is a bit annoying, the speakers that detach work from time to time. They wer charging all night and I detach them the following day and they were blinking red, meaning they need to be charged. The wireless sound to rear speakers is inconsistent. it comes and goes, Very disappointed with JBL. I hope this was a lemon, but I doubt it. if you are charing 1K for a soundbar, then make a Soundbar that works like your company described. Its over priced, You can buy better and reliable soundbars or surround systems for $700 or less. Big let down.

Sound quality is great. But the wireless speakers battery and the sound bar wireless/network set up sucks for the money spent.

Sound is great but for a $1200 sound bar you would expect it to perform better. No app to control it from or to update it. You have to get a usb drive download the update to it and then upload that to.your soundbar which is ridiculous. If you don't update it there are a ton of connectivity issues. It is a very frustrating high tech item

This soundbar is easy to setup and use with great sounding results. Taking it out of the box is pretty easy and it comes with mounting hardware for the soundbar and detachable speakers. You’ll need 2 free outlets, one for the subwoofer and one for the soundbar. The soundbar has one HDMI input, one HDMI/eARC output, Ethernet, optical, wi-fi, Bluetooth (BT), and a USB port (for MP3 only and firmware updates). Included is one HDMI cable compatible with eARC use for connecting to your TV. The speakers snap in on the sides and are held on by magnets. They push on easily and stay attached. The magnets are strong and require a good pull to remove. Although the manually mentions side caps for the soundbar and side speakers, they are not included with the unit. Setting up is pretty easy. Plug in the soundbar with speakers attached, and the subwoofer. All of the speakers pre-paired, so they should see each other automatically. If the side speakers are not attached, the soundbar will not update. Once turned on, the soundbar found an update automatically and updated. It took a few minutes. It will take 2-3 hours with the side speaker on the soundbar for the initial full charge. There is no GUI interface, and the remote is simple. You can attach the soundbar to your local network by using Google Home/Chromecast or Airplay. I used Google home, and the setup was pretty straight forward. Once the side speakers are charged you can remove them, and place them around the room for a proper surround setup. They are not big or heavy. It is stated they have a 10-hour life before a recharge is needed. They auto shutoff after 10 minutes of no sound. The side speakers also have a micro USB port on them. I had extra slots on my phone charging unit and plugged them in. They have stayed charged the whole time. A micro USB cable is small and I was able to hide it. After placing the side speakers, you can calibrate the system by holding down the HDMI selection button for 5 seconds. Calibration does not take long, and is done twice with the side speakers in different locations. The soundbar is only 35” long without the side speakers attached. Pairing with a device is as easy as selecting BT on the remote and then activating pairing on your personal device. The remote is basic and simple to use. You can select 5 levels of bass, 4 levels of surround (off, low/mid/high), and three levels of height effect. Both optical and ARC worked automatically with no issues. This sound bar also has eARC to allow for Dolby Atmos/DTS:X to be passed to it if your TV supports it. If not, you get other surround output. The soundbar picked up Dolby Atmos though the HDMI IN port with no problems. Adjusting the sound to you liking is simple, adjust bass, height, and surround to your liking. Most buttons have a dual purpose by pressing them more than 5 seconds. The mute button lets you change between the two sound modes, smart and standard. TV lets you adjust the audio sync, and HDMI does calibration. The sound is outstanding. The main speakers project as you would expect, and the soundbar and each detachable speaker have up firing speakers for height effect. No simulation of the effect or speakers, so the sound really comes through. When turned up, the bass can really shake. But, with the 5 adjustable levels, you can find a level the matches the rest of the system nicely. With the adjustable height options, you can make it subtle or really shine. I used the Incredibles 2 helicopter chase scene and the height effect was noticeable and sounded appropriate. The sound is clear and captures details nicely. Movies with Atmos/DTS:X soundtracks really come alive. Music playback is also nice, but you may have to adjust the bass and surround speakers to get best sound for playback between movies and music. BT and wireless playback of music sounded rich overall. Over all this soundbar does its job fantastically. It’s features fit its price range. True surround placement, actually speakers for height, eARC and all the latest sound encoding compatibility. It is designed for ease of use and setup. There is no GUI, or app to see advanced features, or get to more settings. You can’t adjust the sound with an equalizer, or enhance speech (middle speaker) for instance for different types of output. There are no sound preset savings, so may have to adjust your bass and other levels when switching from a movie to music manually. But, those are minor issue since the soundbar is so easy to setup and adjust, and sounds great throughout all kinds of sound input by default.

Item is fine but it was open box problem is you did not list all the missing items. Add said everthing was there i should of bought new.